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Resident Service Coordinator

1 month ago

San Antonio, United States Cesar Chavez Foundation Full time
Job DescriptionJob Description

Are you passionate about making a difference in your community? Do you believe in the power of education, mentorship, and support to transform lives? We are seeking a dedicated and compassionate individual to join our team as a Resident Service Coordinator. In this unique and rewarding role, you will have the opportunity to inspire and mentor children in our afterschool program while also working with our residents of all ages to connect them to valuable resources and services. You’ll be at the heart of a low-income housing community, working hands-on to create positive change, empower youth, and uplift seniors and families. If you are ready to be a catalyst for transformation and make a meaningful impact, we’d love to hear from you

General Description:

The Cesar Chavez Foundation is a non-profit organization that serves low-income families in California, Arizona, New Mexico, and Texas through affordable housing and social service programs.

Working in the Community Services department, under the direction of the Regional Program Coordinator, the Resident Service Coordinator implements and supervises the After School Program, Senior Services, Resident Services and related activities to ensure their success and impact.

This entry-level, full-time position works with elementary ages and senior (55+) residents, with time equally divided between both populations. This role requires strong decision-making, leadership, and skills in community planning and outreach. A passion for working with children and the ability to serve as a positive role model are essential, as you will inspire young minds and help guide their development. You will actively engage with residents of all ages, providing essential support and resources while building relationships that foster a connected and thriving community. Key duties include resident outreach, program supervision, and collaboration with Property Management to develop partnerships and enhance resident services. As a vital link between residents and resources, you will help create a welcoming environment where children and families can grow and succeed.

RESPONSIBILITIES:

  • Uphold Ethical Standards: Maintain all ethical practices of the Cesar Chavez Foundation by serving the community with character, integrity, dignity, and professionalism.
  • Program Management: Oversee and Provide the Si Se Puede Community Center’s Programs, including the Afterschool Program, Senior Services, Resident Social Services and ensuring compliance with site requirements.
  • Program Administration: Prepare lesson plans, prepare materials, document participation, manage petty cash and conduct daily program overviews.
  • Behavior and Safety: Enforce programs’ behavior policies and safety procedures, including reporting child, adult and elder abuse and neglect according to state law.
  • Communication: Create and distribute monthly newsletters, calendars, and flyers for events and resources. Outreach to partnerships and residents of the community also required.
  • Engagement: Foster a friendly and welcoming environment for members and visitors.
  • Record Keeping: Maintain accurate record keeping and document retention systems, and compile comprehensive reports.
  • Confidentiality: Protect the confidentiality of sensitive information at all times.
  • Collaboration: Maintain effective working relationships with employees, participants, and community partners, actively contributing to resident stability. Partners like Toys for Tots who help bring a joyful Christmas to the children in the Community.
  • Contribution: Coordinate and distribute donations amongst the elderly, such as food, in-kind, holiday and everyday essentials.

REQUIREMENTS:

  • Education: At least 12 units of college credit from a two-year accredited college or related experience in Early Childcare, Youth Development, or Community Services. (ROP certificate or similar accepted).
  • Language Skills: Preferably bilingual (Spanish).
  • Technical Skills: Knowledge of MS Office (Word/Excel), Adobe, and Canva is highly recommended.
  • Work Environment: Ability to work independently and effectively in a fast-paced environment.
  • Background Check: Must pass Live Scan fingerprinting/background check.
  • Health Requirements: Provide proof of a negative TB test result taken within the last 1 years.
  • Availability: Available Monday – Friday, 8 hours a day (9:30 AM- 6:30 PM).
  • Location: Position requires on-site work at two separate Community Centers.
  • Driver’s License: Valid Driver’s License with an acceptable driving record.
  • Certification: Must be First Aid/CPR/AED certified (or obtain within 30 days) and maintain these certifications.
  • Physical Requirements: Ability to lift and carry heavy objects as needed for transportation, setup, and conducting activities. Frequently required to stand and walk and occasionally required to stoop, kneel and/or move up to 35 pounds.
  • Bonus: Previous experience working with the senior population, though not required.

ABILITIES:

  • Teamwork: Work effectively in a collaborative environment, respecting and valuing diverse perspectives and contributions.
  • Cultural Competence: Function effectively in a diverse environment with multiple perspectives and challenging needs.
  • Partnership Building: Develop partnerships to ensure all site and program requirements are met.
  • Client Support: Work with individuals facing mental health, disabilities, substance abuse, legal, and financial challenges.
  • Flexibility: Ability to work evenings and weekends as necessary.

BENEFITS:

  • Historical Significance: Join a movement founded by Cesar E. Chavez and be part of a legacy of community empowerment.
  • Experience: Gain valuable case management experience in a unique, non-traditional environment.
  • Impact: Improve residents’ daily lives by inspiring and transforming your community.
  • Reimbursement: Fees for Live Scan fingerprinting/background check and TB test (if needed) will be reimbursed.
  • Company-Paid Insurance: Health, dental and vision.
  • Paid Time Off: Holiday pay and vacation.
  • Additional: Retirement and 401k
Company DescriptionFifty years ago, civil rights leader Cesar Chavez ignited a movement that would transform communities by championing the rights of farmworkers, Latinos and working families. He believed it was important to support them through numerous programs including the burial program, credit union and cooperative gas stations.

Today, the Cesar Chavez Foundation (CCF) carries on Cesar’s legacy by growing and adapting into a successful group of high-performing social enterprises that support Latinos and working families, inspiring and transforming cross-generational communities from rural to urban areas throughout the Southwest. CCF serves hundreds of thousands of individuals through affordable housing development, education, broadcast communications and the National Chavez Center. With more than 600 employees across six states, CCF provides crucial community services while remaining sustainable, strategic and fiscally responsible.Company DescriptionFifty years ago, civil rights leader Cesar Chavez ignited a movement that would transform communities by championing the rights of farmworkers, Latinos and working families. He believed it was important to support them through numerous programs including the burial program, credit union and cooperative gas stations.\r
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Today, the Cesar Chavez Foundation (CCF) carries on Cesar’s legacy by growing and adapting into a successful group of high-performing social enterprises that support Latinos and working families, inspiring and transforming cross-generational communities from rural to urban areas throughout the Southwest. CCF serves hundreds of thousands of individuals through affordable housing development, education, broadcast communications and the National Chavez Center. With more than 600 employees across six states, CCF provides crucial community services while remaining sustainable, strategic and fiscally responsible.