Associate Director for Data

2 weeks ago


Norfolk, United States Old Dominion University Full time

Working Title: TPS Associate Director for Data & Administration

Position Number: 01022A

Department: PARKING FACILITIES

Location: Norfolk, VA

Type of Position: Classified

Type of Job: Full Time

EEO Category: A Officials and Administrators

Job Description

As the second in command of the Transportation and Parking Services (TPS) department, this position serves an essential leadership role. In conjunction with the Associate Director for Operations, assists the Director of TPS, providing a comprehensive program of high quality Transportation and Parking services to the University. Serves as a back-up when the Director of Transportation and Parking Services is unavailable. The position is classified as essential personnel and leads all critical functions within the department. The position ensures that all TPS operations fully support the academic and community engagement missions of ODU. The position is responsible for establishing and tracking the department annual budget based upon planned revenues and anticipated expenses, and manages all TPS business analysis and data processes. Leads all customer service, information technology (data systems and software), and marketing and communications efforts. Manages review of parking citation appeals process including notification of results, and proper documentation within parking management software. Manage all departmental records, including electronic and paper to ensure compliance with state and university guidelines.

Knowledge, Skills and Abilities

Extensive knowledge of accounting, financial reporting and forecasting practices. Considerable knowledge of effective supervisory techniques, including employee training and development. Expert customer service skills, including problem solving, conflict resolution, and account relationship management. Demonstrated organizational skills including extensive knowledge of paper and digital record-keeping and reporting functions. Superb keyboarding, grammar, spelling and proof-reading skills. Considerable ability to enter, manipulate, and summarize financial data from multiple sources and produce both detailed and summary reports. Superior skill working in spreadsheets to format data in both tabular and graphic (chart) formats. Considerable ability to track trends to develop forecasts of revenues and expenses, as well as to model financial outcomes based upon multiple assumptions. Considerable ability to effectively communicate both verbally and in writing. Ability to interpret, apply and explain established policies and procedures.

Additional Considerations

Expert with MS Office Software Applications. Expert Knowledge of T2 Flex Parking Management System, including knowledge of database management and reporting. Working knowledge of Administrative Banner systems, including BANNER XE, Banner Analytics (Insight), and e-print. Demonstrated ability to conduct training and raise the technical proficiency of team members to accountable customer service standards, and communicating project milestones. Extensive experience managing staff consisting of multiple skill levels. Extensive supervisory experience. Demonstrated project management experience to successfully on-board new technology and processes. Some work experience managing budgets at a public college or university; or experience working in the parking and mobility industry.

Conditions of Employment

The position is classified as essential personnel.

Applicant Documents

Required Documents

  • Resume
  • Cover Letter/Letter of Application

Optional Documents

  • Yellow Layoff Form
  • Blue Layoff Card
  • AHP Letter

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