ServiceNow ITOM CMDB Engineer

6 days ago

Hartford, CT, United States Diverse Lynx Full time
ServiceNow ITOM CMDB Engineer

Hartford, CT

Contract Role

Onsite from Day 1

Essential Skills:
  • Keen understanding of ITIL framework and industry best practices with ITIL v3 or v4
  • Experience in Agile SCRUM methodology
  • 6+ years of development experience on ServiceNow platform with expertise on ITOM
  • 6+ years of practical experience and shown success with the design and build of ServiceNow Service Mapping
  • ServiceNow Admin/Developer experience (certifications preferred)
  • Service mapping, MID server configuration, data mapping
  • Strong experience with ServiceNow out of box functionalities
  • Comprehensive understanding and background in ServiceNow Discovery, including Cloud Discovery and how it should populate the CMDB.
  • Strong knowledge of IP Subnets to develop effective ServiceNow Discovery schedules.
  • Knowledge of protocols such as HTTP, TCP, SNMP, SOAP, and REST
  • System administration experience using SHELL/BASH and/or Power Shell
  • Familiarity with XML and JSON/script language concepts
  • Knowledge of tools such as HCL BigFix, SCCM, JAMF, SolarWinds, SPLUNK
  • Write automation scripts using common automation tools.
  • Teamwork and collaboration
  • Resourceful, takes the initiative to accomplish goals and objectives.
  • Excellent oral and written communications
  • Organized and analytical, adept at working in a team environment and able to handle multiple priorities.
  • Adaptability / ability to manage change
  • Problem solving / analytical thinking with a results-oriented focus.
  • xExperience with IT Asset Management and CMBD integration, a plus


Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

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