Client Service Manager
3 weeks ago
About ITS Logistics ITS Logistics is a premier Third-Party Logistics company (3PL) that provides personalized supply chain solutions with an asset-based dedicated fleet, warehousing and distribution services, and a nationwide multi-modal asset-lite division. Founded in 1999, ITS Logistics operates daily throughout the U.S. and proudly offers unparalleled service backed by its strong family values and work ethic. ITS' continued growth and increasing market share have been largely attributable to the Company's client-first model and relentless pursuit in upholding its core values. ITS' recent performance has been highlighted by its placement within the Top 75 for Distribution Services, Top 40 for Dedicated, Top 25 for Asset-Lite and Top 20 for Drayage Services, nationwide in 2021. To learn more about ITS, go to www.its4logistics.com. The Culture Our associates enjoy a strong sense of teamwork, community, and career growth. We actively seek team members who will add value to the business and strength to our culture. Treating others with respect and compassion is at the core of the ITS philosophy. We provide a safe and positive working environment for our employees and offer opportunities to grow, both personally and professionally. This belief also extends to our community, where we work to provide economic stability through quality employment opportunities and give back whenever we can. Position Summary The Account Manager serves as a critical link between ITS and our valued customers. The Account Manager handles key communication with clients, manages, reports, and improves on client-specific performance, and operates as a liaison between warehouse operations and the ITS clerical team. The Account Manager is supported by a small team of direct reports in the Client Services Representative (CSR) role. Principle Accountabilities Oversee a team of 3 - 6 Client Services Representatives, supporting various client accounts while providing day-to-day direction and support to your team Serve as an escalatory contact for account-related questions and issues Provide proactive and positive communication to clients on account performance, key issues, improvements, and business changes Perform weekly audits of client billing with a focus on accuracy and reducing revenue leakage Act as a liaison between your client services team and the warehouse operations leadership team, work together to improve the overall client experience Assist in creation and maintenance of client-specific standard operating procedures (SOPs) Position Requirements Requirements for this position include, but are not limited to: Bachelor's Degree preferred, but not required Five + years of experience in a client facing or customer service environment with WMS/ERP systems experience and progressive experience strongly preferred Excellent leadership and organizational skills, advanced problem resolution skills Strong verbal and written communication skills Solid understanding of MS Office Suite (Word, Excel, Outlook, etc.) Positive, team-first attitude and strong work ethic Demonstrated ability to multi-task and prioritize needs for multiple clients simultaneously Compensation Competitive salary (DOE). This position is qualified to participate in a company incentive plan. A comprehensive multi-tiered benefits plan, paid time off and a matching 401k are included. We also offer unique fitness perks. Job Type: Full-time
-
Client Services Manager
3 weeks ago
Fort Worth, United States Koddi Full timeKoddi is a fast-growing technology company looking for people who are passionate self-starters. We are searching for a Client Services Manager to join our growing customer strategy team. team. As a client services manager for this team, you will be responsible for partnering with premier travel brands to create data-based, automated solutions to achieve...
-
Client Services Manager
3 weeks ago
Fort Worth, United States Koddi Full timeKoddi is a fast-growing technology company looking for people who are passionate self-starters. We are searching for a Client Services Manager to join our growing customer strategy team. team. As a client services manager for this team, you will be responsible for partnering with premier travel brands to create data-based, automated solutions to achieve...
-
Client Service Manager
4 weeks ago
Fort Worth, Texas, United States ITS Logistics Full timeAbout ITS LogisticsITS Logistics is a leading third-party logistics provider that offers tailored supply chain solutions, leveraging its asset-based dedicated fleet, warehousing, and distribution services, as well as a nationwide multi-modal asset-lite division. Founded in 1999, ITS Logistics operates daily across the U.S., driven by its strong family values...
-
Client Services Support Manager
1 month ago
Fort Worth, Texas, United States Saddle Creek Logistics Services Full timeAbout the RoleAs a Client Services Support Manager at Saddle Creek Logistics Services, you will play a critical role in ensuring the delivery of exceptional client experiences. This involves partnering with our operational teams to provide training, education, and support to drive consistency and excellence in client service.Key ResponsibilitiesRepresent and...
-
Client Services Manager
3 weeks ago
Fort Worth, United States Pursuit Full timeOur client is an industry leading, engineering and construction firm that specializes in providing solutions in water, environment, transportation, energy, and facilities. They are looking to bring on a Client Service Leader in Fort Worth, TX. This is an amazing client-facingopportunity to work for a well-respected firm in this space! Compensation/Benefits:...
-
Client Services Manager
3 weeks ago
fort worth, United States Pursuit Full timeOur client is an industry leading, engineering and construction firm that specializes in providing solutions in water, environment, transportation, energy, and facilities. They are looking to bring on a Client Service Leader in Fort Worth, TX. This is an amazing client-facing opportunity to work for a well-respected firm in this space!Compensation/Benefits:...
