Sr. Help Desk Specialist

7 days ago


Oceanside, United States Trillion Technology Solutions Full time
Job DescriptionJob Description

Trillion Technology Solutions is looking to hire a Sr. Help Desk Specialist

Job Specific Details and Tasks:

  • Manage and resolve help desk tickets
  • Provide Tier I and Tier II help desk support
  • Resolve software and hardware issues
  • Work extensively directly with OIG clients on IT concerns and issues
  • Other duties as assigned.

Minimum Qualifications:

Education: Associate Degree in Computer Science or a related field of study is desired. Bachelor's Degree is preferred.

Experience: 5+ years of Help Desk Specialist Experience

Security: Must be able to obtain a USDA Clearance


Minimum Requirements:

  • Experience supporting USDA OIG or similar organization preferred
  • Strong customer support skills
  • Strong written and verbal communications skills
  • Knowledge of the LANDESK ticketing system
  • Knowledge of ITIL best practices
  • Knowledge working and supporting the following products and tools:
    • Microsoft Exchange
    • Anti-Virus Software (i.e., Microsoft System Center Endpoint Protection)
    • Microsoft Distributed File System (DFS)
    • Enterprise Mobile Devices (i.e., Blackberry and Android Devices)
    • Microsoft Active Directory (AD)
    • Microsoft Domain Name Services (DNS)
    • Microsoft Dynamic Host Configuration Protocol (DHCP)
    • Smart Card Authentication
    • Enterprise Full Disk Encryption (i.e., Checkpoint Full Disk Encryption)
    • Enterprise Communication Services (i.e., TEAMS for Business)
    • Microsoft SharePoint end-users support
    • Microsoft Windows 10
    • VPN and PIN Card Troubleshooting
    • Internet-based VOIP desk phone systems
    • BitLocker
    • Adobe
    • Accellion Secure Transmission facility
    • Outlook Email archive management
    • Network Printers
    • Microsoft Office products
    • Ticketing System (i.e., LANDesk)
    • Video Conferencing Support (i.e., VTC)
    • General System Administration

Trillion is an equal opportunity employer. Applicants are considered for positions without regard to race, religion, gender, native origin, age, disability, or any other category protected by applicable federal, state, or local law.


  • Help Desk Specialist

    8 months ago


    Oceanside, United States F2 SYSTEMS, LLC Full time

    Help Desk / Service Desk Specialist providing 24/7 Hlep Desk Support to the USMC. Help Desk Specialist responds to and diagnoses problems through discussion with users. Ensures a timely process though which problems are controlled. Includes problem recognition, research, isolation, resolutions, and follow-up steps. Candidate will be working at the Operating...


  • Oceanside, United States F2 Systems, LLC Full time

    Job DescriptionJob DescriptionHelp Desk / Service Desk Specialist providing 24/7 Hlep Desk Support to the USMC. Help Desk Specialist responds to and diagnoses problems through discussion with users. Ensures a timely process though which problems are controlled. Includes problem recognition, research, isolation, resolutions, and follow-up steps. Candidate...


  • Oceanside, California, United States F2 Systems, LLC Full time

    Job DescriptionWe are seeking a highly skilled Service Desk Specialist to join our team at F2 Systems, LLC. This role is responsible for providing 24/7 help desk support to the USMC.The ideal candidate will have experience in troubleshooting and resolving technical issues, as well as providing excellent customer service skills. The position requires working...


  • Oceanside, California, United States Trillion Technology Solutions Full time

    Job OverviewIn this role as a Sr. Help Desk Specialist, you will provide top-notch technical support to our clients, ensuring their IT needs are met with excellence. Your expertise in resolving software and hardware issues will be invaluable to our team.We are seeking an experienced professional with a strong background in help desk support, ideally with 5+...


  • Oceanside, California, United States Trillion Technology Solutions Full time

    Job DescriptionWe are seeking a highly skilled Sr. Help Desk Specialist to join our team at Trillion Technology Solutions. As a key member of our support staff, you will be responsible for managing and resolving help desk tickets, providing Tier I and Tier II support, and collaborating closely with our clients to address their IT concerns.To succeed in this...


  • Oceanside, California, United States Trillion Technology Solutions Full time

    About the RoleWe are excited to announce an opportunity for a seasoned Sr. Help Desk Specialist to join our team at Trillion Technology Solutions. As a senior member of our support staff, you will be responsible for managing and resolving complex technical issues, providing expert-level support to our clients, and contributing to the development of our...


