Service Manager

3 months ago


Richmond, United States Automotive Career Professionals Full time
Job Description
Job Summary: Service Manager for Independent Automotive Repair Shop

Service Manager is responsible for overseeing the entire service department, ensuring it is profitable and running smoothly. Responsibilities include staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service records.

About Us:

Serving the East Bay community for over 38 years. Solid customer base with incredible opportunity for growth

Initial income range of $80K - $120K plus bonus with profit sharing DOE

Service Manager Responsibilities:

  • Ensure customers receive prompt, courteous, and effective service
  • Serve as a liaison between technicians and customers
  • Take ownership of customers' experience by carrying out additional assignments, enabling the dealership to leave an positive impression with the customer
  • Manage and hire technicians and service advisors
  • Distribute work between technicians
  • Prioritize required services
  • Ensure customers have a positive experience
  • Provide concierge support for all owner inquiries, whether via phone or in person, to ensure the customer does not get mishandled
  • Spend quality time building relationships with the customers
Service Manager Requirements:
  • Technical automotive knowledge
  • Demonstrated ability to manage others
  • Organized and friendly personality
  • Service Advisor, Service Management or Independent Auto Repair Shop Management experience required

Our client is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Skill Set
Service Manager Requirements: Technical automotive knowledge Demonstrated ability to manage others Organized and friendly personality Service Advisor, Service Management or Independent Auto Repair Shop Management experience required

  • Richmond, Virginia, United States Williams Auto Service Full time

    Advance Your Career as an Automotive Service WriterAre you ready to take the next step in your automotive career? Our prestigious shop in Richmond is offering an exciting opportunity for individuals interested in becoming Automotive Service Managers. You will receive comprehensive training, a full benefits package, top pay (up to $30 per hour), and the...


  • Richmond, United States Williams Auto Service Full time

    Advance Your Career as an Automotive Service Writer!Are you ready to take the next step in your automotive career? Look no further! Our prestigious shop in Richmond is offering an exciting opportunity for individuals interested in becoming Automotive Service Managers. Join our team and receive comprehensive training, full benefits packages, top pay (up to...


  • Richmond, United States Service Experts Full time

    Position Title: Customer Service Specialist Schedule: Monday-Friday (11am-7pm): Rotating Saturdays (8am-1pm generally once a month) *THIS IS AN IN-OFFICE ROLE* Join the team of experts and realize your true potential! Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and...


  • Richmond, United States Service Experts Full time

    Position Title: Customer Service Specialist Schedule: Monday-Friday (11am-7pm): Rotating Saturdays (8am-1pm generally once a month)*THIS IS AN IN-OFFICE ROLE*Join the team of experts and realize your true potential! Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and...

  • Service Manager

    3 weeks ago


    Richmond, United States Automotive Career Professionals Full time

    Job Description Job Summary: Service Manager for Independent Automotive Repair Shop Service Manager is responsible for overseeing the entire service department, ensuring it is profitable and running smoothly. Responsibilities include staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service records. About Us:...

  • Service Manager

    3 weeks ago


    Richmond, United States Tesla Full time

    At Tesla, our Service Managers are the front-line leaders of our service operation. They act as brand ambassadors, delivering an exceptional experience to customers, managing day-to-day operations, and proactively developing team members to reach their full potential. We hire leaders who want to run a service business and be a part of our mission to...

  • General Manager

    4 months ago


    Richmond, United States Vertex Service Partners Full time

    Vertex Service Partners (an Alpine Investors company)General ManagerVertex Service Partners is a company focused on acquiring and growing residential home improvement services companies in the United States, with a focus on roofing & other exterior services. Vertex is backed by Alpine Investors, a top-decile private equity fund with a long history of...


  • Richmond, United States Automatic Leasing Service Full time

    Benefits: Company parties 401(k) Bonus based on performance Health insurance Paid time off Profit sharing Vision insurance Dental insurance Natural problem-solver who loves making lives easier and people happier? Join our team as a Customer Service Representative! You'll be the main point of contact for our customers, providing prompt, friendly, and...

