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Senior Manager, Sales
1 month ago
This position oversees both Sales and Product Management for the Citrus program. This position focuses on the improvement of current processes to help the category grow and diversify while staying committed to our core promise of quality, customer service, innovation and integrity. This role is responsible for coordinating the distribution of Citrus program and achieving revenue and margin goals and objectives. In this role, the incumbent will be required to give the company a dominant presence within the sales area. The individual will also collaborate with other departments to promote company’s product line and ensure continued satisfaction and success.
Accountabilities:
- Develop and manage strategic plans, budget, volume and revenue objectives, ensuring targets are met while controlling sales initiatives, in order to achieve budgeted goals.
- Manage sales strategy by forecasting future demands, volume and revenue projections to ensure compliance of the objectives.
- Expand sales opportunities within the region by developing and maintaining relationships with existing and new customers, to comply with and increase sales goals.
- Develop and implement effective sales presentations, programs, materials and tools to use with new and existing customers.
- Manage and/or assist with specific customer programs such as national accounts.
- Supply daily inventory of products to the sales team.
- Manage the day-to-day contact and resolve customer issues by addressing potential problems and suggesting solutions to ensure customer satisfaction. Oversee resolution of product issues, as related to Production and Quality Assurance.
- Collaborate with the Operations to monitor vessel arrivals, including contingency plans as needed, to avoid oversold products.
- Build market intelligence, by analyzing market conditions as regards supply and demand, to identify new opportunities for growth. Provide market updates to the team.
- Lead & assist the sales and finance team to arrange P&L’s as needed.
- Understands and manages their customer portfolio and review accounts receivable to achieve minimal days outstanding on payments.
- Negotiate pricing and volume with assigned customers to achieve sales objectives.
- Manage customers’ order entry systems, by creating sales orders for customers, assign carriers, and manage daily changes.
- Build relationships with the DCs, Port, Coordination, Operations, Transportation Teams to enable best in class customer service.
- Provide regular updates to Director of Sales & Product Management as related to department matters, special projects and associated reports.
- Manage the product management administrative responsibilities while improving Del Monte deciduous processes and procedures.
- Standard of Operations (SOP) Management in all categories under his responsibilities.
- Inventories – Oversee that all inventories are managed and uploaded accordingly
- Materials – Supervise the material inventories.
- Vendor Rebate programs – Supervise the compiling of contracts as needed and arrange rebate invoices monthly.
- Contracts – Oversee the process, ensuring contracts are arranged and approved 30 days before the start of the contract.
- PO Invoice Process – AP Match – Ensure all invoices are processed by the team 48 hours after receipt.
- Special projects as assigned.
Minimum Skills Required:
- 4-year Degree (Business or related field), from an accredited institution, and/or equivalent work experience.
- At least 5 years fresh produce sales experience (i.e. large retailers, wholesalers, food service and small independent and cash customers).
- Knowledge of Microsoft Office programs (i.e. Excel, Word and Outlook, etc.).
- Knowledge of logistics involved within the produce industry.
- Ability to grow a business.
- Excellent communication skills (i.e. written and oral).
- Ability to work within a team environment; problem solving, complete tasks independently, and learn new skills and tasks as needed.
- Flexibility to travel as needed.
- Knowledge and understanding of Key Financial Indicators.
- Strong negotiation skills
- Solid prioritization and time management skills
Preferred:
- Effective meeting and customer preparation & planning skills.
- Independent Problem solver.
- Knowledgeable in current practices, trends, technology and information affecting his/her customer.
- Ability to analyze data to identify gaps and opportunities and translate it into actionable recommendations.
- Substantial knowledge of the produce industry with strong contacts and relationships with retailers, growers, and other supply chain partners.
DEL MONTE FRESH PRODUCE IS AN EEO/AA/V/H
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***Please note: This position does not qualify for relocation expenses. ***