Operations Professional

2 weeks ago


Indianapolis, United States River Systems Full time
Job DescriptionJob Description

Responsibilities include project management and technical support (Tier 1).  Project management role includes coordinating project kickoff meetings, reviewing BOM’s, ordering equipment and services, coordinating installation labor, tracking shipping, communicating with clients on project status, working with sales on Job Change Orders, reconciling project costs, and closing projects.  For Technical Support, you will be responsible for taking help desk calls for support, providing Tier 1 level support, handing off support calls for Tier 2 support to partners, communicating with clients on trouble ticket status, and closing out tickets.  

Experience in audio/video and/or video conference products is a requirement.

Company DescriptionRiver Systems is a leading video conferencing solutions provider. We integrate conference rooms into a client's UC platform using simple designs that are easy to use and reliable.Company DescriptionRiver Systems is a leading video conferencing solutions provider. We integrate conference rooms into a client's UC platform using simple designs that are easy to use and reliable.

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