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Field Service Assistant

2 weeks ago

Oxford, Ohio, United States NESCO Inc Full time

NESCO Inc. is hiring a Field Service Assistant - Manufacturing to provide top-notch customer service in our Oxford, CT office.

This full-time position involves interacting with customers, Field Sales Representatives, Quality Control, Logistics, and Product Management departments.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues related to product orders and availability.
  • Collaborate with internal teams to ensure seamless communication and efficient issue resolution.

We seek a motivated individual with a minimum of 5 years of customer service experience, preferably in a manufacturing setting. Familiarity with company products, processes, and procedures is essential. Strong communication and time-management skills are required.