Leasing and Resident Services Representative
3 weeks ago
At Eenhoorn, we are committed to creating exceptional experiences for our team members and residents. As a Leasing and Resident Services Representative, you will play a key role in delivering high-quality resident service and assisting with leasing activities at our community. This position serves as the primary contact for our valued residents and prospective residents, providing an awesome first impression of our properties and amenities in an upbeat, professional, and positive light.
Key Responsibilities:- Working with prospective residents to identify their needs and help them find the perfect home.
- Screening and approving qualified applicants in accordance with company policy, Fair Housing regulations, and local laws; preparing leases and associated move-in documentation.
- Preparing property for daily showings, including opening/closing model units and amenities.
- Managing the new resident move-in process to ensure a smooth transition into the community.
- Delivering the highest level of resident satisfaction through responsive, consistent, positive, and professional interactions.
- Performing general administrative tasks such as software data entry, filing, typing, and answering phones.
- Attending and assisting with resident events and activities as required.
- Following up with leasing leads and entering traffic into CRM.
- Clear and concise verbal and written communication skills.
- Ability to multi-task and quickly adapt to change.
- High school diploma or G.E.D.
- Excellent organization skills.
- Experience operating office equipment and Microsoft Office applications.
- Stability - We don't buy and flip our properties every three years.
- Comprehensive health, vision, dental, and pet insurance.
- 401(k) with a 25% match on the first 15% of contributions.
- Up to 11-weeks of 100% paid short-term disability.
- All expenses paid cruise for our four employees of the year and their significant others.
- Challenging problems to solve and an awesome team to collaborate with every single day.
- A corporate office that truly acts as a Support Center to the properties.
We recognize that we can't be great without our people. We are always seeking exceptional people who are looking for more than just a job. Since 1988, our innovative approaches have positioned Eenhoorn as an industry leader. Our comprehensive organizational structure and learning environment empower our team members to take ownership over their careers and make a true difference in our residents' lives and experiences.
We want you to bring your authentic self to work every single day. We accept you for who you are and consider everyone on an equal opportunity basis without regard to age; appearance; color; gender identity and/or expression; family or parental status; marital, civil union, or domestic partnership status; disability; national, social, or ethnic origin; past or present military service; sexual orientation; socioeconomic status; race; religion or belief. Eenhoorn, LLC is proud to be an equal opportunity employer.
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