Application Analyst I

2 weeks ago

Boston, MA, United States Massachusetts General Hospital Full time

The Application Analyst I in the MGB Biomedical Engineering department is responsible for front line support and maintenance of the department's clinical IT systems including but not limited to Biomedical Device Integration (BMDI), GE MUSE EKG management, OBIX fetal monitoring, data interfaces for medical device systems, and general network connectivity for supported medical devices. The Analyst is the first-responder for biomedical systems issues at various MGB sites and provides at-the-elbow support within the hospital for clinicians and other users of supported systems.
The Analyst works individually and in team settings with IT Hardware Technicians, Clinical Engineers, Software Developers, and System Administrators to assist with projects and maintenance tasks. This includes but is not limited to systems testing, upgrades, interface enhancements, and training end users and biomedical support staff. The position is primarily onsite at one of MGB's Academic Medical Centers and participates in departmental on-call support coverage as needed.

Education
Bachelor's Degree Computer Science required or Bachelor's Degree Related Field of Study required
Can this role accept experience in lieu of a degree?
Yes
Licenses and Credentials
Experience
Related IT experience, ideally in healthcare IT environment 0-1 year required
Knowledge, Skills and Abilities
- Experience in the development, support, or operation of software applications, preferably in a healthcare setting.
- Ability to document workflows and business processes.
- Strong interpersonal skills to effectively communicate with both technical and non-technical staff.
- Problem-solving skills.
- Knowledge of Microsoft Office 365 and other popular office productivity solutions.

Physical Requirements

Standing Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%)

The General Hospital Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

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