Lead Accounts/Receivable Specialist

Responsibilities *Candidates must have previous experience in Healthcare Accounts/Receivable. Independence Physician Management (IPM), a subsidiary of UHS, was formed in 2012 as the physician services unit of UHS. IPM develops and manages multi-specialty physician networks and urgent care clinics which align with UHS acute care facilities. It also provides select services for the Behavioral Health division of UHS. Through continuing growth, IPM operates in 11 markets across six states and the District of Columbia. Our leadership team, practitioners, and teams of healthcare professionals are collectively dedicated to improving the health and wellness of people in the communities we serve. To learn more about IPM visit: Physician Services - Independence Physician Management - UHS The Lead Accounts Receivable Specialist is responsible for handling complex, escalated, and high dollar claims that were billed to insurance and remain unpaid. The Team Lead is the subject matter expert for all insurance AR issues and is responsible for identifying at risk accounts based on aging criteria in order to exceed collection targets and minimize write-offs. Key Responsibilities include:Provide training and acclimate all incoming AR Specialists to the AR team upon successful completion of their on-boarding provided by the IPM Training Department. This individual acts as a coach/mentor for new hires as they navigate through their probationary period and develop into successful AR SpecialistsPartner with the IPM Markets to address account specific questions and concerns. The position will continually monitor unresolved AR to identify trends and solutions that promote a healthier revenue cycle. The Team Lead consistently supports the AR department to promote teamwork and rally the group by demonstrating motivation and enthusiasm to encourage the department to operate at maximum performance levelsAct as the first line of escalation when A/R follow-up efforts do not result in timely resolution. Continually monitors AR Specialists work queues to ensure work is being completed in a timely manner and assigned stratification is being followedWork with the Contract Management system utilizing this tool to identify opportunities and trends on unpaid, denied, and underpaid claims. Takes necessary follow-up steps with payers to resolve outstanding issuesResolve accounts assigned in Practice Management Work Queues (such as Late Charge Review and Referral Work Queue) in a timely manner. Approve high dollar adjustments according to AR department guidelines    Qualifications High school diploma with 3 - 5 years' experience in healthcare revenue cycle.Healthcare (professional) billing, knowledge of CPT/ICD-10 coding, government, managed care and commercial insurances, claim submission requirements, reimbursement guidelines, and denial reason codesUnderstanding of the revenue cycle and how the various components work together is requiredKnowledge of mainframe billing software (e.g., Cerner, Epic, IDX) Results oriented with a proven track record of accomplishing tasks within a high-performing team environmentAbility to handle data entry accurately in a high-paced environmentAbility to reconcile data and identify discrepanciesAs an IPM employee you will be part of a first class organization offering:A Challenging and rewarding work environmentCompetitive Compensation & Generous Paid Time OffExcellent Medical, Dental, Vision and Prescription Drug Plans401(K) with company matchand much more Independence Shared Services is not accepting unsolicited assistance from search firms for this employment opportunity.  Please, no phone calls or emails.  All resumes submitted by search firms to any employee via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Independence Shared Services.  No fee will be paid in the event the candidate is hired as a result of the referral or through other means. One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 300 corporation, annual revenues were $15.8 billion in 2024. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.We believe that diversity and inclusion among our teammates is critical to our success.Avoid and Report Recruitment ScamsAt UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries.  During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. 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