  • Oceanside, California, United States Planet Fitness Full time

    Join our team as a Customer Experience Specialist at Planet Fitness and help us deliver an unmatched fitness experience to our members!About the RoleThis is an exciting opportunity for a highly motivated individual to join our team and take their career to the next level. As a MSR, you'll be responsible for creating and maintaining an exceptional customer...


  • Oceanside, United States Marriott Full time

    Additional Information Front Desk Agent Job Number 24169340 Job Category Rooms & Guest Services Operations Location Courtyard San Diego Oceanside, 3501 Seagate Way, Oceanside, California, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in...


  • Oceanside, United States Cox Communications Full time

    Duties and responsibilities. Perform various clerical and administrative duties relating to the Fleet Management program fulfillment. Maintain vehicle files, records, billing files, invoice payments, outside vendor, and service provider relationships Fleet, Support Specialist, Operations, Support, Specialist, Business Partner, Transportation


  • Oceanside, United States Cox Communications Full time

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Sr Fleet Operations Support Specialist Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $25.29 - $37.98/hour. The hourly base rate may vary within the...


  • Oceanside, California, United States Sage Hospitality Full time

    About Us: At Sage Hospitality, we pride ourselves on delivering unrivaled hospitality experiences to our guests. Our team members are the driving force behind our success, and we are seeking a skilled Guest Experience Specialist to join our front desk team at SpringHill Suites, Oceanside.Job Description: As a Guest Experience Specialist, you will be...

  • Sr Research Associate

    2 months ago


    Oceanside, United States US Tech Solutions Full time

    Duration: 12 MonthsPossibility of Extension: YesJob Description:· Sr Research Associate with experience in protein purification process development and process characterization to support our biologics development group (early and late stage development of our protein molecules).· Focus: Downstream Process Development.Responsibilities:· Plan and execute...

  • Front Desk Ambassador

    4 weeks ago


    Oceanside, California, United States Marriott Full time

    Job DescriptionWe are looking for an experienced Guest Experience Specialist to join our team at Marriott International. In this role, you will be responsible for providing exceptional guest service and creating a memorable experience for our guests.About UsCourtyard is a portfolio of brands that empowers our guests to do their best work. We are passionate...


  • Oceanside, California, United States Marriott Full time

    **Job Summary**As a Guest Experience Specialist, you'll be responsible for delivering memorable and unique guest experiences at Courtyard San Diego Oceanside. This includes processing operational needs, addressing guest requests, completing reports, delivering quality meals, and sharing local area highlights.You'll be part of a dynamic team that empowers...

  • Physical Therapist

    3 weeks ago


    Oceanside, California, United States SpineZone Full time

    SpineZone is a dynamic and innovative healthcare organization dedicated to delivering exceptional rehabilitative care to patients suffering from musculoskeletal pain. We are seeking a highly skilled Physical Therapist to join our team, specializing in orthopedic therapy.About the RoleThis part-time position offers an exciting opportunity for new graduates or...


  • Oceanside, California, United States F2 Systems, LLC Full time

    Tech RequirementsF2 Systems, LLC requires a highly motivated Tactical Systems Service Technician to work on rotating shifts, including nights and weekends. The ideal candidate will have experience working with C4I systems and providing help desk support.A minimum of 2+ years of experience in help desk support and troubleshooting is required, along with an...


  • Oceanside, California, United States Trillion Technology Solutions Full time

    Key Responsibilities:Manage and resolve help desk ticketsProvide Tier I and Tier II supportResolve software and hardware issuesWork extensively with clients on IT concerns and issuesRequirements:Bachelor's Degree in Computer Science or related field5+ years of Help Desk experienceStrong customer support skillsUSDA Clearance


  • Oceanside, New York, United States Clickworker Full time

    **About the Job**We are seeking a Retail Merchandising Specialist to join our team in Oceanside, NY. This is a part-time position that requires working nights and weekends.As a Retail Merchandising Specialist, you will be responsible for visiting local stores, including CVS, Dollar General, and Home Depot, to capture and upload photos of products and shelves...


  • Oceanside, New York, United States Retro Fitness Corporate Full time

    Job Title: Group Fitness SpecialistRetro Fitness Corporate is seeking a highly motivated and experienced Group Fitness Specialist to join our team. As a Group Fitness Specialist, you will be responsible for providing high-quality group fitness instruction while promoting a positive and engaging atmosphere for members.Estimated Salary Range: $40,000 - $60,000...


  • Oceanside, California, United States Federal Express Corporation Full time

    We're looking for a motivated and detail-oriented Warehouse Operations Specialist to join our team at Federal Express Corporation. In this role, you'll be responsible for loading, unloading, and sorting packages of various sizes in a fast-paced warehouse environment. As a key member of our distribution center team, you'll help ensure timely and efficient...