Wellness Support Specialist

2 days ago

Springfield, United States Anchor Staffing Inc. Full time
Job DescriptionJob Description

These roles are currently remote opportunities however MUST RESIDE IN ILLINOIS (Springfield preferred) to be considered for these roles.

Flexible schedule within the timeframe of Monday through Saturday 8:00 AM – 8:00 PM CST

Wellness and Recovery Team Lead is responsible for providing support for staff and services conducted telephonically.

Position Responsibilities: In addition to providing direct support to callers, Team Lead under the direction of the Director of Wellness & Recovery, will be responsible for:

• Supports the team to ensure all aspects of calls, documentation, and follow-up are completed to standards

• Assists with the design, development, and modification of workflows for the Wellness and Recovery Team including all processes and protocols, monitor staffing work queues including daily coverage

• Conducts training of new Wellness and Recovery Team members and provides support and training to team members identified as needing additional support

• Facilitates policy implementation and maintenance, assesses training and development needs, and identifies resources and tools to improve program effectiveness and quality

• Provides coverage and consultation as needed for the evening and Saturday shifts

• Works collaboratively with teams and leadership in pursuit of person centric holistic approach to care

• Engages, educates and encourages individuals and their families to connect with support services, community resources and advocacy assistance.

• Documents operational challenges and opportunities associated with calls

Position Requirements:

• Education: High School Degree (or equivalent) required. Bachelor’s degree in education, communication, healthcare, social services, or other related field preferred

• Licensure: State issued automobile operating license • Credential: Certified Recovery Support Specialist (CRSS)

•Relevant Work Experience: Three years’ experience in a relevant field performing recovery support, documented skills and abilities in program development, design, organization, implementation, facilitation, and evaluation; proven ability and experience in community relations/networking and information and resource development maintenance; established knowledge of and work experience with the Medicaid affiliated population desirable.

Wellness Support Specialist

 • Provide wellness and recovery education and emotional support on the Illinois Warm Line for diverse populations across the state of Illinois in a private location to ensure the confidentiality of the caller

• Use person-centered, strength-based, culturally and trauma-informed approaches to empower individuals to define and pursue their own recovery and wellness goals

Qualifications and Skills: The ideal candidate will have a strong foundation in their own recovery and be able to share that experience with others using effective disclosure.

Additional qualifications include:

• High School Diploma or GED

• Certified Recovery Support Specialist (CRSS) credential status is currently active or able to be obtained within two (2) years of employment

• Minimum of six (6) months’ experience working within the human services field

• Proficient computer skills with working knowledge of Microsoft Office and Outlook

• Working knowledge of the Illinois system of care, including Medicaid and Medicare services, social services, and options for individuals with no healthcare coverage

• Effective communication skills, both written and oral, and the ability to set and maintain boundaries using trauma-informed principles and approaches

• A broad understanding of recovery principles and application along the continuum of recovery with a commitment to person-centered empowerment, culturally competent services, and a nonjudgmental approach

• Ability to work independently in an organized, efficient, and productive manner

• Capacity to multitask and complete projects collaboratively with team members

• Must have reliable internet service to work from home

• Must be able to ensure confidentiality of callers and secure storage of computer equipment Job

 

To Apply: Email resume and job title to IL_WarmLine@carelon.com

Company DescriptionSee our company profile at www.anchorstaffing.com
Also on LinkedIn: https://www.linkedin.com/company/anchorstaffing-incCompany DescriptionSee our company profile at www.anchorstaffing.com\r
Also on LinkedIn: https://www.linkedin.com/company/anchorstaffing-inc

  • Inmate Support Specialist

    4 weeks ago

    Springfield, Vermont, United States Vermont State Gov Full time

    Vermont State Gov - JobID: 1095545100 [Detention Officer] As a member of the Vermont State Gov team, this Inmate Support Specialist role offers a unique opportunity to make a positive impact in the lives of inmates confined in a correctional facility. Key responsibilities include:Supervision and Custody: Provide direct supervision and custody of inmates,...

  • IT Support Specialist II

    1 month ago

    Springfield, Illinois, United States MS Companies Full time

    Job Title: IT Support Specialist IIJob Summary:We are seeking a highly skilled IT Support Specialist II to join our team at MS Companies. The successful candidate will be responsible for providing technical support and assistance to our employees, ensuring the smooth operation of our IT systems and infrastructure.Key Responsibilities:• Configuration,...

  • Health and Wellness Specialist

    1 month ago

    Springfield, Illinois, United States Stretch Zone - 1016 Full time

    Job Title: Stretch PractitionerAre you passionate about helping others achieve optimal health and wellness? Do you have a knack for making people feel amazing? We're seeking a skilled and energetic Stretch Practitioner to join our team at Stretch Zone.About UsAt Stretch Zone, we're dedicated to providing clients with a unique and effective stretching...

  • Technical Support Specialist

    1 month ago

    Springfield, Illinois, United States eTeam Inc Full time

    Job Summary:The eTeam Inc. is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be the primary point of contact for all technical support issues at an enterprise level.Key Responsibilities:Provide high-quality, accurate, and time-sensitive service to our customers in a high-volume help desk call...

  • Patient Support Care Specialist

    4 weeks ago

    Springfield, Illinois, United States CoxHealth Full time

    About CoxHealth at HomeCoxHealth at Home is a leading provider of in-home healthcare services, dedicated to delivering high-quality care and support to patients in the comfort of their own homes.Job SummaryWe are seeking a compassionate and caring Patient Support Care Specialist to join our team of healthcare professionals. As a Patient Support Care...

