Director of Clinical Services

4 weeks ago

Houston, United States Constellation Health Service Full time

Constellation Hospice is seeking a Director of Clinical Services - RN for our hospice program in Houston.

Job Summary:

The Director of Clinical Services - RN is responsible for ensuring that patient care is coordinated and managed appropriately. The Director of Clinical Services - RN is responsible for ensuring that care and services are delivered appropriately and for the supervision of clinical personnel. They will also be responsible for providing direct patient care and managing a patient caseload. The Director of Clinical Services oversees patient care services and personnel and makes patient and personnel assignments, coordinates care and referrals.

Responsibilities:

  • Receives case referrals. Reviews available patient information related to the case, including home visits, to determine hospice needs.
  • Assigns appropriate hospice personnel to the case as needed. Conferences with the Medical Director regarding any questions about an individual's eligibility for services.
  • Reviews the patient's medical diagnosis, prognosis, medications, procedures and clinical course.
  • Assists clinicians in establishing immediate and long-term therapeutic goals, in setting priorities, and in developing plan of care.
  • Attends case conference meetings with hospice personnel to facilitate coordination of care and discussion of interdisciplinary group involvement.
  • Conducts quarterly record reviews and communicates findings and recommendations to the Director of Hospice Services and hospice personnel.
  • Assists in the screening and interviewing process of new employees and makes recommendations for the employment of individuals.
  • Assists in the orientation of new employees.
  • Assists the Administrator of Hospice Services and other supervisory hospice personnel in the planning, implementation and evaluation of in-service and continuing education programs.
  • Assists in formulating, revising, implementing, and evaluating organization policies, procedures, goals and objectives, both short and long-range.
  • Complies with accepted professional standards and principles.
  • Assesses health needs of the community and assists in the development of plan(s)/ program(s) to meet needs. Participates in public relations and community activities that promote the organization's role as an effective member of the hospice and health care delivery system. Promotes customer service orientation to all hospice personnel.
  • Participates actively in quality assessment performance improvement teams and activities.
  • Performs other duties and activities as delegated by the Administrator of Hospice Services.
Qualifications:
  • Registered Nurse (RN) has the required licensure, education, training, and qualifications required by rule, regulation, law and/or statute to qualify for the role in their state.
  • Graduate of NLN accredited school of nursing with a BSN degree with 3 years of full-time clinical experience in nursing or a diploma of nursing or an associate degree in nursing and a minimum of three years of full-time or full-time equivalent clinical nursing experience in the last five years at least one year in a home health care agency or community health program which includes care of the sick at home.
  • Evidence of certification by the American Nurses Association as a community health nurse or completion of at least six credits in health care management from an accredited college or university program or school of nursing.
  • Previous experience in hospice/home care setting and with two (2) years of management or supervisory experience. Proven ability to work within an interdisciplinary setting.
  • Complies with accepted professional standards and practice.
  • Demonstrates excellent observation, verbal and written communication skills.
  • Understands hospice philosophy and issues of death/dying.
  • Understands principles of pain/symptom management.
  • Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working order.
The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

What We Offer:
  • Competitive compensation and a comprehensive benefits package that includes 401(k), mileage reimbursement, health insurance and PTO (must meet minimum requirements to be eligible for benefits)
  • Opportunities for professional development and training to advance your career.
  • Supportive and collaborative work environment that values compassion and empathy.
  • The satisfaction of making a profound difference in the lives of patients and their families.
Why Constellation?
  • Family-Centered Culture: At Constellation, we treat our team members like family. We understand that exceptional patient care starts with a happy and supported workforce.
  • Recognition as a Great Place to Work: We've been certified as a Great Place to Work for six consecutive years, from 2018 to 2023. We're also honored to be among the Top 25 Places to Work for in Healthcare in the US.


Constellation Hospice is a leading hospice care provider dedicated to providing compassionate and dignified end-of-life care to our patients and their families. Our team of experienced and dedicated professionals is committed to creating a supportive and collaborative environment where nurses can thrive and make a profound impact on the lives of others.

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