CornerStone Staffing | Mortgage Customer Service Representative TX
1 day ago
Do you have excellent customer service experience? Do you come from a mortgage background and have a desire to assist others in need?
We have an excellent position for you with a successful and well know Financial Institution
Job Title: Mortgage Customer Service Representative
Location: Remote; MUST LIVE IN DALLAS/FORT WORTH, TEXAS AREA
Pay: $18-$21/hr - depending on experience
Schedule: Monday - Friday, 8am - 5pm
DIRECT HIRE
Job ID: 148476
Job Description: The Customer Relations Call Center Specialist II is responsible for fielding in-bound calls from customers in the servicing of their mortgage and providing excellent customer service and knowledgeable responses to resolve customer concerns.
Responsibilities include:
-
Field internal and external calls from the message center and respond to customer request within established timelines
-
Responsible for assuring all regulatory requirements are met concerning customer interaction by explaining policies and procedures courteously and patiently
-
Compare and evaluate possible customer service solutions, and make recommendations to customers to best meet their needs
-
Strong commitment to resolving customer issues while maintaining a high level of professionalism and customer service
-
Responsible for prompt and accurate response to customer's mortgage servicing questions and concerns
-
Complete escrow analysis, account maintenance changes, payoff requests, and handles credit bureau disputes
-
Adhere to operational controls including legal, corporate, and regulatory procedures to ensure the safety and security of customer mortgage assets
-
Ability to maintain composure with a friendly demeanor while discussing difficult and complex issues with discontent customers
-
Handle escalated calls and act as resource for other agents
Job Requirements
-
2+ years of experience in Mortgage Servicing
-
2+ years of call center experience
-
Experience working in MSP preferred
-
Must be able to work in a high volume call center with frequent distractions
-
Excellent customer service skills
-
Proficient in Microsoft Office
-
Provide quality interactions with internal and external sources
-
Able to input data and verify information
-
Ability to communicate extensively, effectively and empathetically to our customers
-
Excellent analytical, organizational, and problem-solving skills
-
Ability to execute and prioritize multiple tasks
-
Demonstrated professionalism
-
Must be an efficient and effective listener
Application Process Includes:
-
Background check
-
Soft credit check
-
Clerical Testing
-
Interview with client
To Apply for this Job:
Click the Apply Online button, then:
-
If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.
-
If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application.
#ZIP
#CB
-
Mortgage Customer Service Representative TX
12 hours ago
fort worth, United States CornerStone Staffing Full timeDo you have excellent customer service experience? Do you come from a mortgage background and have a desire to assist others in need? We have an excellent position for you with a successful and well know Financial Institution!!! Job Title: Mortgage Customer Service Representative Location: Remote; MUST LIVE IN DALLAS/FORT WORTH, TEXAS AREA Pay:...
-
fort worth, United States CornerStone Staffing Full timeCalling ALL Medical/Healthcare Patient Account Reps! APPLY NOW! Don’t miss your chance for a new career! Job Title: Patient Account Representative Location: Fort Worth Pay: $18/hr depending on experience Schedule: Monday – Friday 8:30am-5:30pm Duration: Temp to Hire Job ID: 148417 Job Description: Responsible for scheduling appointments,...
-
fort worth, United States CornerStone Staffing Full timeDo you have experience with Processing and Reconciling Patient Accounts? CornerStone Staffing has partnered with a premier healthcare network in Fort Worth! CornerStone Staffing is currently recruiting for the following position: Job Title: Payment Application Specialist Job ID: 148561 Location: South Fort Worth Pay: $20 - $24+/hr depending on...
-
fort worth, United States CornerStone Staffing Full timeAre you a Data Entry whiz and looking to start a job at the beginning of the year?? WE HAVE THE JOB FOR YOU! APPLY NOW! 6 Data Entry Clerks NEEDED Job Title: Data Entry Clerk Location: South Fort Worth 100% In office - 76109 Pay: $18/hr. Schedule: Monday - Friday, shifts between 8am and 6pm Duration: About 6 weeks Requirements: Strong computer...
-
fort worth, United States CornerStone Staffing Full timeDo you have your Pharmacy Tech certification in Texas, are you IV Certified, a hard worker and are you looking for a new career opportunity? CornerStone Staffing has partnered with a MAJOR HOSPITAL SYSTEM in FORT WORTH and is currently recruiting for the following position: Job Title: IV Certified Pharmacy Tech II - MULTIPLE OPENINGS! Duration: Temp to...
-
Fort Worth, United States CornerStone Staffing Full timeDo you have your Pharmacy Tech certification in Texas, are you IV Certified, a hard worker and are you looking for a new career opportunity? CornerStone Staffing has partnered with a MAJOR HOSPITAL SYSTEM in FORT WORTH and is currently recruiting for the following position: Job Title: IV Certified Pharmacy Tech II - MULTIPLE OPENINGS! Duration: Temp to...
-
Customer Service Admin Support
6 days ago
Fort Worth, United States CornerStone Staffing Full timeCornerstone Staffing is seeking a dedicated and professional Customer Service Admin Support for a contract to hire opportunity for one of our valued clients in the manufacturing industry. This position involves providing exceptional customer service and administrative support to ensure seamless account management and customer satisfaction. Job Title:...
