Veterinary Receptionist

6 days ago

Philadelphia, United States Western Veterinary Partners Full time $17 - $19

Companion Pet Hospital is seeking a Client Service Representative to join our reception team Our CSRs serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.

We are open to full-time or part-time availability and offer flexible scheduling; availability is needed Monday-Friday. No weekends

Full-time benefits and compensation:
  • Compensation: $17-19/hour, based on experience and skillset
  • Health package: Medical, dental, and vision insurance
  • Life insurance and disability
  • Employee Assistance Program
  • 401k options
  • Pet care discounts
Minimum qualifications and skillset:
  • 1+ years of client service experience
  • Previous veterinary experience is preferred
  • Proficiency in the following skills/attributes:
    • Client communication and education
    • Interpersonal skills
    • Warm and welcoming demeanor

We are South Philadelphia's Fear Free and Cat-Friendly Certified, green-conscious veterinary hospital. Dr. Corinne Majeska and her husband established our Pennsport hospital in 2009 with a dedication to limiting the environmental impact on our historic South Philly neighborhood. Today, our state-of-the-art hospital remains green and is home to six highly skilled veterinarians and 20+ experienced staff members. We typically have 2-3 doctor days and our DVM team is well-versed in providing a range of services and surgeries. Our team is collaborative and has built a great, positive culture that prioritizes diversity and training. To learn more, we encourage you to visit our website online.

Apply today We look forward to hearing from you

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