Referral Specialist

4 weeks ago


Plant City, United States Visiting Angels Part time
Job DescriptionJob Description

We are seeking a Referral Specialist to join our team You will be responsible for making outbound calls to prospective clients once a caregiver match is completed using our ALLY software for Nurse Registry caregiver referrals.

Responsibilities:

  • Schedule qualified appointments with prospective clients that call interested in caregiver referrals
  • Educate prospective clients on products and Nurse Registry services 
  • Resolve client & contracted caregiver inquiries and complaints
  • Maintain record of client & contractor contact information
  • Perform other administrative duties as assigned

Qualifications:

  • Previous experience in sales, customer service, or other related fields
  • Strong negotiation skills
  • Ability to build rapport with clients & contractors
  • Excellent written and verbal communication skills
  • Medical Terminology
  • Knowledge of Geographic area (Eastern Hillsborough County)
  • Ability to work at least one weekend per month to take after hours calls and occasional night calls for after-hours line when needed.
Company DescriptionVisiting Angels is a licensed Nurse Registry providing independent contractor referrals to seniors in need of caregivers to help them at home. Currently referring to over 100 seniors throughout Eastern Hillsborough County per day, our office focuses on the needs of seniors and how we can best match them with skilled caregiver referrals. Following State guidelines for credentialing all contractors, we utilize the Ally software system to create and maintain our matches. We have been matching seniors with caregivers since 2004Company DescriptionVisiting Angels is a licensed Nurse Registry providing independent contractor referrals to seniors in need of caregivers to help them at home. Currently referring to over 100 seniors throughout Eastern Hillsborough County per day, our office focuses on the needs of seniors and how we can best match them with skilled caregiver referrals. Following State guidelines for credentialing all contractors, we utilize the Ally software system to create and maintain our matches. We have been matching seniors with caregivers since 2004
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