-
Patient Account Representative TX
12 hours ago
fort worth, United States CornerStone Staffing Full timeCalling ALL Medical/Healthcare Patient Account Reps! APPLY NOW! Don’t miss your chance for a new career! Job Title: Patient Account Representative Location: Fort Worth Pay: $18/hr depending on experience Schedule: Monday – Friday 8:30am-5:30pm Duration: Temp to Hire Job ID: 148417 Job Description: Responsible for scheduling appointments,...
-
Customer Service Admin Support
2 days ago
Fort Worth, United States CornerStone Staffing Full timeCornerstone Staffing is seeking a dedicated and professional Customer Service Admin Support for a contract to hire opportunity for one of our valued clients in the manufacturing industry. This position involves providing exceptional customer service and administrative support to ensure seamless account management and customer satisfaction. Job...
-
Payment Application Specialist TX
12 hours ago
fort worth, United States CornerStone Staffing Full timeDo you have experience with Processing and Reconciling Patient Accounts? CornerStone Staffing has partnered with a premier healthcare network in Fort Worth! CornerStone Staffing is currently recruiting for the following position: Job Title: Payment Application Specialist Job ID: 148561 Location: South Fort Worth Pay: $20 - $24+/hr depending on...
-
Fort Worth, United States Axelon Services Corporation Full timeMember Services Representative, AACU Home Equity Center 3+ month contract with the potential to extend Fort Worth TX Responsible for reviewing home equity loan requests and assisting *** Credit Union members with closing their loan. 100% onsite Potential for OT opportunities Interviews will be 2 rounds: 1st is phone screen, 2nd onsite Would prefer...
-
Fort Worth, United States Axelon Services Corporation Full timeMember Services Representative, AACU Home Equity Center 3+ month contract with the potential to extend Fort Worth TX Responsible for reviewing home equity loan requests and assisting *** Credit Union members with closing their loan. 100% onsite Potential for OT opportunities Interviews will be 2 rounds: 1st is phone screen, 2nd onsite Would...
-
Accounts Payable Clerk
4 weeks ago
Fort Worth, United States CornerStone Staffing Full timeCornerstone has partnered with a dynamic and growing RV company in Fort Worth, TX, to find a skilled Accounts Payable Clerk to join their team. This position is an excellent opportunity for someone with strong organizational skills, attention to detail, and a knack for working with data in Google Sheets.Job Title: Accounts Payable Clerk (AP Clerk)Pay Range:...
-
Medical Support Specialist
2 weeks ago
Fort Worth, Texas, United States CornerStone Staffing Full timeJob OverviewWe are seeking a highly skilled and compassionate Medical Support Specialist to join our team in Cary, NC or Fort Worth, TX. This role is ideal for individuals with 1+ year of experience in pharmacy support and a passion for delivering exceptional patient care.Salary Range: $21.50 - $22.50 per hourAbout the JobThe Medical Support Specialist will...
-
Data Entry Clerk TX
12 hours ago
fort worth, United States CornerStone Staffing Full timeAre you a Data Entry whiz and looking to start a job at the beginning of the year?? WE HAVE THE JOB FOR YOU! APPLY NOW! 6 Data Entry Clerks NEEDED Job Title: Data Entry Clerk Location: South Fort Worth 100% In office - 76109 Pay: $18/hr. Schedule: Monday - Friday, shifts between 8am and 6pm Duration: About 6 weeks Requirements: Strong computer...
-
fort worth, United States Nesco Resource Full timeJob Purpose Responsible for creating new mortgage loans and processing applications for purchase or refinance of real estate at American Airlines Credit Union. Principal Duties and Responsibilities Prepare pre-closing Loan Quality Initiative requirements, credit analysis and quality control of the loan information Provide accurate closing and funding of our...
-
fort worth, United States Nesco Resource Full timeJob Purpose Responsible for creating new mortgage loans and processing applications for purchase or refinance of real estate at American Airlines Credit Union. Principal Duties and Responsibilities Prepare pre-closing Loan Quality Initiative requirements, credit analysis and quality control of the loan information Provide accurate closing and funding of our...
-
Maintenance Supervisor
12 hours ago
Fort Worth, United States CornerStone Staffing Full timeJob DescriptionJob DescriptionCornerStone Professional Placement is partnering with a reputable client in Fort Worth, TX, to find a skilled Maintenance Supervisor. This hands-on role involves overseeing the maintenance and repair of facility and distribution equipment, ensuring minimal downtime, and adhering to OSHA safety guidelines. The ideal candidate...
-
IV Certified Pharmacy Tech II TX
12 hours ago
fort worth, United States CornerStone Staffing Full timeDo you have your Pharmacy Tech certification in Texas, are you IV Certified, a hard worker and are you looking for a new career opportunity? CornerStone Staffing has partnered with a MAJOR HOSPITAL SYSTEM in FORT WORTH and is currently recruiting for the following position: Job Title: IV Certified Pharmacy Tech II - MULTIPLE OPENINGS! Duration: Temp to...
-
Fort Worth, United States Nesco Resource Full timeJob PurposeEnsure all your application information is up to date and in order before applying for this opportunity. Responsible for creating new mortgage loans and processing applications for purchase or refinance of real estate at American Airlines Credit Union. Principal Duties and Responsibilities Prepare pre-closing Loan Quality Initiative requirements,...