Trailer Shop Service Manager
4 weeks ago
- Careers Advancement Opportunities
- Flexible Scheduling
- Competitive Compensation
Every day is different in our busy Trailer service center You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation. Responsibilities
- Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
- Ensure repairs and maintenance tasks are completed in a timely manner
- Mentor employees on best practices for improving sales and customer service techniques
- Oversee day-to-day operations of the service department
- Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records
- High school diploma or GED required bachelor’s degree preferred
- Valid state-issued driver’s license and clean driving record are required
- Successful completion of a pre-employment drug and background screening
- At least two years of experience as an a service writer or service advisor is required. Experience as an Trailer service manager is preferred
- Deep understanding of Trailer business, Trailer service technician job duties, and Trailer repair services is required
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