Service Manager

4 weeks ago

Houston, United States Pest Defense Central Region Full time
Job DescriptionJob Description

As a HomeTeam Service Manager, you can expect to:

  • Ensure daily assigned revenue is completed
  • Maintain a high level of service quality
  • Standardize pest control technician service routes to improve route density
  • Schedule and review daily routes with technicians
  • Handle customer complaints; investigate and resolve customer service concerns
  • Assist technicians with field service requests and delinquent accounts
  • Order and maintain equipment, supplies and materials required for service work
  • Create a positive work environment
  • Attract and select high caliber employees, while maintaining qualified staff
  • Actively manage performance and motivate service staff
  • Follow and enforce work procedures, prepare work schedules, and expedite workflow to subordinates
  • Maintain appropriate certification/licensing as required by the state or by branch management
  • Coordinate training and licensing of new and existing service personnel
  • Coordinate and/or provide continuing training as needed
  • Maintain truck inventory records and perform periodic inspections
  • Delegate duties and examine work for accuracy and neatness
  • Maintain record of all commercial vehicle licenses and pest control licenses
  • Assist General/Branch Manager in other duties assigned
  • Work weekends as necessary to assist the technicians
  • Performs all necessary supervisory functions to effectively and efficiently manage the personnel assigned.

There’s plenty of perks too

  • Competitive pay $$ plus bonus
  • $60K - $65K/annually
  • Company vehicle and gas card
  • Comprehensive benefits package including medical, dental, vision
  • Company paid life & AD&D insurance
  • 401(k) plan with company match up to 6%
  • Employee stock purchase plan
  • Paid time off and holidays
  • Employee discounts
  • Tuition reimbursement
  • Dependent scholarship awards
  • An opportunity to advance within the company
  • Recognition for a job well done
  • A friendly work environment
  • Employee referral bonuses
  • The opportunity for professional growth and respect that comes from working for an industry leader

Why HomeTeam?

 

  • HomeTeam is the #1 pest management company to homebuilders
  • Currently performs more the 2,000,000 services a year
  • The company has exclusive technology with its unique Taexx® built-in pest control system during a home’s construction
  • Pest Management Industry is growing and is a recession resistant line of business
  • Women’s Leadership Initiative at HomeTeam inspires, empowers, and assists in the professional development of women in workplace
  • HomeTeam is financially stable and growing as a subsidiary of Rollins, Inc.,(NYSE:ROL), headquartered in Atlanta, GA.

 

Minimum Requirements:

  • Must be 18 years or older with a high school diploma or GED; College degree preferred
  • Must successfully pass background and drug screening
  • Must have experience with sales, marketing, and office administration
  • Experience supervising, coaching, and developing staff
  • 3 or more years’ experience in a management role
  • We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws

Physical Demands / Working Environment:

  • Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:
    • Safely use a ladder within the manufacturer's weight capacity
    • Lift and carry up to 50 lbs.
    • Ability to work in all types of weather conditions

 

HomeTeam is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

 

Company DescriptionAbout HomeTeam Pest Defense

Our parent company, Rollins Corporation. Rollins Corp is a publicly traded company on the New York Stock Exchange (NYSE: ROL).
Also:
*Medical/Dental/Optical
*401k
*Paid Time Off
*Many more corporate discounts on personal cell phone service, vacation packages, car purchases, electronics, etc.
*Company sponsored Women's Leadership InitiativeCompany DescriptionAbout HomeTeam Pest Defense \r
\r
Our parent company, Rollins Corporation. Rollins Corp is a publicly traded company on the New York Stock Exchange (NYSE: ROL).\r
Also:\r
*Medical/Dental/Optical\r
*401k\r
*Paid Time Off\r
*Many more corporate discounts on personal cell phone service, vacation packages, car purchases, electronics, etc.\r
*Company sponsored Women's Leadership Initiative

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