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Field Service Technician

1 week ago

Oxford, Michigan, United States Qualified Staffing Full time
Field Service Technician
  • DIRECT HIRE
  • 50-60K Base ( OT after 45 hours) 
  • Must have either a passport or enhanced license for Travel to Canada and Mexico 
Overview:
We are seeking a skilled and motivated Field Service Technician to join our clients team. In this role, you will be responsible for installing, maintaining, repairing, and providing training and support for our equipment both in-house and at customer sites. The ideal candidate is technically proficient, customer-focused, and flexible with travel requirements.
Key Responsibilities:
  • Provide on-site service, installation, maintenance, and repair of equipment
  • Deliver customer support through field visits, remote assistance, and in-house service
  • Manage workflow according to schedules and customer needs
  • Diagnose and resolve technical issues with machinery and equipment
  • Produce detailed and timely service reports and documentation
  • Communicate and collaborate effectively with the technical team and across departments
  • Understand customer requirements and recommend appropriate solutions
  • Follow all safety procedures, protocols, and company standards
Qualifications & Requirements:
  • Minimum of 3 years of experience as a Machinery Field Service Technician
  • Proficiency in troubleshooting and programming with Mitsubishi, Allen-Bradley, or Siemens PLCs
  • Strong mechanical aptitude and technical problem-solving skills
  • Ability to test, repair, and service industrial equipment
  • Technical degree or certification in a related field preferred
  • Excellent communication and customer service skills
  • Ability to lift up to 55 pounds and stand for up to 8 hours a day
  • Flexibility to work variable shifts and adapt to changing schedules
  • Ability and willingness to travel, including travel to Canada and Mexico
  • Must be authorized to work in the USA
Compensation & Benefits:
  • Competitive compensation based on experience and qualifications
  • Comprehensive benefits package including:
    • Medical and dental coverage
    • Paid vacation, personal time, and holidays
    • Retirement investment plan