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Customer Service Representative for Warehouse Operations

3 weeks ago

Tempe, Arizona, United States Aston Carter Full time
About the Role

Aston Carter is a leading provider of corporate talent solutions, and we're seeking a talented Customer Service Representative to join our team in Tempe, AZ. As a Call Center Logistics Coordinator, you will be responsible for resolving internal customer issues in a fast-paced warehouse and logistics environment.

The ideal candidate will have 1+ year of call center experience, preferably in logistics, collections, escalations, or help desk support. They will possess a calm and patient demeanor, with excellent communication and interpersonal skills. We offer a competitive salary range of $45,000 - $55,000 per year, depending on experience.

What You'll Do:

  • Provide top-notch customer service to internal customers via phone calls
  • Analyze and resolve complex issues using critical thinking skills and problem-solving techniques
  • Navigate multiple internal systems to find solutions and provide timely resolutions

What We Offer:

  • Comprehensive training program for the first 4 weeks