Associate Vice President of Adult Residential Services

Job Details

Description

PURPOSE:
The Associate Vice President of Adult Residential Services is responsible for developing, organizing, and oversight of the Adult Residential Service (ARS) program. This position oversees the strategic, operational, and administrative functions related to adult services residential programs including portfolio and program planning, development and implementation, supervision and training, case management and wellness (Health & Community Specialists/HCS), program and outcome measurement, participant and family satisfaction, funder/governmental compliance, partnerships, benefit coordination/services advocate and fiscal accountability.
Through census management, developing and maintaining processes and procedures, creating, and growing external relationships and resources, cross agency collaboration, budget management, and by building a culture of passion this role drives achievement of participant outcomes and ensures development, growth and quality of adult programs and services.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
The list of essential duties and responsibilities, as outlined herein, is intended to be representative of the task to be performed. The omission of an essential function does not preclude management from assigning duties not listed herein is such duties are a logical assignment to the position.
1. Advocates for, promotes and protects the rights of all individuals by assisting people with disabilities to lead self-directed lives, achieve personal goals and contribute to the community by encouraging attitudes, beliefs and behaviors that enhance inclusion.
2. In partnership with the Senior Vice President of Residential and School Services, DHS, and ISCs will be responsible for major decisions and recommendations which will impact those we serve and the agency.
3. Structuring activities and services in accordance with Little City’s strategic plan establishing and achieving goals, objectives, and tactics necessary for business growth, quality, and outcome achievement looking forward up to 36 months.
4. Monitor and act upon emerging trends and/or service gaps in residential services, along with federal and state regulatory requirements as it pertains to adult programs and services offered.
5. Overseeing the multimillion-dollar annual budget, effectively managing expenses within the established budget guidelines for sustainability.
6. Hire, train, support, mentor, and directly supervises the Director of Adult Residential Services, Adult Administrative Coordinator and ARS Case Management Coordinator to ensure services are delivered through a qualified team of staff.
7. Evaluate performance of team members ensuring that all activities related to staff supervision, including training and performance evaluation are executed in a timely and accurate manner and in accordance with Agency policies and procedures, CBA, and all applicable Federal & State licensing regulations and accreditation standards.
8. Provide back-up on-call coverage for the residential program 24-hours per day, 7 days per week, unless approved alternate arrangements have been made for coverage.
9. Helps enhance continuous quality improvement processes and productivity and ensures the effective communication of Little City policies and procedures.
10. Develop and maintain relationships with key stakeholders, donors, and service providers to further access to services for wellness and choice to maximize the quantity and quality of services provided.
11. Collaborate internally (Development, Marketing, Finance, IT, Facilities, Human Resources, Executive Leadership) to promote and build awareness of adult’s programs.
12. Participate and present at Board Programs and Services Committee meetings as needed.
13. Participates in selected agency and board committees as assigned by the Senior Vice President of Residential and School Services.
14. Exhibit exemplary leadership, promoting a positive and optimistic culture, inclusive of all, and in which policies and procedures that promote Little City’s mission and vision are upheld.
15. Represent the agency and ensure effective and positive public relations at state, local and trade association events, including area chambers, business advisory committees, conferences, seminars, and other networking events.
16. Maintain thorough knowledge of and compliance with Accreditation, State and Federal regulations including but not limited to Department of Human Services (Divisions of Rehabilitation Services and Developmental Disabilities), Bureau of Accreditation, Licensure and Certification, Bureau of Quality Management, Occupational Safety and Health Administration, Centers for Medicare and Medicaid Services, Department of Public Health and Office of Inspector General, CARF.
17. Maintains annual American Heart Association certification in First Aid and CPR.
18. Successfully completes Little City required training, re-training, and any additional training as required by Little City policies and practices, or as assigned by his or her immediate supervisor.
19. Other duties as assigned by supervisor.

Qualifications

MINIMUM QUALIFICATIONS:
Master’s degree and a minimum of five (5) years of administrative/management experience required, preferably in the provision of services for persons with disabilities. Experience working with children and adults across multiple diagnosis and support needs required, applied behavior analysis expertise desired. Experience in working with regulatory agencies rules, procedures, and funding sources, including Department of Human Services (DHS), Illinois Department of Public Health (IDPH), Office of State Guardian (OSG), and CARF standards desired. Must be able to demonstrate the ability to manage multiple priorities, work independently, and hold team members accountable. Must possess strong skillsets in written and verbal communication, interpersonal relations, and comfortable in matrix organization structures. Must manage multiple priorities, respond well to ambiguity, and demonstrate positive, self-driven initiative. Valid Illinois driver’s license with good driving record; must be able to meet requirements to transport individuals as needed.

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:
While performing the duties of this job, the employee is subject to sitting, walking, and standing for prolonged periods; frequently grasps, lifts, holds, or feels objects; occasionally stoops, kneels, crouches, or crawls. The employee frequently is required to use manual and finger dexterity and eye-hand coordination when working with persons served and handling office, medical, or household equipment. The employee is subject to assist and lift up to 30 pounds with varying amounts of assistance on a reoccurring basis. The employee is required to have corrected vision and hearing within normal range and the ability to operate a motor vehicle. Must have the ability to perform CPR and CPI. Generally, no occupational exposure to blood, body fluids, communicable diseases, or other potentially infectious substances, but may require performing unplanned Category III tasks (Category II). Typical office environment. The physical demands described here are representative of those that must be met by an employee to perform successfully the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer: The intent of this job description is to provide a representative level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.