Patient Care Representative
4 weeks ago
Medical Receptionist - Patient Care Coordinator
Washington, DC
MUST:
Experienced Patient Care Coordinator
3 plus years of a experience as a Patient Care Coordinator
Must an Associates degree
Must have experience working on EMR, knowledge of Centricity is highly preferred
Must have prior authorization experience
Must have scheduling experience
Must have experience handling and directing high amounts of incoming calls
Must have high attention to detail
DUTIES:
Patient Care Coordinator – Radiology will be responsible for, but not limited the following:
Ensures all scheduling, registration, and payment collection activities are staffed appropriately each day and supervises scheduling and front desk staff in conjunction with the Process Supervisor
Registration Process - Coordinates the patient registration process, including staff adherence with all established policies and procedures and obtaining complete demographic and insurance information for each patient appointment
Coordinates the patient appointment scheduling process, including staff adherence with all established policies and procedures related to determining and accurately documenting the appropriate appointment type, provider, referral and/or authorization requirements, procedure orders, and other appointment specific requirements.
Determines referral requirements, creates a Referral in the approved organization electronic scheduling and billing systems and links to appointment or updates Appointment Data Form (ADF) with Authorization / Pre-Certification number as appropriate. Answers incoming calls for practice and provides information regarding services, referrals, etc.
Using standard forms or Electronic Health Record (EHR) system, records messages from patients, referring physicians, pharmacies, and other clinical areas. Communicates with physicians and nurses. Throughout the business day, ensures Automatic Call Distribution (ACD) system is functioning appropriately and reports any malfunctions immediately.
Coordinates the patient check-in and check-out process for department including patient reception, validation of patient identity, scanning of patient documents to the appropriate
system, resolution of all alerts for missing or inaccurate information prior to patient arrival, insurance verification, collection and electronic posting of time of service (TOS) payments, appropriate and timely of all appointments, collection and review of all encounter forms, daily deposit of payments, and preparation of charge batches.
Obtains insurance referrals and pre-authorizations, as needed. Assists with pre-authorizations of hospital admissions, procedures, medications and medical equipment. Educates and informs patients and families regarding verification status and issues related to deductibles, co-payments and balances. Responds to hospital staff and/or patient inquiries regarding referrals, authorizations and scheduling in an efficient manner.
Works with Patient Services Supervisor / Department Administrator to resolve physician and/or patient concerns related to front desk, registration, and scheduling or authorization operations. Provides resolution for patient services concerns whenever possible. Communicates areas of concern to the Process Supervisor / Department Administrator. Responds to patient complaints and facilitates resolution of service breakdowns. Monitors patient satisfaction results, reviews with staff, and collaborates in process improvements.
Performs other duties and responsibilities that are appropriate to the position and area. The above responsibilities are a general description of the level and nature of the work assigned to this classification and are not to be considered as all inclusive.
Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability. “Healthcare benefits are offered to all eligible employees according to compliance mandated by the Affordable Care Act“.
-
Patient Service Representative
3 weeks ago
Washington, United States Children's National Health System Full timeJob Title: Patient Service RepresentativeAbout the Role:We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Children's National Health System. As a key member of our front office staff, you will play a vital role in ensuring that patients receive exceptional care and service.Key Responsibilities:- Greet...
-
Connect Care Patient Service Representative
2 weeks ago
Washington, United States Intermountain Healthcare Full timeJob Description: This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patient's account within Intermountain's policies and procedures. Uses available tools to complete timely and quality submission of bills and follows-up on patient accounts to ensure the prompt and accurate receipt of payments. Uses...
-
Patient Experience Representative
7 days ago
Washington, United States Advantia Health Full timeAbout Us:Advantia Health is transforming healthcare for all women by setting a higher standard of care and convenience while reducing unnecessary costs. We take time to listen, answer questions completely, and offer helpful technology between visits so that our patients are empowered and at ease.Job Description:We are seeking a highly motivated and organized...
-
Bilingual Patient Advocate
1 month ago
Washington, United States Elevate Patient Financial Solutions Full timeElevate Patient Financial Solutions has an exciting career opportunity available as a Bilingual Patient Advocate (Spanish/English). This position will be located on-site at a hospital in Washington, D.C. The Full Time schedule for this role will be Monday-Friday; 10am-6:30pm. Job Summary The purpose of this position is to connect uninsured hospital patients...
-
Patient Access Representative
3 months ago
Washington, United States Children's National Health System Full timeDemonstrate accuracy of scheduling patients using the applicable scheduling system for the department. Verify applicable charge codes corresponds with diagnostic codes. Enter information into billing/registration system. Complete computer aided, on-l Patient Access, Representative, Patient, Payment, Insurance, Healthcare, Information
-
Phlebotomist Patient Services Representative
2 months ago
Washington, United States GTT, LLC Full timeJob Title: Phlebotomist Patient Services RepresentativeContract Duration: 2 MonthsWork Type: Onsite, 1st Shift - Monday - Friday 8 - 4:30 pmLocation: Washington, DCJob Description:Join Our Team and Make a Difference in HealthcareAs a Patient Services Representative II, you will play a crucial role in providing high-quality patient care. You will be...
