Member Services Representative, AACU Mortgage Processing

2 days ago

Fort Worth, United States Axelon Services Corporation Full time
Member Services Representative, AACU Home Equity Center
3+ month contract with the potential to extend
Fort Worth TX
Responsible for reviewing home equity loan requests and assisting *** Credit Union members with closing their loan.
100% onsite
Potential for OT opportunities
Interviews will be 2 rounds: 1st is phone screen, 2nd onsite
Would prefer candidates with little or no mortgage experience

Principal Duties and Responsibilities
" Prepare pre-closing Loan Quality Initiative requirements, credit analysis and quality control of the loan information
" Provide accurate closing and funding of our mortgage loans in all 50 states plus the Virgin Islands, using the Prime Alliance LFC system
" Serve in a backup role for initial member contact via incoming phone calls and for taking applications through our Prime Alliance loan origination system
" Represent the Mortgage Department in various Credit Union days, seminars and other special projects as directed by the management staff of the Mortgage Department
" Meet deadlines and assists with production goals
" Perform other duties as assigned
" The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act.

Minimum Qualifications
" High school diploma or GED

Preferred Qualifications
" Previous banking or Credit Union experience
" Previous mortgage lending experience
" Previous knowledge of Client, NCUA and AAFCU Mortgage Lending Guidelines
" Previous Residential Mortgage Closing and Funding experience
" Previous working knowledge of PC Software including Desktop Underwriting, Prime Alliance, and Episys

Knowledge, Skills & Abilities
" Skilled in Microsoft Office software (e.g., Word, Excel, Access, PowerPoint) gained through either work experience with the software or education and hands-on use of the software
" Ability to perform in a fast paced environment, handle multiple tasks and function as an integral part of a team
" Skilled in above average interpersonal and communication skills and professional telephone manners
" Ability to effectively communicate with all levels both verbally and written
" Ability to speak, read, and write Spanish is a plus
" Ability to work well under deadlines and high volume pressure
" Ability to work in a diverse work environment
" Ability to quickly learn and adapt well to change
" Ability to self-motivate with strong organization skills and capacity for attention to detail
" Ability to maintain satisfactory performance and attendance
" Ability to pass applicable *** and Credit Union pre-hire compliance checks Learn More

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