Administrator- Madison House

Position Title: Administrator, Assisted Living

Classification: Exempt

Reports To: Regional Director of Operations

Summary/Objective:

The Administrator I will oversee an Assisted Living facility with fewer than 50 units. The primary purpose of this position is to oversee and coordinate support for the day-to-day needs of assisted living residents in accordance with current federal, state and local regulations. This role has full responsibility for the facility and ensuring the highest degree of personal care and quality of life will be received by all residents. The Administrator sets the tone for the community, modeling an attitude and style that promotes harmony, encouragement and engagement for both residents and staff. The Administrator exercises a great degree of independent judgment regarding resident care and staff management.

Essential Functions:

· Manage the day to day delivery of services to ensure residents receive the care that is described in the resident agreement, the comprehensive resident assessment and the resident care plan.

· Organizing and directing the assisted living residence’s ongoing functions including physical

maintenance

· Monitor the maintenance and operation of electrical, plumbing, heating, cooling, and mechanical systems including the development and monitoring of a preventative maintenance program

· Regularly inspect the grounds, building, and common areas for proper maintenance and cleanliness

· Coordinate unit turnovers with other staff members, ensure units are refurbished and cleaned in a timely manner

· Ensure quality of care and safety of residents is always the top priority

· Will manage a team of employees including hiring, firing, interviewing, training, scheduling and performance evaluations

· Plan, conduct and schedule in-service training, on-the-job training and orientation programs to assure that staff are trained to perform duties according to expectations

· Maintain a written organization chart for well-defined lines of responsibility.

· Supervise and evaluate resident care, including adherence by team members to direct care procedures, care plans, physician orders and best practices

· Meet with residents, families and case managers periodically and as needed

· May communicate with physicians, diagnostic services, hospitals and families as needed

· Work with other personnel to maintain a safe and sanitary environment, including following safety and fire procedures, infection control and universal precaution policies and procedures.

· Manage the operations of the facility, including housekeeping and janitorial functions, to ensure the facility always maintains a clean appearance and safe living conditions

· Conduct tours of the community for prospective residents and their family; coordinate and complete assessments on potential residents as part of the move in process

· Compliance with Medicaid move-in paperwork and ongoing management of a residents Medicaid eligibility

· Monitor the dietary program to assure resident satisfaction, regulatory compliance and the facilitation of innovation in the dining program

· Maintain proper resident files in compliance with federal and state regulations

· Ensure compliance with all health department and life safety regulations

· Comply with all applicable federal, state and local laws concerning licensure and certification

· Obtain support service referrals for tenants and ensure residents are well educated on the services and support available to them; coordinate with service providers and case managers as needed

· Provide residents with appropriate and frequent opportunity to participate in group or independent activities

· May engage in community outreach to obtain donations and services for the building, may include participation at local agency meetings and hosting public events at the property

· Ensure facility always meets capacity goals; quickly and effectively manage a resident waitlist

· Manage property budget and ensure all expenses are accounted for and within budget

· Submit required documents, invoices, inspections and all other property reports to the SHO Office weekly

· Collect resident rents, make bank deposits, disburse personal needs allowance funds, code invoices, complete loan compliance functions and record transactions in Property Management Software System.

· Prepare and execute all occupancy agreement documents and orientation of new tenants; prepare notices of lease violations as needed

· Adhere to all resident rights, including privacy, confidentiality, and treating residents with dignity and respect

· Complete other duties as assigned by the SHO management team

Work Environment:

· Must be able to lift up to 30 lbs. comfortably

· Comfortable using and climbing on ladders and step stools

· Certain activities may require repetitive movements including climbing, crawling, crouching, pulling, pushing

· May be subject to exposure to infectious waste, diseases, and conditions including blood-borne pathogens

· Works beyond normal working hours, on weekends and holidays as needed. May be called during off hours to respond to emergency or unusual situations.

Competencies:

· Exercises leadership capabilities and is skilled at getting work done through others

· Ability to communicate clearly both verbally and in writing, including the ability to provide non-

technical assistance in a simple, straightforward manner

· Demonstrate sensitivity to the concerns of residents and a commitment to dealing fairly with all

· Friendly demeanor, positive disposition, tactful, patience and high ethical character even while dealing with difficult or upset residents

· Maintains a professional demeanor and responds with urgency

· Strong organizational and interpersonal skills; attention to detail

· Intermediate computer knowledge and typing skills; working knowledge of Micro