Senior Product Manager

Company Snapshot

Founded in 1999, Linden Lab develops platforms that empower people to create, share, and thrive within virtual experiences.

In 2003, Linden Lab first launched Second Life, the groundbreaking virtual world enjoyed by millions around the globe, which has since gone on to boast nearly two billion user creations and a vibrant $500 million (USD) economy.

Lindens value a workplace that's as diverse as our products. As we continue to grow, we remain dedicated to building a company that is rooted in organizational health, strengths-based leadership, and the belief that teams are stronger than individuals.

If you want access to the forefront of virtual words and payment platforms that support the creator economy, this is the place for you. We've created space for everyone to find belonging and invite you to come as you are.

Role Overview

This is a hybrid role, assigned to our San Francisco worksite, and candidates must be available to work on-site a few days per week and be flexible for ad hoc in-office meetings as needed.

We're looking for a Senior Product Manager who will deliver exceptional consumer-facing products while enhancing internal tools and infrastructure for Second Life's teams and users. This role involves fostering collaboration across diverse teams and building productive relationships with internal stakeholders to drive impactful outcomes. You will shape and articulate the product vision and strategy, working closely with product, design, engineering, and marketing teams to create engaging, immersive virtual experiences. By developing a deep understanding of Second Life's features, use cases, and community culture, you will inform product decisions and strategies. Additionally, you will communicate and present product initiatives and results effectively across the company, including to leadership, ensuring alignment with broader organizational goals.

What We'll Offer You

The stability of an established company with new startup momentum. An unparalleled opportunity to create relationships, systems, strategy and culture. An environment where your voice will be heard and your impact deeply felt. A sense of belonging where your work is appreciated and rewarded.

As a Senior Product Manager, you'll utilize in-depth product knowledge to successfully drive key projects on Second Life. You'll work alongside a supportive team of people across engineering, design, QA, and other cross-functional teams to build products and new experiences and play a pivotal role in shaping the future of the original metaverse. And finally, the pleasure of seeing your solutions ship, scale, and make a measurable impact on millions of customers' lives across the globe.

What You'll Achieve

• Define and drive the product roadmap, leveraging AI to create a more user-friendly and accessible global virtual world.
• Lead cross-functional teams through all phases of frontend and backend product development, including APIs, infrastructure, and user-facing features.
• Manage the production of new features and updates, overseeing schedules, resourcing, and quality assurance against quantifiable goals.
• Define and track key performance metrics, leading initiatives to optimize adoption, usage, and revenue.
• Identify and prioritize product improvements that enhance user experience and drive business outcomes.
• Assist in creating and managing strategic plans, influencing technical strategies in alignment with organizational goals.
• Invest in the growth and development of team members through mentorship and knowledge sharing.
• Promote the value of Second Life's core experience within the organization and ensure alignment with broader company resources and strategies.

What You'll Bring to the Team

At Linden, we celebrate all the dimensions of diversity, including diversity of experience. We recognize that candidates applying for this role will be most successful if they bring the following with them:

• 8+ years of Product Management experience delivering high-quality consumer apps across platforms, with a focus on social digital products.
• A self-motivated, organized, and collaborative approach, thriving in unstructured environments and navigating healthy conflict to drive results.
• Proven experience with internal tools, workflows, product specs, A/B testing, and improving operational efficiency.
• Expertise in end-to-end product development, from design to deployment, managing complex projects with competing priorities.
• Willingness to explore AI-driven methods for process and product optimization.
• Proficiency in integrating open-source contributions into internal roadmaps.
• Familiarity with client-side software, API design, and 3D virtual world simulations.
• Experience working with C++, Python, MySQL, DocumentDB, GitHub actions, and the Gitflow workflow.
• Strong background in metrics-driven development, goal setting, experimentation, and growth strategies.
• Mobile development and vendor management experience, along with proficiency with GitHub.
• Analytical skills to use data to support recommendations and improve customer experience.
• Problem-solving mindset, comfortable with ambiguity, and not afraid to fail for long-term success.
• Ability to work both synchronously and asynchronously.

If you feel like you don't meet all of the requirements for this role, we encourage you to apply anyway. The confidence gap and imposter syndrome can sometimes get in the way of meeting incredible candidates and we don't want them to get in the way of meeting you. We encourage you to reach out if you believe in our mission and your own ability to contribute to our team

The Fine Print

Pay Transparency Notice

Linden's Total Rewards philosophy ensures a fair, equitable, and unbiased approach to compensation along with competitive benefits in all locations in which we operate.

In this San Francisco Bay Area-based role, the salary range for this position is $143,000 - $193,000, with a midpoint of $168,000.

We enter new hires between the minimum and the midpoint of the applicable geo-defined range. Our talent partners will discuss this in more detail during the hiring process. Actual base pay within this range is dependent on many factors, including experience, competencies, skills, internal equity, and calibration of market data. In addition to base pay, this position is eligible to receive awards under the equity incentive plan (EIP) + generous benefits program, including comprehensive medical, dental, vision, and 401(k).

Work Environment & Physical Requirements

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to perform focused work using the computer without distraction and collaborate with coworkers in both remote and in-office environments.
• Communicate clearly and effectively using hands and fingers for typing.
• Sustain the ability to sit, stand, or remain in a stationary position for extended periods of time (up to eight hours at a time) during calls, meetings, or collaboration sessions, with adjustable workstations and ergonomic support tools provided.
• Maintain prolonged focus on a computer monitor for extended periods of time, often for up to 8 hours or more during a standard workday, while performing tasks that require visual concentration and attention to detail.
• Operate office equipment and handle physical materials during presentations or strategy discussions.
• Move freely around the office to attend meetings, collaborate, participate in team activities, and contribute to shared office upkeep.

Commitment to Equal Opportunity

The Company celebrates diversity of thought, race, national origin and culture, age, experience, religion, economic and social status, gender identity and expression, sexual orientation, marital status, veteran status or disability status. Building a culture of inclusion and belonging allows us to create and share experiences with each other, and with our virtual communities. We always seek to maintain a diverse and welcoming workplace, and candidates from all backgrounds are encouraged to apply.

Global Data Privacy Notice

Depending on your location, the California Privacy Rights Act (CPRA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.