Director of People Operations and IT

2 months ago

Walnut Creek, United States Robert Half Full time

Position Summary:

The Director of Operations is a senior leadership role responsible for managing the operational efficiency of the Human Resources, Facilities, and Information Technology (IT) departments. This individual will oversee daily operations, develop and implement organizational policies, and play a key role in strategic planning.

The ideal candidate will have a solid background in operations management, demonstrated leadership skills, and a commitment to the nonprofit sector.

Key Responsibilities:

Human Resources

  • Oversee all HR functions, including recruitment, onboarding, performance management, employee relations, and compliance.
  • Contribute to leadership and employee development strategies.
  • Foster a positive and inclusive workplace culture to attract and retain top talent.

Facilities Management

  • Ensure the effective operation, maintenance, and safety of all facilities.
  • Oversee facility-related projects, including renovations and expansions, to support organizational growth.
  • Manage vendor relationships, contracts, and service level agreements for facility operations.

Information Technology

  • Oversee IT operations to ensure secure and efficient technology infrastructure.
  • Lead IT initiatives and projects to support innovation and organizational goals.

Policy Development and Implementation

  • Assist in developing and enforcing organizational policies to ensure regulatory compliance.
  • Collaborate with senior leadership to align policies with the organization’s strategic goals.

Strategic Planning

  • Contribute to the development and execution of the organization’s strategic plan.
  • Identify opportunities for operational improvements, cost-saving measures, and innovation.
  • Support cross-functional initiatives, providing leadership and direction as needed.

Budget Management

  • Partner with the Director of Finance to monitor departmental budgets and support the annual organizational budget planning process.
  • Submit regular reports on expenses and project progress.

Qualifications:

  • Bachelor’s degree in a related field; Master’s degree in Public Administration or related field preferred.
  • Minimum of 10 years of experience in operations management, with at least 5 years in a senior leadership role.
  • Proven experience managing HR, Facilities, and IT functions in an organization.
  • Strong understanding of nonprofit operations, including regulatory and compliance requirements.
  • Excellent leadership, communication, and interpersonal skills.
  • Strategic thinker with the ability to drive effective execution and process improvements.

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