Service Manager

6 days ago

Fort Worth, United States Yellow Door Full time
Job DescriptionJob Description

Job Title: Service Manager - Fort Worth, TX

About the Role
The Service Manager - Fort Worth- will oversee the financial performance and operational goals of the Service Department, ensuring the achievement of desired metrics and customer satisfaction. This role involves managing daily service operations, budgeting, and building strong relationships with senior management, office staff, Field Service Advisors, technicians, and customers. As a key player in customer relations, the Service Manager will provide effective problem-solving and maintain lasting partnerships with both internal and external stakeholders. This position requires professionalism, excellent communication skills, attention to detail, and outstanding customer service.

Key Responsibilities

  • Service Operations Management: Oversee daily service operations, ensuring efficient scheduling and supervision of staff and resources.
  • Financial Performance: Develop and monitor budgets to drive financial growth and profitability for the Service Department.
  • Repair Authorization: Approve customer repairs, including full maintenance agreements.
  • Workforce Management: Maintain appropriate staffing levels and monitor work-in-process to optimize departmental operations and profitability.
  • Customer Relations: Address customer issues, provide solutions, and ensure high-quality service to maximize satisfaction.
  • Policy & Goal Monitoring: Continuously evaluate department goals, objectives, and policies to ensure alignment with organizational standards and customer expectations.
  • Internal Collaboration: Foster excellent working relationships with internal staff, including A/R, CSS, sales teams, and department managers, to streamline operations and resolve billing issues.
  • Technician Support: Ride with technicians to identify areas for improvement, establish mentors for new hires, and provide ongoing guidance.
  • Fleet Management: Monitor vehicle expenses and recommend replacements as necessary.
  • Additional Duties: Perform other duties or special projects as assigned.

Qualifications

Education & Experience:

  • 5+ years of management experience in the MHE (Material Handling Equipment) industry preferred.
  • Minimum of 5 years of hands-on experience as a technician in forklifts, heavy equipment, automotive, or agricultural equipment.

Skills & Competencies:

  • Proven analytical skills with the ability to make sound business decisions.
  • Excellent verbal and written communication skills, with the ability to present information to executives, employees, clients, and customers effectively.
  • Strong interpersonal skills to foster collaboration and resolve conflicts.
  • Proficiency in Microsoft Office Suite; experience with Microsoft Navision is preferred.

This is a unique opportunity to lead a high-performing team, drive financial and operational success, and make a significant impact on the Service Department's growth and customer satisfaction. Apply today to join the team

  • Service Manager

    2 weeks ago

    Fort Worth, United States AirCo Air Conditioning, Heating, and Plumbing Full time

    HVAC Service Manager AirCo is a leading provider of heating and air conditioning solutions for Fort Worth and surrounding area. We are currently looking for a Service Manager for our residential department. This is an exciting role where you can leverage your current skills in building strong programs, processes, and teams to increase the overall...

  • Service Manager

    4 weeks ago

    Fort Worth, United States Allied Orion Group Full time

    Job DetailsLevel Entry Job Location Homes of Parker Commons - Fort Worth, TX Position Type Full Time Job Category Service/Maintenance Description Our national multi-family management company seeks an experienced Service Manager with a "Whatever it Takes" attitude to be responsible for overseeing the physical property, general maintenance repairs, and...

  • Service Manager

    2 weeks ago

    Fort Worth, United States Flynn Group of Companies Full time

    Build and expand the Flynn brand within the local market! - Build relationships and partnerships with local customers - Attend networking events and customer meetings - Oversee financials and budgets and manage workflow of invoicing/accounts receivab Service Manager, Manager, Field Technician, Retail, Construction

  • Environmental Services Driver

    2 weeks ago

    Fort Worth, Texas, United States Trimble Service Company Inc Full time

    Job DescriptionAs an Environmental Services Driver with Trimble Environmental, you will operate heavy-duty vacuum trucks to provide environmental services to customers in the restaurant and food service industries.Your daily routes will take you through local highways and roadways, where you will safely maneuver your vehicle and interact with customers. You...

  • Manager, IT Service Delivery

    1 week ago

    Fort Worth, United States Ben E. Keith Company Full time

    For more than a century, Ben E. Keith Company has been a leader in fine food and premium beverage distribution, and we strive to consistently exceed our customers’ expectations.Our Food Division is a complete broad line multi-state distributor, and our Beverage Division operates throughout the state of Texas as a proud distributor of Anheuser-Busch...

  • Manager, IT Service Delivery

    1 week ago

    Fort Worth, United States Ben E. Keith Company Full time

    For more than a century, Ben E. Keith Company has been a leader in fine food and premium beverage distribution, and we strive to consistently exceed our customers’ expectations.Take the next step in your career now, scroll down to read the full role description and make your application.Our Food Division is a complete broad line multi-state distributor,...

