Warehouse Returns Lead

There’s a Place for You at North CoastA career at North Coast is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. North Coast offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here. We operate throughout Oregon, Montana, Alaska, Washington and we are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates around the globe.Being “Powered by Difference” means we respect and value diverse perspectives. North Coast we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.To learn more about being a Warehouse Associate at North Coast Electric: What You Will Do: Accountable for Job Site Clean-up Returns, Daily Returns and RMA/RGA’s Correspond with Sales Writers for restock % and accurate credit to Customers Responsible for keeping the Warehouse In Process/Status queues clear and compliant with End of Month guidelines Primary responder and problem solver for Return emails, with a response time of 1 hour Work with Counter Team to facilitate timely and accurate return of cancelled orders and counter returns Complete weekly performance reviews of Associates using data driven metrics Actively engaged within warehouse, providing on call mentorship and problem solving for Associates Lead by example an effective and efficient team, with an emphasis on positively motivating, training, and uplifting of Associates Maintain and cultivate a safe and healthy work environment by following and enforcing safety policies and guidelines Other duties as assigned What You Will Bring:Clear and concise communication skills Ability to write routine reports and correspondence Fluent in North Coast warehouse and system processes Self-starter, team player with the ability to lead others with a quality focus Previous warehouse experience Committed to 100% accuracy and doing tasks right the first time (DIRTFT) Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals Willingness and desire to improve knowledge and skill level of self and others Physical Requirements and Work Environment: Repetitive lifting and pulling of heavy objects (50+ lbs.) Forklift and stock picker use Warehouse environment Frequent use of computer terminal and RF scanner Usual 40 hour work-week Monday through Friday however based on business needs evening and weekend hours may occasionally be required Requires regular and reliable on-site attendance Salary & Compensation:This position is non-exempt and is eligible for overtimePay is $23.95/hour - $29.96/hour, DOE.What We Offer YouWe offer great family-friendly benefits to full-time associates:Healthcare plansDental & visionPaid time offPaid parental leave401(k) retirement savings with company matchTuition ReimbursementEmployee referral bonusOpportunity to become a shareholderEmployer-paid short- and long-term disabilityEmployer-paid life insurance for spouse and dependentsRobust wellness programGym reimbursementEmployee Assistance Program (EAP)We’re proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.Learn More About UsLearn more at Equal Employment Opportunity Statement Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law. EEO is the Law Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.  Pay Transparency Non-Discrimination Provision Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.