-
Patient Services Representative
3 months ago
Washington, United States US Fertility Full timeEnjoy what you do while contributing to a company that makes a difference in people's lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice.The work we do building...
-
Patient Care Professional
1 week ago
Washington, Washington, D.C., United States Unity Health Care. Full timeThe Ideal CandidateWe are seeking a talented and dedicated Physician Assistant to join our team at Unity Health Care.About the RoleThis is an exciting opportunity for a passionate healthcare professional to make a meaningful difference in the lives of our patients.ResponsibilitiesPatient Care: Provide high-quality, patient-centered care to individuals in...
-
Patient Services Representative
4 months ago
Washington, United States US Fertility Full timeEnjoy what you do while contributing to a company that makes a difference in people's lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice.The work we do building...
-
Patient Service Center Representative
3 weeks ago
Washington, United States Intermountain Healthcare Full timeJob Description: You are the first connection between Intermountain and patients; we look for individuals who embody Intermountain's values and focus on establishing collaborative relationships with patients and fellow caregivers (employees) to deliver the highest level of customer/patient satisfaction. You are responsible for fostering relationships with...
-
Patient Care Coordinator
1 day ago
Washington, Washington, D.C., United States Advanced Dental Care of Columbia Full timeJob DescriptionAs a Treatment Planning Assistant, you will be responsible for coordinating patient treatment plans, communicating with patients and colleagues, and maintaining accurate records. This role requires excellent organizational skills, a positive attitude, and a passion for delivering outstanding patient care.Key ResponsibilitiesDevelop and...
-
Patient Access Representative
2 months ago
Washington, United States Medix Full timeA world-class Healthcare organization is seeking experienced Customer Service Representatives to join their Patient Access Team. This is a Fully Remote, contract opportunity. Candidates must live in Washington State and be able to do IT kit pickups from one of the following locations: Seattle, Tacoma, Renton, Bellevue, Everett, Spokane. Overview: Perform...
-
Patient Service Specialist
3 weeks ago
Washington, Washington, D.C., United States NovaCare Rehabilitation Full timeOverviewWe are seeking a highly skilled and patient-focused Patient Service Specialist - Front Desk Representative to join our team at NovaCare Rehabilitation in Washington DC.Job Summary:The Patient Service Specialist - Front Desk Representative will be responsible for managing the front desk operations, providing exceptional patient care, and ensuring...
-
Senior Patient Care Specialist
3 weeks ago
Washington, Washington, D.C., United States Life Care Inc Full timeJob SummaryWe are seeking a highly skilled Registered Nurse to join our team at Life Care Inc. as a Senior Patient Care Specialist. This is a dynamic role that requires a strong background in nursing, excellent communication skills, and the ability to work effectively in a fast-paced environment.
-
Centralized Patient Access Representative I
3 weeks ago
Washington, United States MultiCare Health System, Inc. Full timeCentralized Patient Access Representative I You Belong Here. At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a...
-
Patient Service Representative
7 months ago
Washington, United States Howard University Full timeThe Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff "for fit" makes significant contributions to Howard University's overall mission. BASIC FUNCTION: Under the supervision of the Practice Office Manager/Supervisor, the Patient Service...
-
Washington, Washington, D.C., United States Comfort Home Care Full timeWe're looking for a skilled Patient Care Specialist with a DC CNA certification to join our team at Comfort Home Care. As a Patient Care Specialist, you'll have the opportunity to work directly with patients, understanding their needs, and developing personalized care plans to promote their overall well-being.About UsOur organization is built on a foundation...
-
Patient Care Coordinator
4 days ago
Washington, United States Kaiser Permanente Full timeDescription: Job Summary: The Patient Care Coordinator is responsible for overseeing the management and coordination of care for the acute inpatient population. The PCC collaborates with rounding MAPMG Hospital Based Service Physicians, patient/family, nursing, utlization review and other members of the healthcare team to assure continuum of patient care...
-
Nurse Advocate for Patient-Centered Care
3 weeks ago
Washington, Washington, D.C., United States Agape Care Group Full timeWe're seeking a compassionate Registered Nurse to join our team as an After-hours Hospice RN Weeknights. With a strong commitment to patient-centered care, you'll be the voice for your patients and their families.As a key member of our hospice care team, you'll serve as a patient advocate, ensuring every individual receives high-quality care. Your dedication...
-
Healthcare Provider
3 weeks ago
Washington, Washington, D.C., United States Unity Health Care. Full timeUnity Health Care is seeking a skilled Nurse Practitioner to join our team in delivering high-quality patient care. This exciting opportunity requires a strong clinical background, excellent communication skills, and a passion for teamwork.About the RoleWe are looking for a dedicated healthcare professional with expertise in diagnosing and treating physical...
