Forensic Service Coordinator

3 days ago

Hampton, Virginia, United States Hampton-Newport News Community Services Board Full time

Forensic Service Coordinator

Annual Salary: 51,253

Work Schedule: Monday - Friday 8:30 am - 4:30 pm

Join the Hampton-Newport News Community Services Board as a Full-Time Forensic Service Coordinator in our Assertive Community Treatment (ACT) team This exciting opportunity invites you to engage directly with clients in a collaborative, onsite environment in Hampton, VA. By utilizing your Bachelor's degree in a related Human Services field, you will play a crucial role in case management and service coordination, directly impacting the lives of individuals in need. You'll thrive in our flexible and customer-focused culture while making a real difference in the community. With a competitive pay of $51,253, you'll be recognized for your commitment to excellence and integrity.

As part of a professional team, your work-life balance and personal growth are prioritized. As a team member you'll be able to enjoy benefits such as Medical, Dental, Vision, Life Insurance, Flexible Spending Account, Competitive Salary, Paid Time Off, Employee Discounts, and Virginia Retirement System (VRS). We invite you to take the next step in your career while being part of a premier provider dedicated to empathetic and safe service delivery

A little about us

Since 1971, Hampton-Newport News Community Services Board has provided a comprehensive continuum of high-quality, essential, and community-based services to citizens of the Peninsula who are living with a mental illness, developmental disabilities, and substance use disorders.

Make a difference as a Forensic Service Coordinator - Assertive Community Treament (ACT)

As a Forensic Service Coordinator at the Hampton-Newport News Community Services Board, you'll play a vital role in supporting our mentally ill clients, including those with co-occurring intellectual developmental disabilities and substance abuse issues. Your primary responsibility involves ensuring the continuity of both directly provided and contractual services tailored to meet our clients' basic physical, financial, social, and personal needs. You'll conduct outreach, psychological assessments, and treatment planning while collaborating with clients, families, and care providers to develop comprehensive service plans. Your advocacy efforts will help clients navigate the complex systems of care, from securing shelter and medical services to obtaining disability benefits. Additionally, you'll monitor client behaviors, provide supportive counseling, and intervene during crises, fostering a supportive environment that prioritizes the individual's goals.

With opportunities for direct client interaction and involvement in legal proceedings, this position promises a dynamic and fulfilling experience dedicated to service coordination and comprehensive case management.

What matters most

To excel as a Forensic Service Coordinator at the Hampton-Newport News Community Services Board, a Bachelor's degree in a Human Services related field such as Social Work, Psychology, or Counseling-is essential. With a foundation in these disciplines, candidates should possess at least one year of experience in case management or service coordination services, ideally within environments such as jails, prisons, and criminal justice agencies. Organizational and analytical skills are critical for conducting assessments and developing effective treatment plans.

Strong communication abilities will foster collaboration with clients, families, and service providers, while crisis intervention skills are vital for responding to urgent situations. Additionally, the ideal candidate should be registered with the Board of Counseling as a Qualified Mental Health Professional - Adult (QMHP-A) or commit to registering as a QMHP-A trainee within the first 30 days of employment. A Master's degree is preferred, further enhancing the professional's ability to navigate complex cases effectively.

Knowledge and skills required for the position are:

  • Bachelor's degree in Human Services (such as Social Work Psychology or Counseling)
  • One (1) year experience in case management or service coordination services and experience in working with jails, prisons, and criminal justice agencies.
  • Must be registered with the Board of Counseling to practice as a QMHP-A or register as a QMHP-A trainee within 30 days of employment.
  • Valid Driver's License
Your next step

If you think this job aligns with your requirements, then submitting an application is simple. Good luck


The selected candidate must successfully pass a criminal history fingerprint background investigation, DMV record check, Child Registry search, drug screening test and employment reference checks.

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