Trade Sales Manager

14 hours ago

Grapevine, United States Pella Windows and Doors Full time
Job DescriptionJob Description

Trade Sales Manager 

 

About Us:
Pella Windows & Doors is a leading provider of high-quality windows and doors that combine innovative design with exceptional craftsmanship. We are committed to delivering outstanding products that enhance the beauty, energy efficiency, and comfort of homes. As a trusted brand in the industry, we are seeking a talented and creative Graphic Designer to join our dynamic marketing team.

 

Position Overview:

Manages the activities of a team of outside sales consultants (Trade Account Managers) in their market. Manages the sales process and staff to support the fulfillment of branch objectives, specifically customer satisfaction, market share growth, and profitability.  This position serves as the key driver for process development and improvement, training, communication, and execution among the trade sales team. Must dedicate at least 50% of their time in the field on ride-alongs with the sales team, regularly traveling to showrooms, job sites, and customer or contractor locations throughout the DFW metroplex and West Texas, as well as attending company events at various locations.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Sales Management

  • Responsible for the hiring, training, professional development, results and integration of Trade Account Managers, ensuring the fulfillment of branch objectives (primary objectives are customer satisfaction, market share growth and profitability). Provides training, coaching and/or workload adjustments, as necessary.
  • Develops reporting tools and metrics to evaluate performance and anticipate needs of the sales team and the market.
  • Develops and maintains an adequate understanding of Pella products and systems to direct others, answer questions from customers or direct reports, drive accuracy of pricing and order entry, and maximize opportunities to meet customer needs. 
  • Regularly partners with direct report Trade Account Managers to call on existing and prospective customers.  Joins Trade Account Managers on calls on top customers within area of responsibility on a quarterly basis.
  • Ensures consistency of customer experience and sales process though training and coaching.
  • Assists the GM with trade and commercial segment marketing tactics and events.
  • Research and communicates market or competitive information that may be useful to the organization.
  • Local or regional travel will be required. A valid driver’s license and ability to comply with the company Fleet Safety Policy as an authorized driver is required.

Personnel Management

  • Responsible for hiring and training; planning, assigning, and directing work; appraising performance; rewarding and disciplining behaviors; addressing and resolving concerns and facilitating professional development of all trade sales staff; Communicates expectations and provides factual and timely feedback to direct reports.
  • Develops and implements plans for long-term training, motivation, and development for each subordinate to maximize results, job satisfaction and professional development.
  • Remains alert to changing signals in employee engagement.

General Management and Integration

  • Acts as a liaison in creating proactive communication between all departments.  This includes working closely with order fulfillment, service, human resources, and finance to identify and resolve potential customer, employee, process or training issues.  Maintains open lines of communication and seeks input of others to ensure constantly improving levels of customer satisfaction. Fosters integration throughout the entire organization.
  • Assists in the development of the annual budget and manages budgeted revenue and spending for area of responsibility; Manages returns and allowances for direct reports.
  • Develops, documents, implements and enforces sales and business-related processes designed to drive results, consistency and continuous improvement.
  • Acts as a point of contact for and cooperates with requests from Pella Corporation and the other subsidiary sales branches. Ensures consistency and continuous improvement of processes and policies between PWD-Dallas, other Pella Sales Subsidiaries and Pella Corporation.

Other General Responsibilities

  • Attends appropriate professional seminars and workshops and review reading materials and professional journals to keep current with changing business needs and the market.
  • Facilitates department or company meetings/training sessions, etc.

QUALIFICATIONS

Education and Experience

  • Bachelor’s degree in business, marketing, or a related field (preferred).
  • 3-5 years of experience in sales, customer service management or general business experience required, preferably in the building materials, construction, or related industry.
  • Proven track record of meeting and exceeding sales targets.
  • Strong leadership and team management skills.
  • Excellent negotiation, communication, and presentation abilities.
  • Ability to build and maintain long-term client relationships.
  • Proficiency in CRM software, OMS-order management system, and Microsoft Office Suite.

Competencies

  • Strategic thinking with a results-driven attitude.
  • Ability to lead and inspire a sales team.
  • Strong interpersonal and networking skills.
  • Analytical mindset with attention to detail.

WHAT WE OFFER

  • Competitive salary and benefits package.
  • Performance Bonuses.
  • Opportunities for professional growth and advancement within a well-respected brand.
  • A dynamic and supportive work environment where innovation and collaboration are valued.
  • The chance to play a pivotal role in driving the success of Pella Windows & Doors’ sales efforts.

Benefits:

  • Paid Holidays
  • Paid Time Off
  • Health Coverage (medical, dental, vision)
  • 401K/ Profit Sharing
  • Employee discount
  • Flexible schedule

Pella Windows & Doors of DFW/WTX is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

 

Pay Range: $110,000 - $150,000 per year

Company DescriptionDallas-Pella Windows and Doors is a committed leader in creating a better view for homes and businesses by providing quality windows and doors for new construction, remodeling and replacement applications in North and West Texas. As a family-owned sales branch, we are long-standing partners of Pella Corporation, known for its 97-year history of innovation in designing and manufacturing outstanding products.Company DescriptionDallas-Pella Windows and Doors is a committed leader in creating a better view for homes and businesses by providing quality windows and doors for new construction, remodeling and replacement applications in North and West Texas. As a family-owned sales branch, we are long-standing partners of Pella Corporation, known for its 97-year history of innovation in designing and manufacturing outstanding products.

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