ServiceNow ITOM Consultant
1 week ago
Our client is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, our client brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries.
Role--Job Title: ServiceNow ITOM Consultant
Location-- Hartford, CT
- Good Understanding and hands on implementing Midserver configuration CMDB Discovery Service Graph Connector SGC
- Good knowledge and understanding on Networking concepts DMZ zone PublicPrivateHybrid Cloud environment etc
- Basic understanding on how Industrial control system works and OT network functions Idea on Purdue Model architecture
- Good to have Prior experience on implementing OT Visibility and OT Asset Management OT Service Management module in ServiceNow
- Experience on Populating OT Assets and Devices in CMDB for OT tables
- Experience setting up Integration with Industrial Defender Tool
- Experience on creating catalogue items workflow etc in ITSM process
- Basic understanding on Windows LinuxUNIX administrations and PowerShell scripting
- Moderate understanding on Database level architecture how to write SQL queries
- Basic understanding and ability to script automated processes Script includes Business rule script action etc
- Configuration and enhancements capability on the ServiceNow CMDB ITOM modular platform
- Develop ServiceNow ITOM configuration including CMDB Data alignment automated data population data import etc
- Document every development configuration and technical details prepare training material for project
- Good to have Implementing the CSDM framework for Operational Technology an endtoend data alignment process document including CMDB CSDM process and procedures
- Develop training material and train necessary stakeholders on the new process and procedures
- Help in identifying issues gathering data analysing and presenting solutions
- Work closely with architect to ensure technically feasible solutions
- Represent project stakeholders throughout planning development and release processes.
Disclaimer: E-Solutions Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply. EEO/AA/M/F/Vet/Disability
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