Application Analyst
1 week ago
Trillium Professional is now seeking an Application Analyst in Boston, MA for a Hybrid position, 2 days per week on site.
Top Skills Required: SQL, Tableau, good people skills and ability to self-teach. There is no code writing required in this job. They use Service Now for their ticketing system.
The Application Analyst will be a member of the Transit Applications Team in the IT Department. The candidate will be responsible for learning the applications supported, level 2 & 3 user support, minor programming tasks, extensive pre-release testing, and other support tasks for enterprise-wide applications. These include but are not limited to applications that track vehicle repair, including preventive maintenance, warranty, components, and reporting; facilities and Maintenance of Way, including assets such as buildings and subway track; and the application that supports warehouse and stockroom activities
Duties and Responsibilities:
• Learn off-the-shelf applications largely via self-study, both from the users’ perspectives and the IT perspective
• Learn the business process, how it is reflected in the application use, and the supporting database table structure
• Write and test reports utilizing Crystal Reports, SQL language, Tableau or other query tools
• Work with users to resolve tiers 2 and 3 application or technical problems
• Work with users to define business requirements; prepare detailed specifications for requested improvements
• Design/implement proof of concept
• Implement processes within the application
• Produce succinct production documentation or job aide
• Perform application testing on enhancements, upgrades, or modification projects
• Train users on application functions, features and operations
• Troubleshoot and identify root cause analysis for application issues
• Interface coding and modifications using APIs, C#, other tools as needed
• Understand and triage mobile/tablet issues
• Understand and triage warehouse scanner and barcode printer issues
Pay rate is $45/hour. Apply now
Minimum Experience and Required Skills
• Four (4) years of experience in information systems programming
• Three (3) years of experience working with relational databases (Oracle or Microsoft SQL Server)
• Three (3) years hands-on experience writing SQL queries with multiple tables
Trillium has been recruiting and placing professionals for over 30 years. From Fortune 100 companies to small businesses, our philosophy remains the same: to achieve excellence by providing quality employees and an uncompromising level of service. We believe in honesty, integrity, and a simple philosophy of providing value to our customers and our employees. We strive to be unsurpassed in the recruitment and placement of quality and skilled professionals. Trillium is an Equal Opportunity Employer.
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