  • Service Manager

    3 weeks ago


    Richmond, United States Equipment Supplier Full time

    Job DescriptionJob DescriptionPressure Works Inc. is seeking a Service Manager/ Small Engine Mechanic for our Richmond, VA store. You will be responsible for repairs and machine maintenance.  Organizing and handing out work orders, and making sure work orders are entered into the system. This will be a full-time position. Benefits and paid time off are...


  • Richmond, California, United States Automotive Career Professionals Full time

    Job Title: Service Department ManagerAbout Us:Automotive Career Professionals is seeking a highly skilled Service Department Manager to oversee the entire service department, ensuring it is profitable and running smoothly.Responsibilities:Ensure customers receive prompt, courteous, and effective serviceServe as a liaison between technicians and customersTake...


  • Richmond, United States Belden Inc. Full time

    Search by Keyword ...


  • Richmond, Virginia, United States Infojini Healthcare Full time

    Job Summary:As a Surgical Services Manager at Infojini Healthcare, you will oversee the daily operations of assigned departments within Surgical Services, ensuring optimal patient care and effective team management. Your leadership skills will be put to the test as you direct departmental staff and personnel, promoting a culture of innovation and...


  • Richmond, United States HealthEdge Full time

    Overview Position Overview : The Managerof Professional Services Consultantsis responsible forthe managingand developing a team ofconsultantsthat provideconsulting servicesofstate-of-the-arthealthcare applications.  The Manager-Professional ServicesConsultantsis a frontline management role with three primary responsibilities, listed below.This position...


  • Richmond, Texas, United States Tesla Full time

    At Tesla, our Service Managers are the front-line leaders of our service operation. They act as brand ambassadors, delivering an exceptional experience to customers, managing day-to-day operations, and proactively developing team members to reach their full potential. We hire leaders who want to run a service business and be a part of our mission to...


  • Richmond, United States Robert Half Full time

    Job DescriptionJob DescriptionPosition Title: Customer Experience Account Manager The Customer Experience Account Manager – Residential is responsible for delivering outstanding customer service, supporting both internal and external customers. In this role, you will address customer needs, offer timely solutions, and maintain high standards of service...


  • Richmond, California, United States Sun Auto Tire & Service, Inc. Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented General Service Technician to join our team at Sun Auto Tire & Service. As a General Service Technician, you will be responsible for performing non-technical service repairs, such as oil changes, tire and wheel related services, alignments, flushes, and more.Key ResponsibilitiesSafely transport...


  • Richmond, United States Car Guys Full time

    CarGuys Inc. -America's #1 Automotive Recruiter If you are looking for a new career in the car Biz CarGuys Inc. is the go-to company to assist you. We work with dealerships that are looking to hire, all across the country. Anytime you are looking to find a new career...contact us, CarGuys Inc. to assist. We help dealers to hire, from porters all the way up...


  • Richmond, United States Verovian Full time

    Surgical services manager Richmond, Virginia Job Title: Director of Surgical Services, RN Location: Richmond, Virginia Employment Type: Full-time, Permanent Apply Job details Surgical services manager Location: Richmond, Virginia Salary: $130,000 to $170,000 (Bonus potential up to 22.5%) FullTime Are you an experienced and dedicated Nurse Director with a...


  • Richmond, Virginia, United States Automatic Leasing Service Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Automatic Leasing Service. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key Responsibilities:Manage...


  • Richmond, United States Goodwin Recruiting Full time

    Job DescriptionJob DescriptionTo Apply for this Job Click HereVery strong and growing concept! We are looking for a high-level Service Manager who is ready to plug into a solid system and grow their career! This is a fantastic opportunity for the right person who is prepared to join a great team! Heavy scratch kitchen environment and a big emphasis on...