Exchange Visitor Associate

1 week ago

Nashville, United States Southwestern Companies Full time

JOB SUMMARY:

The Exchange Visitor Program Associate assists with addressing participant and host inquiries, concerns, and issues to ensure high levels of satisfaction as well as program compliance. This position provides support with processing applications and documentation. The Exchange Visitor Program Associate maintains accurate participant records and databases. This position provides administrative support with orientation sessions for incoming participants. The Exchange Visitor Program Associate coordinates various aspects of exchange visitor program management to include participant screening, pre-arrival logistics, participant onboarding, on-program support, data management, site visits, and post-program services. This position reports to the Program Manager and provides excellent service to team members and clients while demonstrating the company values and supporting the mission.

JOB DUTIES AND RESPONSIBILITIES:

  • Assist with addressing participant and host inquiries, concerns, and issues to ensure high levels of satisfaction as well as program compliance
  • Assist with processing participant applications and documentation
  • Maintain accurate participant records and databases
  • Provide administrative support with orientation sessions for incoming participants
  • Coordinate visa appointments and issuance
  • Provide pre-departure information and guidance
  • Assist with travel arrangements and accommodations
  • Maintain regular communication with participants throughout their program
  • Provide assistance with administrative tasks
  • Resolve participant issues and concerns in a timely manner
  • Coordinate with host institutions and supervisors
  • Assist participants with program completion and evaluations
  • Facilitate optional extensions or changes of status
  • Provide guidance on re-entry to home countries
  • Prepare reports and statistics as required
  • Perform other duties as assigned


REQUIRED QUALIFICATIONS:

  • Bachelor’s Degree in Business Administration, Operations, Student Personnel Services, Student Affairs or related field
  • 2 years of experience in customer service
  • Proficient in Microsoft Office
  • Basic understanding of the U.S Cultural Exchange program purpose and rules
  • Willingness and aptitude for acquiring new knowledge and skills
  • Ability to accurately follow instructions and complete tasks with precision
  • Adherence to ethical standards and professional behavior in a workplace setting
  • The ability to adjust to new tasks and responsibilities
  • A desire to learn and explore new ideas
  • Ability to find information and resources to support their work
  • Ability to work on multiple projects simultaneously while accomplishing daily tasks
  • Effective oral and written communication skills and excellent interpersonal skills
  • Attention to detail and critical thinker with exceptional problem-solving skills
  • High standards for integrity, honesty, professionalism, and work ethic
  • Commitment to service excellence
  • Ability to work independently while demonstrating excellent organization and follow through
  • Demonstrate flexible and efficient time management and ability to prioritize workload
  • Ability and willingness to move with purpose and a strong sense of urgency
  • Self-motivated, positive, and enthusiastic
  • Self-starter with a strong desire to exceed expectations and capable of supporting a team
  • Maintain confidentiality discretion
  • Ability to effectively work in collaboration with others to achieve business objectives
  • Willing to grow and be challenged
  • Attend training as requested

  • Exchange Visitor Program Associate

    3 weeks ago

    Nashville, United States Great American Opportunities Full time

    JOB SUMMARY: The Exchange Visitor Program Associate assists with addressing participant and host inquiries, concerns, and issues to ensure high levels of satisfaction as well as program compliance. This position provides support with processing applications and documentation. The Exchange Visitor Program Associate maintains accurate participant records and...

  • Exchange Visitor Program Associate

    2 weeks ago

    Nashville, United States Southwestern Companies Full time

    JOB SUMMARY:The Exchange Visitor Program Associate assists with addressing participant and host inquiries, concerns, and issues to ensure high levels of satisfaction as well as program compliance. This position provides support with processing applications and documentation. The Exchange Visitor Program Associate maintains accurate participant records and...

  • Exchange Visitor Program Associate

    3 weeks ago

    Nashville, United States Southwestern Companies Full time

    JOB SUMMARY:The Exchange Visitor Program Associate assists with addressing participant and host inquiries, concerns, and issues to ensure high levels of satisfaction as well as program compliance. This position provides support with processing applications and documentation. The Exchange Visitor Program Associate maintains accurate participant records and...

  • International Cultural Exchange Program Coordinator

    3 weeks ago

    Nashville, Tennessee, United States Southwestern Companies Full time

    Job DescriptionThe International Cultural Exchange Program Coordinator plays a vital role in facilitating the exchange visitor program at Southwestern Companies. This position requires strong organizational skills, attention to detail, and effective communication abilities.Responsibilities:Process participant applications and documentation in a timely...

  • Sales Associate

    5 months ago

    Nashville, United States The Spice and Tea Exchange Full time

    Are you a foodie? Do you enjoy food and cooking? Do you appreciate fine teas, gourmet spice blends, sugars and salts? Are you creative in the kitchen? Come work in an environment where it is all about food! Part time, long-term Retail Sales Associates are wanted immediately for The Spice & Tea Exchange, a specialty retail shop that sells spices, herbs, teas,...

  • Sales Floor Associate

    3 weeks ago

    Nashville, Tennessee, United States Columbia Sportswear Full time

    About the Role:Columbia Sportswear is seeking a skilled Retail Associate to join our team. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, engaging with consumers to understand their needs, and demonstrating and explaining merchandise to drive sales.Key Responsibilities:Provide top-notch customer...

