Healthcare Referral Coordinator
4 weeks ago
The Referral Coordinator is a vital member of our team at JWCH Institute, responsible for ensuring seamless referrals and coordination of health services for our patients. This role requires strong organizational skills, excellent communication, and a passion for delivering exceptional patient care.
Key Responsibilities:
• Ensure accurate and timely processing of referrals, including faxing and mailing necessary paperwork.
• Schedule appointments and verify patient care requests with medical facilities and social service agencies.
• Act as a liaison between primary care providers, patients, specialists, and health plans to coordinate care.
• Maintain patient confidentiality and adhere to HIPAA regulations.
• Provide clerical support, including financial assistance and resource information, and documentation in medical records.
• Stay updated on referral guidelines, insurance requirements, and healthcare regulations to ensure compliance.
Requirements:
• High school diploma or equivalent; associate or bachelor's degree in healthcare administration or related field preferred.
• Proven experience working in a healthcare setting, preferably in a role involving patient referrals or coordination.
• Proficiency in using electronic medical records (EMR) systems and other relevant software applications.
• Strong organizational skills, attention to detail, and accuracy in data entry and record-keeping.
• Excellent communication and interpersonal skills, with the ability to interact professionally with healthcare providers, patients, and team members.
• Ability to work with people from diverse ethnic, cultural, and socioeconomic backgrounds.
• Bilingual English/Spanish preferred.
Benefits:
JWCH Institute, Inc., offers competitive salaries, a monthly allowance for medical, dental, and vision premiums, sick leave, vacation time, 13 paid holidays, 401(k) Safe Harbor Profit Sharing plan, mileage reimbursement, short term and long term disability plans, life insurance policies, employee parking, and more. Wesley Health Centers, JWCH Institute is an Equal Opportunity Employer.
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