Lead Customer Service Representative
2 weeks ago
Hebron, KY 1st shift $22.50/hr. although wage may vary depending on experience Duties and Responsibilities: Essential Functions: • Manage and monitor order processing to ensure accuracy, timeliness, and compliance with customer requirements. • Perform all core responsibilities of a Customer Service Representative. • Serve as a role model for productivity, accuracy, professionalism, and adherence to company policies. • Train and develop CSRs on standard operating procedures (SOPs). • Act as the primary point of reference for operational, procedural, system, and account-related questions. • Collaborate with the supervisor on staffing, scheduling, and workflow prioritization. • Review month-end reports to ensure timely and accurate customer billing. • Complete required forms and prepare reports as needed. Marginal Functions: • Provide job training for new hires. • Assist with accounts receivable collections for assigned customers. • Generate customer appreciation letters. • Identify and recommend process improvement opportunities. • Participate in departmental and cross-functional meetings. • Support management of kitting work orders and related tasks. • Conduct research for system issue resolution and hospital inquiries. • Coordinate and process order cancellations. • Ensuring proper communication with customers. • Prepare LTL shipments as needed. Job Specifications: • High school diploma or GED required. • Minimum of 2 years of experience as a Customer Service Representative. • Proficiency in warehouse management systems and Microsoft Office; ability to type at least 30 WPM. • Strong interpersonal, written, and verbal communication skills. • Ability to prioritize and manage multiple tasks in a fast-paced environment. • Professional, customer-focused attitude with a commitment to efficiency and accuracy. VLSIJ
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Lead Customer Service Representative
1 week ago
Hebron, United States Verst Logistics Full timeLead Customer Service Representative Job Category: Administrative Requisition Number: LEADC001987 Posted: December 10, 2025 Full-Time On-site Hebron, KY 41048, USA Description Hebron, KY 1st shift $22.50/hr. although wage may vary depending on experience Duties and Responsibilities: Essential Functions: Manage and monitor order processing to ensure accuracy,...
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Lead Customer Service Representative
1 day ago
Hebron, Kentucky, United States Verst Group Full timeHebron, KY1st shift$22.50/hr. although wage may vary depending on experienceDuties and Responsibilities:Essential Functions:Manage and monitor order processing to ensure accuracy, timeliness, and compliance with customer requirements.Perform all core responsibilities of a Customer Service Representative.Serve as a role model for productivity, accuracy,...
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Lead Customer Service Representative
1 week ago
Hebron, KY, United States Verst Full timeHebron, KY 1st shift $22.50/hr. although wage may vary depending on experience Duties and Responsibilities: Essential Functions: • Manage and monitor order processing to ensure accuracy, timeliness, and compliance with customer requirements. • Perform all core responsibilities of a Customer Service Representative. • Serve as a role model for...
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Lead Customer Service Representative
1 week ago
Hebron, KY, United States Verst Full timeHebron, KY 1st shift $22.50/hr. although wage may vary depending on experience Duties and Responsibilities: Essential Functions: • Manage and monitor order processing to ensure accuracy, timeliness, and compliance with customer requirements. • Perform all core responsibilities of a Customer Service Representative. • Serve as a role model for...
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Lead Customer Service Representative
6 days ago
Hebron, KY, United States Verst Full timeHebron, KY 1st shift $22.50/hr. although wage may vary depending on experience Duties and Responsibilities: Essential Functions: • Manage and monitor order processing to ensure accuracy, timeliness, and compliance with customer requirements. • Perform all core responsibilities of a Customer Service Representative. • Serve as a role model for...
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Lead Customer Service Representative
6 days ago
Hebron, KY, United States Verst Full timeHebron, KY 1st shift $22.50/hr. although wage may vary depending on experience Duties and Responsibilities: Essential Functions: • Manage and monitor order processing to ensure accuracy, timeliness, and compliance with customer requirements. • Perform all core responsibilities of a Customer Service Representative. • Serve as a role model for...
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Lead Customer Service Representative
1 week ago
Hebron, United States Verst Logistics Full timeLead Customer Service RepresentativeJob Category: AdministrativeRequisition Number: LEADC001987Posted: December 10, 2025Full-TimeOn-siteHebron, KY 41048, USADescriptionHebron, KY1st shift$22.50/hr. although wage may vary depending on experienceDuties and Responsibilities:Essential Functions:Manage and monitor order processing to ensure accuracy, timeliness,...
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Lead Customer Service Representative
3 days ago
Hebron Estates, Kentucky, United States Verst Logistics Full timeJob DetailsDescriptionHebron, KY1st shift$22.50/hr. although wage may vary depending on experienceDuties And ResponsibilitiesEssential Functions:Manage and monitor order processing to ensure accuracy, timeliness, and compliance with customer requirements.Perform all core responsibilities of a Customer Service Representative.Serve as a role model for...
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Customer Service Representative
1 week ago
Hebron, United States TransPak Full timeCustomer Service Representative Position Summary Responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the Customer Service Department. Essential Functions Provides timely and accurate...
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Customer Service Representative
2 weeks ago
Hebron, United States TransPak Full timeCustomer Service Representative Position Summary Responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the Customer Service Department. Essential Functions Provides timely and accurate...
