Account Manager

1 week ago

The Bronx, United States Securitas Full time

Account Manager – Bronx, NYSalary: $100,000 – $115,000 per yearHours: 40+ hours/week, predominantly dayshift, with flexibility to stay later as neededJob Summary:The Account Manager will oversee security services and related operations for an assigned account, reporting directly to the Chief of Security. This role requires a hands-on leader with experience in security and education environments, capable of developing strategic and actionable plans. The Account Manager will ensure high-quality service delivery, manage contract services, and foster effective communication with the campus community.Key Responsibilities:Serve as the primary point of client contact to ensure service quality and address issues proactively.Oversee recruitment, training, development, scheduling, and supervision of staff.Support security planning, assessments, and surveys; review and update post orders.Manage budgets, approve expenditures, and maintain inventory of uniforms, equipment, and vehicles.Maintain professional and compliant operations in accordance with company and client policies.Disseminate information to the campus community and provide input to company initiatives.Perform other duties as required to support the assigned account and company goals.Minimum Qualifications:High School Diploma or GED required; Associate’s Degree preferred.3+ years of responsible experience in security management and/or business management; equivalent combination of education and experience considered.Demonstrated knowledge of security operations, supervisory practices, and staff management.Strong communication, organizational, and leadership skills.Ability to work flexible hours, manage multiple tasks, and interact effectively across diverse cultures.Preferred Qualifications:Experience managing contract services in education or similar environments.Ability to synthesize business/financial data and develop actionable recommendations.Experience with staff development, budgeting, and operational oversight.Working Conditions:Occasional travel may be required.Must maintain professional composure in high-pressure situations.Must meet company standards for background checks, substance testing, and other pre-employment requirements.Equal Opportunity Employer Statement:Securitas Security Services is an Equal Opportunity Employer.#Triborough

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