  • HVAC Service Technician II

    1 month ago

    Fort Worth, United States Service Experts Full time

    Location: DFW, TX___________________________________________________________________________________________________________________________________________________________________________________________________________________________________Position Title: Service Technician 2 (Residential/Light Commercial)Reports To: Field Supervisor or General...

  • Assistant Service Manager

    4 weeks ago

    Fort Worth, United States Pep Boys Full time

    Position Summary Support the service and tire team under the direction of the Manager, Store Service. Assist in driving sales across service labor, parts, tires, and fleet business and you provide essential selling and task support by partnering with management to make certain that the service repair business is organized, store operations are running...

  • Assistant Services Manager

    6 months ago

    Fort Worth, United States Ulta Salon, Cosmetics & Fragrance, Inc. Full time

    OVERVIEW Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry's most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging-even as they're plotting a bold, strategic course of exciting innovations destined to...

  • Assistant Services Manager

    4 weeks ago

    Fort Worth, United States Ulta Beauty Full time

    OVERVIEW: Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industrys most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belongingeven as theyre plotting a bold, strategic course of exciting innovations destined to...

  • Client Services Manager

    4 weeks ago

    Fort Worth, United States Koddi Full time

    Koddi is a fast-growing technology company looking for people who are passionate self-starters. We are searching for a Client Services Manager to join our growing customer strategy team. team. As a client services manager for this team, you will be responsible for partnering with premier travel brands to create data-based, automated solutions to achieve...

  • Client Services Manager

    4 weeks ago

    Fort Worth, United States Koddi Full time

    Koddi is a fast-growing technology company looking for people who are passionate self-starters. We are searching for a Client Services Manager to join our growing customer strategy team. team. As a client services manager for this team, you will be responsible for partnering with premier travel brands to create data-based, automated solutions to achieve...

  • Client Service Manager

    4 weeks ago

    Fort Worth, United States ITS Logistics Full time

    About ITS Logistics ITS Logistics is a premier Third-Party Logistics company (3PL) that provides personalized supply chain solutions with an asset-based dedicated fleet, warehousing and distribution services, and a nationwide multi-modal asset-lite division. Founded in 1999, ITS Logistics operates daily throughout the U.S. and proudly offers unparalleled...

  • Services Manager

    4 weeks ago

    Fort Worth, United States Insight Enterprises, Inc. Full time

    Requisition Number: 98915 Insight Enterprises is a Fortune 500 Solutions Integrator helping organizations accelerate transformation by unlocking the power of people and technology. With a 35-year foundation in hardware and software supply chain augme Manager, Network Architect, Business, Leadership, Technology, Technical

  • Assistant Service Manager

    4 weeks ago

    Fort Worth, United States Allied Orion Group Full time

    Job DetailsLevel Entry Job Location Oak Timbers North Greenbriar Elderly - Fort Worth, TX Position Type Full Time Job Category Service/Maintenance Description Our national multi-family management company seeks an experienced Assistant Service Manager with a "Whatever it Takes" attitude to be responsible for overseeing the physical property, general...

  • Managed Services Operations Analyst

    3 months ago

    Fort Worth, United States SS&C Technologies Holdings Full time

    Job Description Managed Services Operations AnalystLocation: Fort Worth, TX | Hybrid Get To Know The Team:The SS&C Innovest Managed Services team provides operations services to Managed Services Clients based on the determined roles and responsibilities to the Client.  We provide daily, monthly, quarterly and annual operational support to the delivery of...

  • Environmental Services Manager

    1 day ago

    Fort Worth, United States Compass Group Full time

    Crothall Healthcare Salary: Other Forms of Compensation:Pay Grade:10Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has...

  • HVAC Service Manager

    3 months ago

    Fort Worth, United States gpac Full time

    Job Description If you are a HVAC Service Manager that takes pride in the work you do and have a desire to be valued for your contributions to a team then we want to talk to you. Competitive compensation Full benefits 401k Paid vacation Qualifications: 5+ years of Commercial HVAC service experience High School Diploma or greater Valid Drivers License and...

  • Nurse Manager of Surgical Services

    4 weeks ago

    Fort Worth, United States Verovian Full time

    Nurse Manager of Surgical Services Fort Worth, Texas Job Title: Nurse Manager of Surgical Services Location: Fort Worth, Texas Job Type: Full-Time, Permanent Apply Job details Nurse Manager of Surgical Services Location: Fort Worth, Texas Salary: 84-127k FullTime Are you an experienced RN with a passion for surgical care and a commitment to excellence?...

  • Operations Manager, Financial Services

    1 hour ago

    Fort Worth, Texas, United States First Command Financial Services, Inc. Full time

    Role OverviewWe are seeking an experienced Operations Manager to join our team at First Command Financial Services, Inc. This is a highly rewarding opportunity for a skilled professional to drive business growth and excellence in the Brokerage Operations department.Key ResponsibilitiesLead a team of associates to execute day-to-day business functions,...