Lead Customer Service Representative
1 week ago
Lead Customer Service RepresentativeJob Category: AdministrativeRequisition Number: LEADC001987Posted: December 10, 2025Full-TimeOn-siteHebron, KY 41048, USADescriptionHebron, KY1st shift$22.50/hr. although wage may vary depending on experienceDuties and Responsibilities:Essential Functions:Manage and monitor order processing to ensure accuracy, timeliness, and compliance with customer requirements.Perform all core responsibilities of a Customer Service Representative.Serve as a role model for productivity, accuracy, professionalism, and adherence to company policies.Train and develop CSRs on standard operating procedures (SOPs).Act as the primary point of reference for operational, procedural, system, and account-related questions.Collaborate with the supervisor on staffing, scheduling, and workflow prioritization.Review month-end reports to ensure timely and accurate customer billing.Complete required forms and prepare reports as needed.Marginal Functions:Provide job training for new hires.Assist with accounts receivable collections for assigned customers.Generate customer appreciation letters.Identify and recommend process improvement opportunities.Participate in departmental and cross-functional meetings.Support management of kitting work orders and related tasks.Conduct research for system issue resolution and hospital inquiries.Coordinate and process order cancellations.Ensuring proper communication with customers.Prepare LTL shipments as needed.Job Specifications:High school diploma or GED required.Minimum of 2 years of experience as a Customer Service Representative.Proficiency in warehouse management systems and Microsoft Office; ability to type at least 30 WPM.Strong interpersonal, written, and verbal communication skills.Ability to prioritize and manage multiple tasks in a fast-paced environment.Professional, customer-focused attitude with a commitment to efficiency and accuracy.ExperienceRequiredAbility to lead a teamCustomer Service experience
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Lead Customer Service Representative
1 week ago
Hebron, United States Verst Logistics Full timeLead Customer Service Representative Job Category: Administrative Requisition Number: LEADC001987 Posted: December 10, 2025 Full-Time On-site Hebron, KY 41048, USA Description Hebron, KY 1st shift $22.50/hr. although wage may vary depending on experience Duties and Responsibilities: Essential Functions: Manage and monitor order processing to ensure accuracy,...
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Lead Customer Service Representative
1 day ago
Hebron, Kentucky, United States Verst Group Full timeHebron, KY1st shift$22.50/hr. although wage may vary depending on experienceDuties and Responsibilities:Essential Functions:Manage and monitor order processing to ensure accuracy, timeliness, and compliance with customer requirements.Perform all core responsibilities of a Customer Service Representative.Serve as a role model for productivity, accuracy,...
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Lead Customer Service Representative
2 weeks ago
Hebron, United States Verst Logistics Full timeHebron, KY 1st shift $22.50/hr. although wage may vary depending on experience Duties and Responsibilities: Essential Functions: • Manage and monitor order processing to ensure accuracy, timeliness, and compliance with customer requirements. • Perform all core responsibilities of a Customer Service Representative. • Serve as a role model for...
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Lead Customer Service Representative
6 days ago
Hebron, KY, United States Verst Full timeHebron, KY 1st shift $22.50/hr. although wage may vary depending on experience Duties and Responsibilities: Essential Functions: • Manage and monitor order processing to ensure accuracy, timeliness, and compliance with customer requirements. • Perform all core responsibilities of a Customer Service Representative. • Serve as a role model for...
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Lead Customer Service Representative
6 days ago
Hebron, KY, United States Verst Full timeHebron, KY 1st shift $22.50/hr. although wage may vary depending on experience Duties and Responsibilities: Essential Functions: • Manage and monitor order processing to ensure accuracy, timeliness, and compliance with customer requirements. • Perform all core responsibilities of a Customer Service Representative. • Serve as a role model for...
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Lead Customer Service Representative
1 week ago
Hebron, KY, United States Verst Full timeHebron, KY 1st shift $22.50/hr. although wage may vary depending on experience Duties and Responsibilities: Essential Functions: • Manage and monitor order processing to ensure accuracy, timeliness, and compliance with customer requirements. • Perform all core responsibilities of a Customer Service Representative. • Serve as a role model for...
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Lead Customer Service Representative
1 week ago
Hebron, KY, United States Verst Full timeHebron, KY 1st shift $22.50/hr. although wage may vary depending on experience Duties and Responsibilities: Essential Functions: • Manage and monitor order processing to ensure accuracy, timeliness, and compliance with customer requirements. • Perform all core responsibilities of a Customer Service Representative. • Serve as a role model for...
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Lead Customer Service Representative
3 days ago
Hebron Estates, Kentucky, United States Verst Logistics Full timeJob DetailsDescriptionHebron, KY1st shift$22.50/hr. although wage may vary depending on experienceDuties And ResponsibilitiesEssential Functions:Manage and monitor order processing to ensure accuracy, timeliness, and compliance with customer requirements.Perform all core responsibilities of a Customer Service Representative.Serve as a role model for...
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Customer Service Representative
1 week ago
Hebron, United States TransPak Full timeCustomer Service Representative Position Summary Responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the Customer Service Department. Essential Functions Provides timely and accurate...
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Customer Service Representative
2 weeks ago
Hebron, United States TransPak Full timeCustomer Service Representative Position Summary Responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the Customer Service Department. Essential Functions Provides timely and accurate...
