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People Operations Business Partner
1 month ago
Title: People Operations Business Partner
Department: 810 CSNTI Human Resources
Revision Date: 11/22/2024
FLSA Status: Exempt
Location: Santa Clara, CA
Level: P3
Range: $115,000 - $130,000
Company Overview
Comtech Telecommunications Corp. is a leading global technology company providing terrestrial and wireless network solutions, next-generation 9-1-1 emergency services, satellite and space communications technologies, and cloud-native capabilities to commercial and government customers around the world. Our unique culture of innovation and employee empowerment unleashes a relentless passion for customer success. With multiple facilities located in technology corridors throughout the United States and around the world, Comtech leverages our global presence, technology leadership, and decades of experience to create the world’s most innovative communications solutions. For more information, please visit www.comtech.com.
We’re seeking curious, growth-minded thinkers to help shape our vision, structures, and systems; playing a key role as we launch into our ambitious future. If you’re invigorated by our mission, values, and drive to change the world — we’d love to have you apply.
Purpose:
Under the direction of the Director, People Operations, the People Operations Business Partner (POBP) supports the entire people operations function on-site and remotely across the segment. The POBP will support the alignment of business objectives with people operation goals to drive employee programs and engagement. Responsibilities include but are not limited to onboarding, employee relations, administrative responsibilities, legal compliance, people development, benefit administration, leave of absence coordination, training, and performance management. The successful candidate will be a strong communicator, who exercises good judgment, takes ownership of site activities, and who is authentic and instills trust in others.
Responsibilities:
- Works alongside and provides support to all management on employee relations issues including coaching managers on how to write reviews and provide constructive feedback, advisement of employee leave and accommodation requests, and other employee relation issues that may occur.
- Partners with managers on employee terminations, grievances, and other performance or policy concerns, working closely with the Director of People Operations.
- Coach and counsel employees and managers through mediation and conflict resolution.
- Site administrative duties to include monitor and manage office supplies, greet and welcome visitors in a professional and friendly manner, as needed assist in scheduling and coordinating meetings and conference room reservations.
- Spearhead engagement initiatives
- Administer annual performance review process by providing communication to management/employees and driving the project to completion.
- Coordinate, communicate, and assist in annual open enrollment process.
- Provide support to employees for any leave of absence/FMLA requests by ensuring appropriate paperwork and answering any questions.
- Maintain HRIS Database by data entry new hires/contractors (outside of e-onboarding), update data, and create reports, as needed.
- Reviews and submits all invoices to finance for payment.
- Generate department reports, activity updates and metrics for management team.
- Ensure legal compliance is maintained with all applicable laws in relation to Affirmative Action, E-Verify, Veterans & Disability, FLSA / Wage & Hour, Worker’s Compensation and FMLA, including posting of required documents.
- Assist in the development and maintenance of the company Affirmative Action program, prepare necessary EEO, VETS and other legally required government reports.
- Provide input in the development of employee policies and procedures and other employee manuals.
- Conduct activities in manner which will enable the company to accomplish its objectives through an efficient work force with good morale.
- Assess and strategize needed learning and development opportunities for the segment and partner with the learning and development specialist as needed.
- Actively engage with employees and managers where appropriate, serving as a credible and capable HR resource.
- Partner and participate with People Operations team on the delivery of key initiatives.
- Conduct exit interviews and compile associated data; identify trends and suggest potential mitigations.
- Maintain a positive work environment and corporate culture by professional and courteous conduct and communications with others, both internal and external.
- Perform other similar related tasks as assigned to support the People Operations team and Comtech facilities.
- Assists with on-site interviews, including greeting candidates, answering questions and providing tours (if applicable).
- Organize and coordinate site events and other special projects.
- Other duties as assigned.
Skills:
- Experience in influencing without authority and stakeholder management.
- Excellent verbal and written communication skills.
- Excellent interpersonal and conflict resolution skills.
- Excellent organizational skills and attention to detail.
- Analytical skills and ability to identify trends.
- Ability to stay poised under pressure and demonstrated strong judgement.
- Proficient in multi-tasking and detail to organization.
- Highly collaborative and self-motivated.
- Ability to work in a fast-paced environment.
- Proficient with Microsoft Office Suite or related software.
- Ability to build trust; honest, ethical, and dependable, deep level of empathy and emotional intelligence.
- Understanding of, sensitivity to, and respect for diverse backgrounds, perspectives, experiences and identities of staff. Deep personal commitment to equity, inclusion, and fairness.
- Works well autonomously and as part of a group, demonstrating ownership of people, culture and activities of People Operations’ facilities.
Requirements:
- A minimum of three to five years in the human resources field which three years were in a Generalist/Business Partner role.
- Bachelor’s degree in human resources, Business Administration or related field
- SHRM-CP or PHR certificate is a plus
- Required to work onsite each day if supporting a manufacturing facility
- Flexibility of hours to provide support on off business hours as required
- Experience with ADP WFN is a plus
- Prior experience in a manufacturing and/or engineering environment is preferred
- Ability to travel on occasion
Comtech is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.