Technical Support Manager

1 week ago

West Point, United States Kia Georgia, Inc. Full time

General SummaryManager will be responsible for implementing an effective reporting system and reporting on status of assigned tasks.The annual operation plan and maintenance index will also be maintained by manager. The manager is also responsible for executing Kia Georgia’s technical training and development through planning, creation, and implementation of technical training programs with application of relative resources. Managers are also responsible for mentoring assistant managers in their role.Essential Duties and Responsibilities Oversee Maintenance work standards. GERP SAP PM module management and implementation plant wide.Research, select and/or design and develop resources to improve smart factory equipment. (CMS, OT network security)Development and implementation of “Reliability Engineering” concepts for the KaGA asset management.Development of analytic dashboards to effectively track key business/performance indicatorsAssist in design, development and delivery of talent management programs, projects and initiatives. Pilot technical training programs, evaluate, and adjust before implementing to KIA GEORGIA curriculum.Collaborate with technical leaders in adjusting training methodology.Coordinate technical trainers, SMEs, and educational agencies for KIA GEORGIA technical training events.Supervise the performance and development of the TD specialists.Assist with the development and management of the technical training budget as required.Develop/evaluate weekly reports for management related to TD activities.Prepare and implement the annual training and admin budget.The above typical duties are characteristic of this job and demonstrate a level of difficulty and are not intended to list or limit the duties that may be required or assigned to a team member in this classification.Qualifications & Job RequirementsBachelor’s degree in industrial engineering, Computer Science, or related field along with eight (8) years of progressive experience in manufacturing and the industrial training field, preferably within the automotive industry.Five (5) years of experience in a leadership or supervisory role. Demonstrated ability to model best practices to direct improvement in various situations.Ability to perform multiple tasks simultaneously.Strong communication skills, both written and oral.Ability to interact successfully with leadership, team members, trainees, and educational agencies to meet operational goals.Ability to exercise independent judgment and discretion in completing job duties that affect objectives, policies, and conditions.Reasonable accommodation may be provided for those who are able to perform the essential duties of the job.Specialized Skills and Knowledge RequiredExperience using Microsoft Excel, PowerPoint, Teams, and Power BI.Experience with SAP S4 Hana PM Module required.Working knowledge of state and federal employment and labor laws including Title VII, EEO, FLSA, FMLA, NLRA, ADEA, ADA, etc.Experience with Allen Bradley or Siemens PLCExperience with servers, networking and OT network security.

  • Technical Support Manager

    3 weeks ago

    West Point, United States Kia America Full time

    General Summary Manager will be responsible for implementing an effective reporting system and reporting on status of assigned tasks.The annual operation plan and maintenance index will also be maintained by manager. The manager is also responsible for executing Kia Georgia's technical training and development through planning, creation, and implementation...

  • Technical Support Manager

    3 days ago

    West Point, GA, United States Kia America Full time

    General Summary Manager will be responsible for implementing an effective reporting system and reporting on status of assigned tasks.The annual operation plan and maintenance index will also be maintained by manager. The manager is also responsible for executing Kia Georgia's technical training and development through planning, creation, and implementation...

  • Technical Support Manager

    4 days ago

    West Point, GA, United States Kia America Full time

    General Summary Manager will be responsible for implementing an effective reporting system and reporting on status of assigned tasks.The annual operation plan and maintenance index will also be maintained by manager. The manager is also responsible for executing Kia Georgia's technical training and development through planning, creation, and implementation...

  • Technical Manager

    2 weeks ago

    West Point, United States Virginia Staffing Full time

    Technical Manager PositionThe Technical Manager leads and develops the Quality, Shipping, and Technical teams at the West Point Mill, overseeing the Logistics Manager, Quality Assurance Manager, Mill Technical Service Manager, and a team of Process Engineers who support all operating departments. Key duties include overseeing and facilitating both proactive...

  • Technical Support Manager

    5 days ago

    West Jordan, Utah, United States Sparring Opportunities Full time

    DescriptionAudio Enhancement provides cutting edge audio, video, communication, and safety-oriented technology solutions for the K-12 educational marketplace. With 40 years of experience, we remain passionate about helping students eliminate barriers to individual learning and collective achievement. Audio Enhancement is headquartered in West Jordan, Utah,...

  • Technical Support Specialist in West Point

    4 weeks ago

    West Point, United States Energy Jobline ZR Full time

    Energy Jobline is the largest and fastest growing global Energy Job Board and Energy Hub. We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy and engineering jobs, and work with the leading energy companies worldwide. We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well...

  • Technical Support Engineer

    3 weeks ago

    Stevens Point, United States Zurich NA Full time

    Technical Support Engineer 128291 Zurich North America is seeking a Technical Support Engineer to join the Information Technology Services group working from the Stevens Point, WI office. Responsibilities: Deskside and remote technical support. Ticket management within ServiceNow. PC deployment and setup. Troubleshooting complex IT issues. Collaborating and...

  • Technical Support Engineer

    2 weeks ago

    Stevens Point, WI, United States Zurich NA Full time

    Technical Support Engineer 128291 Zurich North America is seeking a Technical Support Engineer to join the Information Technology Services group working from the Stevens Point, WI office. Responsibilities: Deskside and remote technical support. Ticket management within ServiceNow. PC deployment and setup. Troubleshooting complex IT...

  • Technical Support Engineer

    1 week ago

    Stevens Point, WI, United States Zurich NA Full time

    Technical Support Engineer 128291 Zurich North America is seeking a Technical Support Engineer to join the Information Technology Services group working from the Stevens Point, WI office. Responsibilities: Deskside and remote technical support. Ticket management within ServiceNow. PC deployment and setup. Troubleshooting complex IT...

  • Technical Support Engineer

    1 week ago

    Stevens Point, WI, United States Zurich NA Full time

    Technical Support Engineer 128291 Zurich North America is seeking a Technical Support Engineer to join the Information Technology Services group working from the Stevens Point, WI office. Responsibilities: Deskside and remote technical support. Ticket management within ServiceNow. PC deployment and setup. Troubleshooting complex IT...