Rose International | Collections Representative AZ

2 weeks ago


tempe, United States Rose International Full time

Date Posted: 12/11/2024

Hiring Organization: Rose International

Position Number: 475464

Job Title: Collections Representative

Job Location: Tempe, AZ, USA, 85281

Work Model: Hybrid

Employment Type: Temp to Hire

Estimated Duration (In months): 13

Min Hourly Rate ($): 19.00

Max Hourly Rate ($): 19.00

Must Have Skills/Attributes: Call Center, Collections


Min Hourly Rate ($): 19.00


Max Hourly Rate ($): 19.00


***Only qualified Collections Representative candidates located near the Tempe, AZ area to be considered due to the position requiring an onsite presence***


Our client is seeking a qualified Collections Representative to collect delinquent accounts in a timely, orderly and professional manner while following all standardized collections procedures. The Collections Representative will make the supervisor aware of problem accounts that may result in repossession, foreclosure, or charge-off.


Qualified Candidate MUST have:


• Stable work history


• 2-3 years of recent collections experience in a call center


Required Education:


• High school diploma or equivalent


Required Skills and Competencies:


• Call Center experience


• Auto Collections, Mortgage Collections or Credit Card Collections (2+ years of collections experience)


• Good verbal and written communication skills


• Good decision-making and problem-solving skills


• Good time management/organizational skills


• Ability to utilize Microsoft applications, including Outlook, Word, Excel, Access, and PowerPoint


• Ability to work in a team environment


• Ability to work flexible schedule, including overtime as needed


Collections Representative Essential Duties and Responsibilities:


• Meet performance expectations for collection efforts for assigned accounts based upon individual goals and objectives, e.g., a minimum calls per day, contact percentage, promises/calls ratio, promises kept


• Place or receive calls in priority order as established by management


• Negotiate payment arrangements with clients to cure delinquency, evaluating ability and willingness to pay


• Navigate and interpret various screens and relay information to clients accurately and professionally


• Document all collection efforts for each assigned account in accordance with established procedures, which may include using action and reaction codes, rescheduling feature, “scratch pad” entries, etc. in the collection system


• Communicate collection efforts to branch lenders on assigned accounts in accordance with established standards, if applicable


• Order updated credit bureau report or initiate skip tracing process in accordance with established standards


• Initiate extensions on accounts based upon written policy guidelines


• Communicate regularly with collections supervisor on status of problem accounts in accordance with established standards


• Ensure that all delinquent accounts and assigned queues have been thoroughly worked according to standardized collection procedures


• Ensure that appropriate letters are sent to debtors


• Process customers’ payments through electronic draft, if applicable


• Process account maintenance transactions according to established guidelines


**Only those lawfully authorized to work in the designated country associated with the position will be considered. **


**Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements. **


Benefits:

For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.


California Pay Equity:

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.



  • tempe, United States Rose International Full time

    Date Posted: 12/11/2024 Hiring Organization: Rose International Position Number: 475464 Job Title: Collections Representative Job Location: Tempe, AZ, USA, 85281 Work Model: Hybrid Employment Type: Temp to Hire Estimated Duration (In months): 13 Min Hourly Rate ($): 19.00 Max Hourly Rate ($): 19.00 Must Have Skills/Attributes: Call...


  • Tempe, United States Rose International Full time

    Date Posted: 12/11/2024 Hiring Organization: Rose International Position Number: 475464 Job Title: Collections Representative Job Location: Tempe, AZ, USA, 85281 Work Model: Hybrid Employment Type: Temp to Hire Estimated Duration (In months): 13 Min Hourly Rate ($): 19.00 Max Hourly Rate ($): 19.00 Must Have Skills/Attributes: Call Center,...


  • tempe, United States Rose International Full time

    Date Posted: 12/11/2024 Hiring Organization: Rose International Position Number: 475464 Job Title: Collections Representative Job Location: Tempe, AZ, USA, 85281 Work Model: Hybrid Employment Type: Temp to Hire Estimated Duration (In months): 13 Min Hourly Rate ($): 19.00 Max Hourly Rate ($): 19.00 Must Have Skills/Attributes: Call...


  • Tempe, United States Rose International Full time

    Date Posted: 12/16/2024 Hiring Organization: Rose International Position Number: 475654 Job Title: Loan Processor Job Location: Tempe, AZ, USA, 85281 Work Model: Onsite Shift: Monday thru Friday 9am to 6pm Saturday 10am to 6pm Monday thru Friday Onsite Saturday can work remote Employment Type: Temp to Hire Estimated Duration (In months): 17...


  • tempe, United States Rose International Full time

    Date Posted: 12/16/2024 Hiring Organization: Rose International Position Number: 475654 Job Title: Loan Processor Job Location: Tempe, AZ, USA, 85281 Work Model: Onsite Shift: Monday thru Friday 9am to 6pm Saturday 10am to 6pm Monday thru Friday Onsite Saturday can work remote Employment Type: Temp to Hire Estimated Duration (In months): ...


  • tempe, United States Rose International Full time

    Date Posted: 12/16/2024 Hiring Organization: Rose International Position Number: 475654 Job Title: Loan Processor Job Location: Tempe, AZ, USA, 85281 Work Model: Onsite Shift: Monday thru Friday 9am to 6pm Saturday 10am to 6pm Monday thru Friday Onsite Saturday can work remote Employment Type: Temp to Hire Estimated Duration (In months): ...


