Account Services Coordinator

6 days ago


Hampton, Virginia, United States Navy Federal Credit Union Full time

About the Position:

We are looking for a highly motivated Account Services Coordinator to join our team. In this role, you will be responsible for coordinating account services, resolving complex account-related issues, and providing exceptional customer service to our members and prospective members.

Your Key Responsibilities:

  • Analyze and resolve complex account-related issues
  • Coordinate account services, including loan and deposit applications
  • Provide exceptional customer service to members and prospective members
  • Ensure cash and other negotiable instruments are handled properly
  • Identify opportunities to cross-sell products and increase product penetration

Benefits:

  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • A competitive salary and benefits package
  • The chance to make a real difference in the lives of our members

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