-
Client Services Manager
1 month ago
Fort Worth, United States Pursuit Full timeOur client is an industry leading, engineering and construction firm that specializes in providing solutions in water, environment, transportation, energy, and facilities. They are looking to bring on a Client Service Leader in Fort Worth, TX. This is an amazing client-facing opportunity to work for a well-respected firm in this space!Compensation/Benefits:...
-
Client Services Manager
1 month ago
fort worth, United States Pursuit Full timeOur client is an industry leading, engineering and construction firm that specializes in providing solutions in water, environment, transportation, energy, and facilities. They are looking to bring on a Client Service Leader in Fort Worth, TX. This is an amazing client-facing opportunity to work for a well-respected firm in this space!Compensation/Benefits:...
-
Client Service Representative
4 weeks ago
Fort Worth, Texas, United States First Horizon Full timeJob SummaryWe are seeking a highly skilled Client Service Representative to join our team at First Horizon. As a Client Service Representative, you will play a critical role in supporting our clients and sales staff by performing daily clerical functions to maintain the office and document processing.Key ResponsibilitiesProvide Commercial Lending Support to...
-
Client Services Director
4 weeks ago
Fort Worth, Texas, United States Koddi Full timeKey ResponsibilitiesThe Client Services Manager will be responsible for partnering with premier travel brands to create data-driven, automated solutions to achieve their business objectives.This role will leverage our industry-leading technology to manage large-scale digital marketing campaigns and analyze trends to provide valuable insights to our...
-
Sr Client Services Team Manager
4 weeks ago
Fort Worth, United States Bank of America Full timeJob Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for...
-
Veterinary Client Service Representative
3 months ago
Fort Worth, United States VCA Animal Hospitals Full timeClient Service RepresentativeWe are seeking an experienced Client Service Representative to join our team.At VCA Animal Hospitals, we take our mission statement your pets health is our top priority and excellent service is our goal very seriously. With every opportunity, we aim to exceed each pet owners expectations.Were looking for a personable yet highly...
-
Veterinary Client Service Representative
4 weeks ago
Fort Worth, Texas, United States VCA Animal Hospitals Full timeClient Service RepresentativeWe are seeking a highly skilled Client Service Representative to deliver exceptional service to our clients and their pets.The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.Key Responsibilities:Greet visitors and answer telephones in...
-
Tax Manager | Private Client
3 weeks ago
Fort Worth, United States Forvis Mazars, LLP Full timeGeneral informationNameTax - Manager - Private ClientPosting TitleTax Manager | Private ClientRef #2233392Date PublishedMonday, August 12, 2024CityFarmers BranchStateTexasCountryUnited StatesJob CategoryTaxOfficeDallas TX (Forvis)Advertised LocationUS-TX-Dallas, US-TX-Fort WorthWorking timeFull TimeDescription & Requirements Forvis Mazars' Private Client tax...
-
Client Services Director
4 weeks ago
Fort Worth, Texas, United States Pursuit Full timePursuit is seeking a Client Services Director to lead our client-facing efforts in the engineering and construction space. This role will focus on developing and maintaining relationships with key clients and new clients, identifying, pursuing, and closing on business opportunities.Key Responsibilities:10-20 years of experience in the engineering/consulting...
-
Client Service Manager
4 weeks ago
Fort Smith, Arkansas, United States Gallagher Full timeAbout the Role:Gallagher is seeking a highly skilled Client Service Manager to join our team. As a Client Service Manager, you will be responsible for delivering exceptional service to our clients by actively managing client accounts. You will work closely with our sales team to ensure client satisfaction and provide leadership to our Client Service...
-
Territory Client Account Manager
5 months ago
Fort Worth, United States Managed Mobile Full timeThe Territory Client Account Manager will learn the details of the sales process as well as develop the skills necessary to execute client acquisition and retention. The Territory Client Account Manager will eventually determine daily, weekly, and monthly work requirements to meet the sales department goals. The Territory Client Account Manager, under the...
-
Client Services Manager
2 weeks ago
Fort Worth, TX, United States Pursuit Full timeOur client is an industry leading, engineering and construction firm that specializes in providing solutions in water, environment, transportation, energy, and facilities. They are looking to bring on a Client Service Leader in Fort Worth, TX. This is an amazing client-facing opportunity to work for a well-respected firm in this space!Compensation/Benefits:...
-
Bank Client Service Specialist Team Lead
1 month ago
Fort Worth, United States First Command Financial Services Full timeBank Client Service Specialist Team Lead var a 2 aconfig = a 2 aconfig || {}; a 2 aconfig.onclick = 1; First Command Bank. Fort Worth, TX - ID: NX 07 - Full-Time/ Regular. How will this role impact First Command Reporting to the VP/ Manager of Operat Client Service, Team Lead, Specialist, Customer Service, Lead, Client, Business Services
-
Client Outreach Director Manager
4 weeks ago
Fort Worth, Texas, United States Bank of America Full timeJob Description:The Client Outreach team plays a crucial role in meeting Know Your Client (KYC) periodic refresh and remediation requirements. As a key member of this team, you will work closely with Global Corporate and Investment Bankers and Global Markets Sales to support the Bank's global regulatory and policy requirements related to Client Due Diligence...
