HOA Manager

3 weeks ago

College Station, United States The Arena Group Full time
Job Title: HOA Manager

Company: The Arena Group

Location: College Station, TX

Reports to: Director of Property Management / Operations

TypeFull-Time, Eligible for Benefits

Rate of PaySalaried, Exempt

Job LocationIn-person, College Station, TX

Job Summary

The Arena Group is seeking a highly organized and motivated HOA Manager to oversee the management of our homeowner associations (HOAs). This position requires someone with strong leadership abilities, excellent communication skills, and a deep understanding of property management. The HOA Manager will act as a liaison between homeowners, vendors, and the board of directors while ensuring compliance with HOA regulations, budgets, and maintenance schedules.

This is an in-person position, located in College Station, TX.

5 Roles

Owner Relations

  • Serve as the primary point of contact for homeowners, addressing questions, concerns, and requests in a professional and timely manner.
  • Foster positive relationships with homeowners and board members, ensuring all parties are informed about HOA policies and procedures.
  • Resolve disputes and conflicts with a focus on maintaining a cohesive community environment.
  • Keep homeowners updated on ongoing and upcoming community projects, policy changes, and important HOA news.

Meetings & Reports

  • Prepare and distribute agendas, minutes, and reports for HOA board meetings.
  • Attend all board meetings, present reports, and provide recommendations to assist in decision-making.
  • Prepare and present monthly, quarterly, and annual reports on financial performance, compliance status, and operational activities.
  • Ensure all records are maintained according to legal standards and best practices.

HOA Budget & Administration

  • Develop, monitor, and manage the annual HOA budget, ensuring alignment with financial goals and legal requirements.
  • Coordinate and oversee vendor contracts, ensuring all services are provided within budget and on schedule.
  • Review and approve invoices and manage collection of HOA fees and assessments.
  • Ensure compliance with state and federal regulations, and maintain accurate documentation of all financial and legal activities.

Repairs & Maintenance

  • Oversee and coordinate property maintenance, repairs, and improvement projects to ensure the community remains in excellent condition.
  • Collaborate with vendors and contractors to ensure work is performed according to HOA standards and contract terms.
  • Conduct regular inspections of common areas and amenities, ensuring that repairs are completed in a timely and cost-effective manner.
  • Manage the reserve fund for future repair and replacement projects, ensuring that all work is adequately funded.

Lead, Manage & Accountability

  • Provide leadership to on-site teams and vendors, ensuring everyone is aligned with community goals.
  • Hold all team members, vendors, and contractors accountable to performance standards, deadlines, and community rules.
  • Establish and enforce policies that promote a safe, welcoming, and harmonious living environment for all residents.
  • Regularly review performance metrics and work with team members to address any areas needing improvement.

Qualifications

  • Bachelor's degree in business, property management, or a related field preferred.
  • 3-5 years of experience in HOA management or a related field.
  • Strong knowledge of HOA regulations, budget management, and property maintenance.
  • Exceptional organizational and leadership skills, with a focus on customer service.
  • Proficiency with property management software and Microsoft Office Suite.
  • Excellent verbal and written communication skills.
  • Ability to handle difficult situations and mediate conflicts.

Compensation

  • Competitive salary based on experience.
  • Benefits package including health insurance, 401k match, and paid time off.

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