  • Tempe, United States Rose International Full time

    Date Posted: 12/16/2024 Hiring Organization: Rose International Position Number: 475654 Job Title: Loan Processor Job Location: Tempe, AZ, USA, 85281 Work Model: Onsite Shift: Monday thru Friday9am to 6pmSaturday10am to 6pmMonday thru Friday Onsite Saturday can work remote Employment Type: Temp to Hire Estimated Duration (In months): 17 Min Hourly...

  • Loan Processor AZ

    2 weeks ago


    tempe, United States Rose International Full time

    Date Posted: 12/16/2024 Hiring Organization: Rose International Position Number: 475654 Job Title: Loan Processor Job Location: Tempe, AZ, USA, 85281 Work Model: Onsite Shift: Monday thru Friday 9am to 6pm Saturday 10am to 6pm Monday thru Friday Onsite Saturday can work remote Employment Type: Temp to Hire Estimated Duration (In months): ...


  • Tempe, Arizona, United States Rose International Full time

    Rose International is seeking a skilled Debt Recovery Specialist to join their team. This role involves collecting delinquent accounts in a timely, orderly and professional manner while following all standardized collections procedures.The ideal candidate will have 2-3 years of recent collections experience in a call center and a stable work history. They...

  • Loan Processor

    2 weeks ago


    Tempe, United States Rose International Full time

    Date Posted: 12/16/2024 Hiring Organization: Rose International Position Number: 475654 Job Title: Loan Processor Job Location: Tempe, AZ, USA, 85281 Work Model: Onsite Shift: Monday thru Friday 9am to 6pm Saturday 10am to 6pm Monday thru Friday Onsite Saturday can work remote Employment Type: Temp to Hire Estimated Duration (In months): ...

  • Loan Processor

    2 weeks ago


    Tempe, United States Rose International Full time

    Date Posted: 12/16/2024 Hiring Organization: Rose International Position Number: 475654 Job Title: Loan Processor Job Location: Tempe, AZ, USA, 85281 Work Model: Onsite Shift: Monday thru Friday 9am to 6pm Saturday 10am to 6pm Monday thru Friday Onsite Saturday can work remote Employment Type: Temp to Hire Estimated Duration (In months): 17...


  • Tempe, Arizona, United States Rose International Full time

    Company Overview:Rose International is a leading provider of staffing solutions, delivering high-quality talent to clients across various industries.Job Summary:We are seeking an experienced Senior Auto Loan Underwriter to join our team. In this role, you will be responsible for underwriting and decisioning credit applications, assessing risk, and adhering...


  • Tempe, United States CornerStone Staffing Full time

    Job Title: Collections Specialist Pay: $19.00/hourly Location: Tempe, AZ | **WFH** WFH after 2 months of training Schedule: 6:00am - 10:00pm (8hr shift with mandatory OT at the end of the month) *2 years of Collections experience REQUIRED - must be demonstrated on RESUME* Job Description: Collect and follow up on delinquent auto loan accounts...


  • Tempe, Arizona, United States Manpower Finance Full time

    Looking for a dynamic and results-driven Auto Collections Representative to join our Manpower Finance team in Tempe, AZ. As an Auto Collections Agent, you will be part of the Loan Services department, responsible for collecting delinquent accounts in a timely and professional manner while following all standardized collections procedures.Key...

  • Auto Collections

    1 month ago


    Tempe, United States Manpower Full time

    Our client, In Financial Services Industry is seeking an Auto Collections Representative to join their team. As an Auto Collections Agent, you will be part of the Collections Dept supporting Loan Services. The ideal candidate will have Auto Collections experience and/or Retail Collections which will align successfully in the organization. Position...

  • Auto Collections

    1 month ago


    Tempe, United States Manpower Full time

    Job DescriptionJob DescriptionOur client, In Financial Services Industry is seeking an Auto Collections Representative to join their team. As an Auto Collections Agent, you will be part of the Collections Dept supporting Loan Services. The ideal candidate will have Auto Collections experience and/or Retail Collections which will align successfully in...


  • Tempe, United States Aston Carter Full time

    Customer Service Representative 100% On-Site in Tempe, AZ! Job Description Seeking a customer service representative for a growing team at a large call center in Tempe, AZ. The role will involve helping internal customers with various delays that arise in a l ogistics and warehouse environment. The ideal candidate will have experience in a high-volume...


  • Tempe, United States Aston Carter Full time

    Customer Service Representative 100% On-Site in Tempe, AZ! Job Description Seeking a customer service representative for a growing team at a large call center in Tempe, AZ. The role will involve helping internal customers with various delays that arise in a l ogistics and warehouse environment. The ideal candidate will have experience in a high-volume...


  • Tempe, Arizona, United States Aston Carter Full time

    About the RoleAston Carter is a leading provider of corporate talent solutions, and we're seeking a talented Customer Service Representative to join our team in Tempe, AZ. As a Call Center Logistics Coordinator, you will be responsible for resolving internal customer issues in a fast-paced warehouse and logistics environment.The ideal candidate will have 1+...


  • Tempe, United States Aston Carter Full time

    One of the Largest Tech Companies in Tempe, AZ is looking for a Call Center Representative! Job Description Seeking a customer service representative for a growing team at a large call center in Tempe, AZ. The role will involve helping internal customers with various delays that arise in a warehouse and logistics environment. The ideal candidate will have...