Residential Operations Leader

3 days ago


College Station, Texas, United States The Arena Group Full time
About The Opportunity

We are seeking a talented HOA Manager to join our team at The Arena Group. As a key member of our community association management team, you will be responsible for overseeing the management of our homeowner associations (HOAs) and delivering exceptional customer service to our residents.

This is a salaried, exempt position based in College Station, TX, offering a competitive salary range of $65,000 - $85,000 per year, plus a comprehensive benefits package, including health insurance, 401k match, and paid time off.

Responsibilities
  • HOA Management
    • Oversee the management of our homeowner associations (HOAs), ensuring compliance with HOA regulations, budgets, and maintenance schedules.
    • Act as a liaison between homeowners, vendors, and the board of directors.
  • Customer Service & Communication
    • Serve as the primary point of contact for homeowners, addressing their inquiries, concerns, and requests in a professional and timely manner.
    • Foster positive relationships with homeowners and board members, ensuring all parties are informed about HOA policies and procedures.
  • Financial Management & Reporting
    • Develop, monitor, and manage the annual HOA budget, ensuring alignment with financial goals and legal requirements.
    • Prepare and present monthly, quarterly, and annual reports on financial performance, compliance status, and operational activities.
  • Vendor Management & Compliance
    • Coordinate and oversee vendor contracts, ensuring all services are provided within budget and on schedule.
    • Ensure compliance with state and federal regulations, and maintain accurate documentation of all financial and legal activities.
  • Community Development & Improvement
    • Oversee and coordinate property maintenance, repairs, and improvement projects to ensure the community remains in excellent condition.
    • Collaborate with vendors and contractors to ensure work is performed according to HOA standards and contract terms.


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