  • IT Support Specialist II

    6 months ago

    Springfield, United States MS Companies Full time

    Title: IT Support Specialist IILocation: Springfield, OHShift: 1st, 7:30AM-4:30PMJob Description:This position will be a member of the IT Helpdesk Team. Responsibilities are as follows, but not limited to:·Configuration, installation and repair of computers and other electronic office equipment.·Troubleshoot hardware and software issues on user’s...

  • Family Support Specialist

    1 week ago

    Springfield, Illinois, United States Presbyterian Children's Homes and Services Full time

    About Presbyterian Children's Homes and ServicesWe are a faith-based organization dedicated to providing Christ-centered care and support to children and families in need. Our mission is to empower at-risk children and families by equipping them with the tools and resources necessary to prevent child abuse, neglect, and abandonment.Job OverviewWe are seeking...

  • Time Support Specialist

    6 months ago

    Springfield, United States isolved Full time

    Time Support Specialist Summary/objective The Time Support Specialist provides technical support for all isolved time solutions and quality customer service for clients. A Time Support Specialist works in a Team environment to answer questions and provide solutions in a timely and professional manner. Core Job Duties Maintains a high rate of...

  • Health and Wellness Specialist

    2 weeks ago

    Springfield, Illinois, United States Hy-Vee Food Stores Full time

    At Hy-Vee Food Stores, we are seeking a skilled Regional Registered Dietitian to join our team. This key role is responsible for overseeing the nutritional needs of 1-3 store locations, providing individualized care through nutrition counseling, health screenings, and group presentations.Key Responsibilities:Customer Service: Provide prompt, efficient, and...

  • Field Support Specialist

    4 weeks ago

    Springfield, Illinois, United States TEKsystems Full time

    We are seeking a highly skilled Field Support Specialist to join our team at TEKsystems in Springfield, MA area. The ideal candidate will have experience with PCs, printers, and network, with a strong ability to troubleshoot hardware and software issues.Job Summary: As a Field Support Specialist, you will be responsible for providing technical support to our...

  • Pediatric Orthodontic Support Specialist

    3 weeks ago

    Springfield, Illinois, United States Childrens Dental Health Full time

    Role Summary:We are seeking a passionate Pediatric Orthodontic Support Specialist to join our team in providing top-notch dental care to patients.As a Pediatric Orthodontic Support Specialist, you will play a crucial role in ensuring our patients feel comfortable and receive the best quality orthodontic care possible.We are looking for a candidate who is...

  • Facilities Support Specialist

    1 month ago

    springfield, United States Evergreen Theragnostics Full time

    About EvergreenEvergreen Theragnostics, Inc. is a radiopharmaceutical company scaling up operations in Springfield, NJ. The state-of-the-art facility will provide contract development and manufacturing services for radiopharmaceutical companies, including therapeutics and centrally distributed diagnostics. The company expects rapid growth in the next few...

  • Facilities Support Specialist

    2 months ago

    Springfield, United States Evergreen Theragnostics Full time

    About EvergreenEvergreen Theragnostics, Inc. is a radiopharmaceutical company scaling up operations in Springfield, NJ. The state-of-the-art facility will provide contract development and manufacturing services for radiopharmaceutical companies, including therapeutics and centrally distributed diagnostics. The company expects rapid growth in the next few...

  • IT Field Support Specialist

    4 weeks ago

    Springfield, United States CoxHealth Full time

    Summary About UsCoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:Named on of Modern Healthcare’s Best Places to work five times.Named one of America’s...

  • Mental Health Support Specialist

    1 month ago

    Springfield, United States Behavioral Health Network Full time

    Share your commitment to individual empowerment and growth, human rights, and community integration! Join our team of competent and compassionate professionals as a Support Specialist in the Program for Assertive Community Treatment (PACT) at Behavioral Health Network! Your experience, knowledge and great skills will support the PACT program with the...

  • Office Support Specialist

    2 weeks ago

    Springfield, Missouri, United States Uriah Products LLC Full time

    Job OverviewWe are seeking a detail-oriented and organized Office Support Specialist to join our team at Uriah Products LLC.This multifaceted role requires a strong communicator with excellent organizational skills, proficient in Microsoft Office Suite and experience with basic accounting tasks.

  • Senior Administrative Support Specialist

    15 hours ago

    Springfield, Massachusetts, United States Infojini Full time

    Job Summary:We are seeking a highly organized and detail-oriented Senior Administrative Support Specialist to join our team at Infojini.About the Role:This role is responsible for providing administrative support to various departments within the organization. The ideal candidate will have excellent communication and interpersonal skills, with the ability to...

  • CoxHealth IT Field Support Specialist

    1 month ago

    Springfield, United States CoxHealth Full time

    Summary About UsCoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:Named on of Modern Healthcare’s Best Places to work five times.Named one of America’s...

  • Therapeutic Support Specialist

    2 weeks ago

    Springfield, Illinois, United States HELIX HUMAN SERVICES INC Full time

    Job DescriptionAt Helix Human Services, we are seeking a dedicated and compassionate Therapeutic Support Specialist to join our team. As a Residential Counselor, you will play a vital role in the therapeutic support of young children and adolescents with social, emotional, and behavioral health needs.The ideal candidate will have a strong background in...

  • Facilities Support Specialist

    3 weeks ago

    springfield, United States Evergreen Theragnostics Full time

    About EvergreenEvergreen Theragnostics, Inc. is a radiopharmaceutical company scaling up operations in Springfield, NJ. The state-of-the-art facility will provide contract development and manufacturing services for radiopharmaceutical companies, including therapeutics and centrally distributed diagnostics. The company expects rapid growth in the next few...