People Services Generalist

2 weeks ago

Tempe, United States American Vision Partners Full time
Company Intro

At American Vision Partners (AVP), we partner with the most respected ophthalmology practices in the country and integrate best-in-class management systems, operational infrastructure, and advanced technology to provide the highest quality patient care possible. Our practices include Barnet Dulaney Perkins Eye Center, Southwestern Eye Center, Retinal Consultants of Arizona, M&M Eye Institute, Abrams Eye Institute, Southwest Eye Institute, Aiello Eye Institute, Moretsky Cassidy Vision Correction, Wellish Vision Institute, West Texas Eye Associates and Vantage Eye Center. We are focused on building the nation's largest and most comprehensive eye care practices and currently operate more than 120 eye care centers in Arizona, New Mexico, Nevada, California and Texas - including 25 ambulatory surgical centers.

At AVP we value teamwork, providing exceptional experiences, continuous improvement, financial strength, and hard work. We are committed to providing best-in-class patient care, pioneering research and technology, and most importantly, rewarding and recognizing our employees

Overview

American Vision Partners (AVP) is looking for a high energy, high impact People Services Generalist who loves people and has a passion for supporting the growth and success of the business and our people. Reporting directly to the Manager, People Services, this position is focused on making the company a better place for employees. The ideal candidate will have 3+ years of HR experience, specifically including FMLA, ADA, and Employee Relations.

As one of the largest and fastest growing private equity backed eye care practices in the country, AVP is on a mission to change lives by improving and preserving sight. If you have HR experience with a great attitude and a heart for people, then we want to hear from you This the perfect opportunity to be a true difference maker at AVP to our people and the patients we serve.

Responsibilities

  • Serves as first point of contact for employee relations matters. Works independently to provide consultation if applicable and escalates more complex ER cases to Manager, People Services.
  • Works with Manager, People Services to resolve all ER issues in a timely and compliant manner with the best possible outcomes. Tracks all ER issues in the ER tracker.
  • Handles employee leaves of absence (LOA) including FMLA, ADA, and Worker's Compensation. Works directly with leaders, 3rd party administrators and employees on LOA needs. Works directly with Manager, People Services on ADA and other protected claims.
  • Responds to requests for information, including unemployment claims, workers compensation documentation and other request for information.
  • Maintains the 'People Services Inbox.' Responds to all inquiries in a timely, pleasant manner to ensure internal customer satisfaction.
  • Administers continuing education program. Updates and maintains records, sets up new users, makes recommendations for continual policy enhancement/improvement.
  • Partners with People Services leaders to design, implement and update company policies.
  • Maintains compliance with federal, state and local employment and benefits laws and regulations.
  • Serves as a Field People Services liaison as needed, which may include travel to locations People Services related things such as employee relations issues, benefits presentations, etc.
  • Assists People Services team and leaders with new and recurring HR projects.
  • Works collaboratively with other PS teams (Payroll, Onboarding, Talent Acquisition) to ensure a positive employment experience.
  • Creates a positive and supportive HR culture.
  • Performs other duties as assigned.
Qualifications
  • High School Diploma or GED required. Bachelor's degree in HR or related field highly preferred
  • SHRM-CP and/or PHR highly preferred (Required if no college degree)
  • 3+ years experience in HR
  • Experience with LOAs, FMLA, ADA, Employee Relations and Investigations required
  • Knowledge of Workers Comp preferred
  • Strong knowledge of DOL and labor law compliance (FLSA, OSHA, FMLA, etc.)
  • Exceptional communication and interpersonal skills
  • Phenomenal attitude and heart for people
  • Ability to travel up to 25% and be a regular presence among AVP offices


Benefits & Perks

Your health, happiness and your future matters At AVP, we offer everything medical and dental insurance, significant eye care discounts, child care assistance, pet insurance, continuing education funds, 401(k), paid holidays plus PTO, Sick Time, opportunity for growth, and much more

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