Family Advocate
5 days ago
Position: Family Advocate (full time)
Reports to: Program Director
Family Advocacy
- Interview potential applicants and assist in making final decisions regarding acceptance into the FHC program.
- Participate in second/third interviews and complete reference checks for potential clients.
- Developing program contracts and goals with each of their clients.
- Provide direct service to assigned clients, including biweekly meetings with clients for the first year and monthly meetings thereafter.
- Work with clients to establish and work within a budget according to the program guidelines.
- Work with clients on key areas that will move them along the client pathway, including savings, debt repayment, credit repair, job stability and increasing income.
- Provide crisis management, telephone contact and meetings outside of normal business hours in the event of a client emergency
- Provide coaching, problem solving, life skills training, supportive counseling, advocacy and referral to their clients
- Assist property coordinator with apartment move-ins and move-outs with assigned clients.
- Assist property coordinator with inspection of client apartments every six months as needed
- Participate in the planning and facilitation of FHC organizational events.
- Maintain up-to-date administrative paperwork and client files
- Participate in regular family advocate calibration meetings.
- Participate in regular 1:1 meetings with Program Director to review client progress
- Attend all staff meetings and annual staff retreat.
- Perform other duties as required by Program Supervisor or Program Director
Qualifications
- Education and/or experience in Social Services, Education, or helping profession.
- Ability to meet with clients in the evening is required.
- Bilingual Preferred.
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