Billing and Collections Specialist

1 month ago

Vestal, United States SERVPRO of Broome County, Tompkins & Tioga Counties Full time
Job DescriptionJob Description

We are seeking a detail-oriented and organized Billing and Collections Specialist to join our team at SERVPRO Team Sepe in Binghamton, NY.

Collections: Primary Responsibilities

  • Monitor all accounts receivable and identify overdue accounts.
  • Investigate historical data for debts and bills.
  • Contact customers to obtain payments.
  • Process payments and refunds.
  • Posting customer payments by recording checks, and credit card transactions
  • Updating receivables by totaling unpaid invoices
  • Maintaining records of invoices, debits, and credits
  • Resolving collections by examining customer payment plans and payment history
  • Keeping organized and detailed documentation of all correspondence with customers
  • Handling customer disputes in regard to payments or invoicing
  • Handling all Liens and documentation of such records
  • Prepare and submit reports on collection activities and progress.

Billing: Primary Responsibilities

  • Prepare and finalize invoices to customers and insurance carriers
  • Review and audit field documentation
  • Communicate and monitor status of projects wit project mangers
  • Create and submit final billing documentation for invoicing
  • To provide financial and administrative support by invoicing jobs in all departments
  • Maintain and update records of invoices and receipts for each job file.
  • Manage the entire process of initial job invoicing all the way through accounts receivables

Position Requirements

  • 2+ year(s) of experience with QuickBooks Pro® (most recent versions)
  • Outstanding written and verbal communication skills
  • Excellent customer service skills, including listening and questioning skills
  • Excellent organizational skills and strong attention to detail
  • Self-motivated and goal-oriented
  • Ability to multi-task
  • Capability to work in a fast-paced, team-oriented office environment
  • Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
  • Ability to learn new software
  • Associate Degree or higher
  • 5+ Years Bookkeeping Experience

Compensation & Benefits

  • Monday through Friday 7:30 a.m – 5 p.m., additional time as needed.
  • Benefits package
    • Medical Insurance (With Employer Contribution)
    • Dental Insurance
    • Vision Insurance
  • Paid Holidays
  • Paid Vacation
  • Paid NYS Sick Time
  • 401 K with Employer Match
  • Opportunity for professional growth and advancement
  • Opportunity for Overtime

Our franchise is seeking someone who has excellent accounting skills, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, and truly enjoys providing superior service.

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with an opportunity to learn and grow.

Company DescriptionSERVPRO - Franchises of Broome County, Tompkins & Tioga Counties, Elmira/Chemung County and Watkins Glen/ Schuyler County, Cortland & Chenango County, Corning, Bath and SERVPRO of Susquehanna, Bradford and Tioga Counties, has been serving our local community and the surrounding counties for over 30 years. We are a locally owned and family operated business and have a team of professionals ready to assist Business & Homeowners at all times. We understand the stress and worry our customers experience with a fire or water damage and the disruption it causes in their life, and home or business. Our goal is to help minimize the interruption and get back to normal as soon as possible. We are an all-in-one service provider for cleaning, restoration, and construction needs.Company DescriptionSERVPRO - Franchises of Broome County, Tompkins & Tioga Counties, Elmira/Chemung County and Watkins Glen/ Schuyler County, Cortland & Chenango County, Corning, Bath and SERVPRO of Susquehanna, Bradford and Tioga Counties, has been serving our local community and the surrounding counties for over 30 years. We are a locally owned and family operated business and have a team of professionals ready to assist Business & Homeowners at all times. We understand the stress and worry our customers experience with a fire or water damage and the disruption it causes in their life, and home or business. Our goal is to help minimize the interruption and get back to normal as soon as possible. We are an all-in-one service provider for cleaning, restoration, and construction needs.

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