Community Association Loan Officer

2 weeks ago

Itasca, United States ITASCA BANK & TRUST Company Full time
Itasca Bank & Trust Co. is an independently owned, local community bank with locations in Itasca and Roselle. Itasca Bank values its staff. Our most important assets are the people – customers and employees. For over 75 years the Bank has been a responsible citizen and community leader because it respects the values of its past when making decisions that shape its future. Without a dedicated and responsible staff, we can’t serve customer needs and remain a responsible corporate citizen. Itasca Bank has been voted Best of the Best/Top Pick by the Daily Herald Readers since 2016, which reflects our dedication to quality service, high standards, and responsiveness to customers and employees alike. Itasca Bank is a responsible employer dedicated to the health and safety of employees and works to maintain diversity in both its workforce and the vendors it uses. We encourage our employees’ participation in community and civic activities which lead to better communities, and a positive workplace environment where a work/life balance is encouraged.

Essential Functions

Generate new HOA loans and accompanying HOA deposit relationships along with maintaining existing relationships that meet bank credit standards regarding safety, liquidity, and profitability.

Perform comprehensive review of loan due diligence to support the credit decision and ensure perfection of bank’s lien on the collateral.

Produce sound and accurate underwriting decisions in a timely manner.

Call on referral sources, existing customers and meet with HOA board members after-hours as necessary.

Attend networking and social functions to market the Bank’s products and services.

Provide on-going support to property management staff post-loan closing including communicating with HOA board members, vendors, CPA firms and attorneys.

Coordinate with the Bank’s attorney to ensure accurate loan documents are produced in a timely manner.

Coordinate with the Bank’s marketing department to develop advertising content.

Coordinate with Operations staff members to ensure smooth HOA deposit account on-boarding.

Coordinate with the loan team to ensure HOA loan requests move efficiently through all stages.

Promptly recognize potential problem credits and implement resolution strategies.

Proactively manage delinquencies with effective collection efforts as demonstrated by minimal losses in the portfolio.

Manage time effectively, prioritize work appropriately and consistently meet deadlines.

Produce professional, articulate, and concise written and verbal communication.

Protect the Bank and its customers by maintaining a high level of security awareness.

Understand and adhere to all established company policies and regulatory requirements.

Complete all required bank training and adapt concepts and procedures.

Provide exceptional service to our customers.

Act on HOA leads given by branch personnel, clients, and board members.

Complete HOA loan requests, including participating in the completion of the Loan Request, where assigned.

Assist with efforts to collect past due HOA loan payments and actively attempt to arrange for auto-debit payment agreements on those loans.

Compose HOA loan proposal letters and commitment letters.

Competencies

Business Development skills

Effective networking

Organizational skills

Time management

Public speaking

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers and phones.

Physical Demands

Prolonged periods sitting at a desk and working on a computer.

Must be able to lift up to 15 pounds at times.

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5:00 p.m. Evening and weekend work may be required as job duties demand.

Travel

Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.

Required Education and Experience

Minimum of 5 years lending experience or 3 + years of HOA industry experience

Bachelor’s degree in business administration or related field or equivalent experience

Excellent communication skills, both written and oral.

Ability to work independently and in a team environment.

Knowledge of financial institution operating policies, procedures & Banking regulations.

Ability to prioritize, organize, problem-solve, and follow-up with minimal supervision.

Knowledge of industry trends, products, and technology

Initiative

Proficiency with traditional application software programs (spreadsheet, word processing, database, and scheduling)

Understanding of HOA regulations

Credit skills

Preferred Education and Experience

None

AAP/EEO Statement

Itasca Bank & Trust Co. is an Equal Opportunity and Affirmative Action employer Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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