  • Retail Sales Associates

    4 weeks ago

    Nashville, United States Marriott International, Inc Full time

    Additional InformationJob Number24182949Job CategoryRetail & Gift ShopsLocationW Nashville, 300 12th Avenue South, Nashville, Tennessee, United States, 37203VIEW ON MAPSchedulePart TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Greet customers when they enter the shop, offer assistance in locating merchandise, and respond to questions...

  • Front Desk Associate

    6 days ago

    Nashville, Illinois, United States The Republic Full time

    About The Republic of TeaWe are a company dedicated to enriching lives through premium teas, innovation, and education. Our mission is to lead a tea revolution by creating a work culture that embodies our unique 'Sip by Sip Rather Than Gulp by Gulp' philosophy.Job SummaryWe are seeking a warm, professional, and highly organized Front Desk Associate to serve...

  • Business Development Associate

    3 weeks ago

    Nashville, Tennessee, United States Carl Black Chevrolet of Nashville Full time

    Job Overview:Cultivate a strong sense of urgency to meet customer needs in a fast-paced environment at Carl Black Chevrolet of Nashville. As a Business Development Specialist, you will be the first point of contact for visitors and customers, providing exceptional service while working closely with sales and service associates to follow up on leads and phone...

  • Associate

    1 week ago

    Nashville, United States Workwear Outfitters Full time

    Workwear Outfitters has a strong legacy of building innovative and authentic market-right products and is a leading supplier of work apparel and footwear for diverse occupations in industries such as automotive, manufacturing, oil and gas, utilities, government, food services, telecommunications, hospitality, and many more. Workwear Outfitters is based in...

  • Associate

    3 weeks ago

    Nashville, United States Edison Partners Full time

    OVERVIEW Edison Partners is seeking an Associate to join our investment team in our Nashville, TN office. As an Associate, you will play an integral role in contributing to the firm's continued success in growth equity. RESPONSIBILITIES Source, pre-qualify, and evaluate investment opportunities that match...

  • Associate

    2 weeks ago

    Nashville, United States Edison Partners Full time

    OVERVIEWEdison Partners is seeking an Associate to join our investment team in our Nashville, TN office. As an Associate, you will play an integral role in contributing to the firm's continued success in growth equity. RESPONSIBILITIES Source, pre-qualify, and evaluate investment opportunities that match Edison's investment strategy Originate investment...

  • Sales Associate Specialist

    5 days ago

    Nashville, Tennessee, United States Aviator Nation Full time

    **Job Summary**We are seeking a highly motivated and customer-focused Sales Associate to join our team at Aviator Nation. This role is responsible for providing exceptional customer service, maintaining a high level of product knowledge, and ensuring a seamless shopping experience for our customers.Key Responsibilities:Greet customers, respond to questions,...

  • Cashier Associate

    6 days ago

    Nashville, Tennessee, United States Ace Hardware Full time

    About the RoleThe Cashier-Part Time position is an excellent opportunity to join our team at Guthrie's Ace Hardware. As a cashier, you will be responsible for providing exceptional customer service while operating cash registers and maintaining a clean and organized store environment.Estimated salary: $25,000 - $35,000 per year, depending on experience and...

  • Customer Experience Associate

    3 weeks ago

    Nashville, Tennessee, United States Tailored Brands Inc Full time

    **Job Description**As a Retail Sales Consultant, you will be responsible for all aspects of the customer experience, including greeting, answering questions, and assisting with merchandise selection. You will also participate in team selling, positively impact sales volume and metrics goals, and assist with visual merchandising and store-related projects....

  • Sr. Sales Associate

    4 months ago

    Nashville, TN, United States Rack Room Shoes Full time

    Job Description SummaryPrimary responsibility is to provide excellent service to our customers. Strive to meet or exceed all store goals and company business initiatives. Associates will be responsible for a variety of tasks throughout a typical work day as directed by the store management team. In addition to these responsibilities, SR Sales Associates will...

  • Sales and Service Associate Leader

    5 days ago

    Nashville, Tennessee, United States Carl Black Chevrolet of Nashville Full time

    Job Description:We are seeking a highly motivated Sales and Service Associate Leader to join our team at Carl Black Chevrolet of Nashville. In this role, you will be responsible for managing multiple requests and inquiries from customers, while also working closely with our sales and service teams to ensure seamless customer experiences.Key...

  • Retail Sales Associate

    2 months ago

    Nashville, United States Aviator Nation Full time

    Overview We are looking for a Sales Associate to join us Saturday, Sunday and Mondays! The Sales Associate is a friendly, customer-focused individual with genuine enthusiasm for the Aviator Nation lifestyle and products. This person thrives working in fast-paced environments where creative problem-solving skills and a growth mindset for continued improvement...

  • Warehouse Operations Associate

    13 hours ago

    Nashville, Tennessee, United States Buckle LLC Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Freight Coordinator to join our team at Buckle LLC. As a key member of our logistics team, you will be responsible for coordinating the movement of goods and materials within our warehouse, and ensuring the timely and accurate delivery of products to our customers.Your primary responsibilities...

  • Dining Experience Associate

    3 weeks ago

    Nashville, Tennessee, United States TouchPoint Full time

    Job Summary:Patient Dining Associates work on assigned units in a healthcare facility, providing exceptional patient service by helping them make menu selections, assembling, delivering and picking up their meal trays. This role is part of the caregiving team responsible for ensuring patient safety and satisfaction goals are met.Key Responsibilities:1....