Billing and Collections Specialist

1 month ago

Vestal, New York, United States SERVPRO of Broome County, Tompkins & Tioga Counties Full time
Job Description

We are seeking a highly skilled and detail-oriented Billing and Collections Specialist to join our team at SERVPRO of Broome County, Tompkins & Tioga Counties.

Primary Responsibilities:

  • Monitor all accounts receivable and identify overdue accounts.
  • Investigate historical data for debts and bills.
  • Contact customers to obtain payments.
  • Process payments and refunds.
  • Posting customer payments by recording checks, and credit card transactions
  • Updating receivables by totaling unpaid invoices
  • Maintaining records of invoices, debits, and credits
  • Resolving collections by examining customer payment plans and payment history
  • Keeping organized and detailed documentation of all correspondence with customers
  • Handling customer disputes in regard to payments or invoicing
  • Handling all Liens and documentation of such records
  • Prepare and submit reports on collection activities and progress.

Billing Responsibilities:

  • Prepare and finalize invoices to customers and insurance carriers
  • Review and audit field documentation
  • Communicate and monitor status of projects with project managers
  • Create and submit final billing documentation for invoicing
  • To provide financial and administrative support by invoicing jobs in all departments
  • Maintain and update records of invoices and receipts for each job file.
  • Manage the entire process of initial job invoicing all the way through accounts receivables

Requirements:

  • 2+ year(s) of experience with QuickBooks Pro (most recent versions)
  • Outstanding written and verbal communication skills
  • Excellent customer service skills, including listening and questioning skills
  • Excellent organizational skills and strong attention to detail
  • Self-motivated and goal-oriented
  • Ability to multi-task
  • Capability to work in a fast-paced, team-oriented office environment
  • Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
  • Ability to learn new software
  • Associate Degree or higher
  • 5+ Years Bookkeeping Experience

Benefits:

  • Monday through Friday 7:30 a.m – 5 p.m., additional time as needed.
  • Benefits package
    • Medical Insurance (With Employer Contribution)
    • Dental Insurance
    • Vision Insurance
  • Paid Holidays
  • Paid Vacation
  • Paid NYS Sick Time
  • 401 K with Employer Match
  • Opportunity for professional growth and advancement
  • Opportunity for Overtime

We are seeking a highly skilled and detail-oriented Billing and Collections Specialist to join our team at SERVPRO of Broome County, Tompkins & Tioga Counties. The ideal candidate will have excellent accounting skills, be a serious multi-tasker, and have superb interpersonal skills. If you are self-motivated and enjoy providing superior service, then you'll thrive in this work environment. Our company offers a competitive pay rate, with an opportunity to learn and grow.

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