Field Operations Manager

5 days ago

Bristol County, United States Bluedrop Water Full time
Job DescriptionJob Description

Job Overview – Field Operations Manager

We are seeking an experienced Field Operations Manager to join our growing team The preferred candidate will come from a Plumbing or multi-trade business having managed all aspects of exceeding the operational goals of the plumbing/installation team.  Previous experience should include mentoring technicians, safely delivering services of the highest quality to customers, the development and implementation of strategies that ultimately increased profitability.

Bluedrop Water is a leading water filtration company that supplies a variety of water filtration systems and equipment to residential and commercial customers throughout the United States. Bluedrop is currently seeking a Field Operations Manager to help support our New England team.

The Field Operations Manager will operate from Bluedrop’s South Easton, Massachusetts HQ & Service Center. This is a fantastic opportunity to succeed within a fast-growing company with opportunities for advancement. Co-workers and senior management value a fun and fast-paced work environment, and the perfect candidate does as well

Responsibilities

  • Lead, mentor, and motivate a team of Plumbers, Apprentices & Service Technicians

  • Foster a culture of excellence, teamwork, and continuous improvement within the operations team

  • Ensure proper training, development, and performance management of team members. This may involve identifying skills gaps within the team and arranging training sessions or certifications.

  • Assist in the management of inventory, equipment, and materials to ensure efficient operations

  • Monitor and optimize workflow processes to maximize productivity and efficiency

  • Develop and implement quality control procedures to maintain service excellence

  • Resolve escalated installation issues with members of the Sales and Installation team

  • Work as a liaison between Sales and Installation departments to translate site survey reports and project requests, providing constructive feedback to both teams as necessary

  • Ensure that all operations adhere to safety regulations and industry standards

  • Conduct regular safety training sessions and inspections to promote a safe work environment

  • Stay up to date with industry regulations and make necessary adjustments to operations

  • Monitor and manage the budget for the operations department

  • Identify cost-saving opportunities and implement strategies to improve profitability

  • Prepare and analyze financial reports to track performance against objectives

  • Conduct quarterly performance reviews with each team member

 

Qualifications & Skills

·      Pass pre-employment background check

·      Proven Experience in operations management

·      Strong knowledge of Plumbing systems, codes, and industry best practices

·      Frequent use of hand and power tools used in the plumbing trade

·      Effective oral communication and interpersonal skills

·      Knowledge of safety regulations and compliance requirements in the Plumbing industry

·      Excellent problem-solving skills

·      Excellent leadership and team-building skills

·      Attention to detail and ability to perform multiple tasks simultaneously

·      Ability to work under pressure in a fast-paced environment

·      The ability to read and follow plumbing schematics

·      Proficient in computer operations and various software applications

 

Education & Experience Requirements

·      10+ years of plumbing experience preferred with 5+ years of managing a plumbing/installation business unit (20+ employees)

·      Valid Driver’s License & acceptable motor vehicle record

·      A HS Diploma or equivalent

 

Benefits

·      Competitive Salary

·      Health, Dental and Vision Benefits

·      401(K) Matching

·      Employee Discount

·      Paid Time Off

 

Bluedrop  is an Equal Opportunity Employer.

Company DescriptionBluedrop Water is a leading water filtration company that supplies a variety of water filtration systems and equipment to residential and commercial customers throughout the United States.Company DescriptionBluedrop Water is a leading water filtration company that supplies a variety of water filtration systems and equipment to residential and commercial customers throughout the United States.

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